Driver's Way Pelham
Pelham, AL
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Phenomenal Customer Service! I was blown away by the service at Driver’s Way when I purchased my Highlander and was again impressed today when I had it serviced. My husband and I I was blown away by the service at Driver’s Way when I purchased my Highlander and was again impressed today when I had it serviced. My husband and I have both purchased our SUVs from Camara over the past few years. She is extremely accommodating and kind. For the first time the car buying experience was enjoyable. I recommend her to everyone I know that’s looking to purchase a car. Don was just as great to work with today. He took the time to explain and show me the issue that needed to be repaired. He was even kind enough to drive my car to the front, cool the interior and carried my bags to my car for me. I have never encountered a company that truly valued their customers the way that Driver’s Way does. I don’t know why anyone would go anywhere else!! More
My truck; all smiles 😀 Joe was open and trustworthy from the beginning. Walked in and he helped with selection to handing over the keys. Quite a surprise but left confident Joe was open and trustworthy from the beginning. Walked in and he helped with selection to handing over the keys. Quite a surprise but left confident in price of truck and service. Thanks Joe ?? More
Great Experience! Ruby Jester assisted us at Drivers Way and made our buying experience smooth, quick and enjoyable.i will not hesitate to come here again. I would hig Ruby Jester assisted us at Drivers Way and made our buying experience smooth, quick and enjoyable.i will not hesitate to come here again. I would highly recommend her and this dealership! More
BEST car buying experience I would recommend Matt Veitch at the Hwy 280 location to my family and friends because of the excellent experience I had on my recent purchase. He wa I would recommend Matt Veitch at the Hwy 280 location to my family and friends because of the excellent experience I had on my recent purchase. He was kind and courteous and listened to what I wanted and immediately showed me the vehicles meeting that criteria. He was very attentive while waiting on credit approval and financial paperwork, making sure I didn't need anything. I appreciate the comfortable atmosphere during my purchase. Thanks Matt! More
Chloe Cezar Chloe was cheerful from start to finish. She know what she's doing, and she does it professionally and thoroughly. I was impressed that I didn't h Chloe was cheerful from start to finish. She know what she's doing, and she does it professionally and thoroughly. I was impressed that I didn't have to keep repeating things about what I wanted, as I have had to do elsewhere. She got it the first time. Bob More
Helpful friendly staff and happy with car Chloe was friendly and patient with my questions, finding the answers for me when possible. I got a 2013 Acura TL with low mileage. I even had a coupl Chloe was friendly and patient with my questions, finding the answers for me when possible. I got a 2013 Acura TL with low mileage. I even had a couple questions after the sale and Chloe responded via email. I also felt I got a pretty fair deal for my trade-in. Will shop there again. More
Chloe's Cezar Chloey helped us from walking in the door to walking out the door. We came in late in the evening. We told her what we were looking for and our price Chloey helped us from walking in the door to walking out the door. We came in late in the evening. We told her what we were looking for and our price range. She found our car immediately. She took care of everything very fast. She ran (physically ran) to get our paper work signed. She stayed after hours to helpful get everything singned. Beat car buying experience ever. Thanks so much Chloey. You are family now. More
Great experience My husband and I were searching for a mid-size SUV to accommodate our growing family. We went to several dealerships Saturday and couldn't find exact My husband and I were searching for a mid-size SUV to accommodate our growing family. We went to several dealerships Saturday and couldn't find exactly what we were looking for at a price we liked. We then went to Driver's Way and were greeted by Chloe Cezar. There was no pressure at all, she told us to simply browse around and let her know if we wanted to look at anything. After a few minutes we found a car we liked, and she let us take it on a test drive. We were able to drive it by ourselves which was pleasant considering none of the other dealerships let us do that. It's nice to be able to drive the car and look at all of the features without the dealer looking over your shoulder the entire time. We decided we liked the car, and she pulled the carfax for us. Within an hour or so, we were out the door with our new car. Overall, this was a great experience. It is very simple and straightforward, and we felt like we were getting a good car for the money. If you are a haggler, this isn't the place for you, but if you want a simple process with a lot of cars to consider, give it a try. We liked that there wasn't really any pressure. More
Great Way To Buy A Car Joe Coogan made the entire car buying process a wonderful experience! From the moment I walked in the door to signing the paperwork. I will be buying Joe Coogan made the entire car buying process a wonderful experience! From the moment I walked in the door to signing the paperwork. I will be buying my next car from Joe! More
Jeeps and Joe I had the privilege of buying my next vehicle at Driver's Way (280 Location) and I was very pleased with every aspect of my experience. I worked with I had the privilege of buying my next vehicle at Driver's Way (280 Location) and I was very pleased with every aspect of my experience. I worked with Joe Coogan and he was fantastic! He was very helpful and knowledgable and made the overall experience much better. I never felt pressured or rushed and ended up with a great new (to me) Jeep. If you're looking for a new ride, go see Joe and the guys at Driver's Way - they won't disappoint! More