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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

July 27, 2015

Excellant experience Dealing with Joe at Drivers Way took all of the hassle out of buying a car. It was easy and painless. No haggling, no back and forth with the finance More

by sredden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Jul 29, 2015 -

Driver's Way Pelham responded

Thank you so much for your feedback about your experience with Joe and Driver's Way! We have passed this on to his management team! We appreciate your business and hope you're enjoying your vehicle!

July 21, 2015

A different buying experience for me and Drivers Way This buying experience was so different it took a lot of explaining, planning, and secrets to pull it off. Have you ever wanted to get you wife someth More

by jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Sterley, Joe Coogan, Matt Veitch, Tim Shaw
Jul 22, 2015 -

Driver's Way Pelham responded

It sounds like everyone had a great time assisting you in your purchase from our 280 location (sometimes it takes a village, right?). We truly appreciate your business and appreciate you sharing your experience in this manner. We have passed this on to the management team and know they will be pleased. Thank you, again, for your business and we certainly hope your wife is enjoying her vehicle!

July 15, 2015

Great Experience!! This was a great car buying experience for my husband and I. We knew what we wanted and Joe was more than willing to help us find it. Best car buying More

by sheengail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Jul 20, 2015 -

Driver's Way Pelham responded

Thank you so much for your feedback about your experience with Joe and Driver's Way! We have passed this on to his management team! We appreciate your business and hope you're enjoying your vehicle!

July 09, 2015

Third and Final purchase from Driver's Way My initial experience with Driver's Way was great. However, the last purchase ( 2012 Infiniti G25 ) was a disappointment. It took over two weeks for More

by SGT207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruby Jester
Jul 20, 2015 -

Driver's Way Pelham responded

We are sorry that someone told you the tires were allegedly dry rotted and caused you to question the condition of our vehicle, which is why we have attempted to contact you multiple times, with no response, since we were made aware of the situation through this review. As we've tried to communicate to you, we are happy to replace the tires if you'd allow, even without inspecting them. It is unfortunate that between the detailed photos of each tire on the website, seeing them in person at time of purchase and during the last 3 months no mention of an issue with the tires was made. However, the amount of money we spend on tires each year is a high and expected cost since this is one of the many areas we strive to provide the best service in the business. As an organization which operates with a level of integrity unmatched in our industry, we would appreciate the opportunity to rectify the situation if you will allow. Just call Don or Joe in our Service Department at (205)982-8325 to schedule a time for them to put on a new set of tires. They have been informed of the situation and are happy to assist you!

July 07, 2015

Joe Coogan WAS THE BEST. After a long day visiting several dealerships, Joe was a breath of fresh air. After telling him what we were looking for, he found the vehicle for me More

by Buckeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Jul 08, 2015 -

Driver's Way Pelham responded

Thank you so much for your kind words about your experience with Joe and Driver's Way! We have passed this on to him and his management team! We truly appreciate your business and certainly hope you're enjoying your vehicle!

July 02, 2015

Two Words Daniel Sullivan. This,guy went way out of his way and put up with a frustrating day from me, I am sure. When all was said and done, I walked away wit More

by Kevin Muir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sullivan
Jul 07, 2015 -

Driver's Way Pelham responded

Thank you so much for your positive feedback about your experience with Daniel and Driver's Way! We have passed this on to him and his management team! We truly appreciate your business and certainly hope you're enjoying your vehicle!

July 01, 2015

Courteous and Professional I recently bought a 2013 Hyundai Sonata from Eugene Zinger at Drivers Way. It was my first visit to the dealership, although I had known of it for sev More

by rzrdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business Development, Allen Jones, Michael Gilliland, Mike Neel, Eugene Zinger
Jul 01, 2015 -

Driver's Way Pelham responded

Thank you so much for your positive feedback about your experience with Driver's Way! We truly appreciate your business and certainly hope you're enjoying your vehicle!

June 30, 2015

good salesmanship I like the one on one experience and he didn't force me to buy anything.He explain everything that I had a question about More

by liteskin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
Jul 01, 2015 -

Driver's Way Pelham responded

Thank you so much for your positive feedback about your experience with Bruno and Driver's Way! We truly appreciate your business and certainly hope you're enjoying your vehicle!

June 29, 2015

Looking for that easy button? Shopped online at Drivers Way.com and made a list of all the cars I was interested in. Then I simply walked in, presented the list, and the friendly More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camara Frye, Eric Smith, Don Amick
Jun 30, 2015 -

Driver's Way Pelham responded

Thank you for your kind words about your experience with Camara and Driver's Way. We have passed this on to her and her management team. We appreciate your business and hope you're enjoying your MKX!

June 29, 2015

Best of the best I had been searching for a particular car for several months. I started having to expand my search and finally found the car I wanted, but it was 145 More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Zinger
Jun 30, 2015 -

Driver's Way Pelham responded

Thank you so much for your positive feedback about your experience with Eugene and Driver's Way! We are fully aware that "things happen" from time to time and if we are able to take care of our guests and their needs, we will do so! I have passed this on to Eugene and his management team. We truly appreciate your business and certainly hope you're enjoying your vehicle!

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