Driver's Way Pelham
Pelham, AL
Filter Reviews by Keyword
By Type
Showing 2,065 reviews
Great help great service Prices exactly as they quoted. Good service, car was exactly everything they advertised online, and in great shape. They quickly replaced my low key f Prices exactly as they quoted. Good service, car was exactly everything they advertised online, and in great shape. They quickly replaced my low key fob batteries for free when then began showing low not long after I bought the car. No complaints. Overall great experience. More
Quick and efficient We looked online that their inventory and called ahead telling them the two vehicles we were interested in and explained that we had a newborn child w We looked online that their inventory and called ahead telling them the two vehicles we were interested in and explained that we had a newborn child with us and needed to be able to get in and out as quickly as possible. They had both vehicles waiting and ready for us to look at and drive. They have always been the easiest and most laid-back to deal with. This makes our 5th vehicle purchase with Drivers Way. More
Quick response and professional I had been looking online at their inventory and saw the car I wanted. When I went to the dealership in Pelham to test drive and perhaps purchase the I had been looking online at their inventory and saw the car I wanted. When I went to the dealership in Pelham to test drive and perhaps purchase the car, it was at the Hwy 280 lot. It was just a phone call away and the car was pulling into the Pelham lot in no time, freshly washed and looking good. More
Excellent customer service! My family has bought several cars at this dealership through Camara and could not be more pleased with the transactions from start to finish, perfect! My family has bought several cars at this dealership through Camara and could not be more pleased with the transactions from start to finish, perfect! More
Excellent customer service! I bought my first truck from Drivers' Way last week. I have to say that the experience surpassed my expectations. Camara is the best. She is easy to w I bought my first truck from Drivers' Way last week. I have to say that the experience surpassed my expectations. Camara is the best. She is easy to work with. She is down to earth. And she is no pressure. I would recommend anyone looking for a nice car to go to Camara at Drivers' Way. Also, Rich and his truck experts saw to it that I found the exact truck to meet my needs. Thanks, Drivers' Way! More
buying a car from Allen Jones We had a very good experience buying a car from Allen Jones at Driver's Way in Pelham. I would rate him a 9 out of 10!! We had a very good experience buying a car from Allen Jones at Driver's Way in Pelham. I would rate him a 9 out of 10!! More
Outstanding Dealership i have purchased two automobiles from Camara Fry in the past two years. In my lifetime, I have purchased more than 100 cars from various dealership-no i have purchased two automobiles from Camara Fry in the past two years. In my lifetime, I have purchased more than 100 cars from various dealership-none were better experiences. Professional staff from top to bottom including the awesome service department. Camara is very knowledgeable and will assist in making your purchase a pleasant experience. More
great service We have bought two cars in the last 6 months from Driver's Way. Great select and excellent prices! We worked with Ruby, who is amazing. She is easy t We have bought two cars in the last 6 months from Driver's Way. Great select and excellent prices! We worked with Ruby, who is amazing. She is easy to work with, and she knows the cars. She was honest and delightful to work with. We will not go anywhere else to buy a car. The service and care we have received at Driver's Way is the best we have ever received when buying a car. More
"Say what you mean and mean what you say" Love that the sticker price is shown on the window of all used vehicles on the lot whereas the majority of dealerships you have to find a sales assist Love that the sticker price is shown on the window of all used vehicles on the lot whereas the majority of dealerships you have to find a sales assistant and look up the price which is very time consuming and aggravating. I can also appreciate the fact that your claim is "no haggling" over the sticker price. The only negative comment that I would have about that is I submitted a lower price than the actual sticker price on the truck that I eventually purchased but was turned down because of the no haggle rule, then less than a week the truck was reduced by $1000 on-line. Time is money and a bird in the hand is worth more than two in the bush as they say but I think we could have sealed the deal that day instead of doing the dance to see who would give first and causing me to travel 50 miles again. I would suggest not to tell someone you don't haggle sticker prices and then drop $1000 shortly after they leave. Very fortunate I came back, but in the end the staff took very good care of us and when the vehicle later broke down and had to be towed in. NOT ! the insurance policy we purchased, but the staff at drivers way came and picked my stranded wife up and then gave her a car to drive until ours was repaired. For that I give thanks to Heather Carter and her associates at Drivers Way and will be likely the reason we purchase another vehicle from Drivers Way. More
So far not good I spent over 5 hours at this dealership trading vehicles I'm still waiting for the dealership to send me money they owe me because they figured my p I spent over 5 hours at this dealership trading vehicles I'm still waiting for the dealership to send me money they owe me because they figured my payoff too high and then sent less to the finance company later. They owe me just shy of $500.00. I wonder if I hadn't called the finance company to check to see if they paid it off if the dealership would have ever said anything about this overpayment. I've made multiple calls to get this resolved and still waiting. I wonder if this is a common practice with this dealer... More