Driver's Way Pelham
Pelham, AL
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customer relations I was greeted promptly at the door by Daniel Sullivan in a friendly manner who showed me exactly the car I wanted. There was no hassle, no pressure, I was greeted promptly at the door by Daniel Sullivan in a friendly manner who showed me exactly the car I wanted. There was no hassle, no pressure, and the deal was closed with no problem from a sales standpoint. The only negative was the excessive time getting my trade-in appraised. More
Excellent Service This is the sixth vehicle we have bought from Drivers Way and the fourth from Camara Frye. She is the reason we have continued to look here first. T This is the sixth vehicle we have bought from Drivers Way and the fourth from Camara Frye. She is the reason we have continued to look here first. The service is fantastic. The extended warranty we have purchased on the vehicles, we've only had to use once in all six vehicles. I say that is pretty darn good when buying used cars and speaks well to the inspection and services the vehicles go through before offered for sale. Very satisfied customers! More
Exceptional experience Friendly salespeople, no pressure, great selection of vehicles. Worked with me and got me a very good deal on my trade-in and purchase. Would recommen Friendly salespeople, no pressure, great selection of vehicles. Worked with me and got me a very good deal on my trade-in and purchase. Would recommend to anyone looking for a good uses vehicle. More
Very Impressed This was the best car buying experience I have had. It was so easy and quick. I will definitely recommend Drivers Way and be back when I'm looking t This was the best car buying experience I have had. It was so easy and quick. I will definitely recommend Drivers Way and be back when I'm looking to purchase another car. More
Impressed Joe Coogan was extremely honest and reliable. He was very helpful and unbiased. I feel there were no hidden charges and it was a smooth transaction. I Joe Coogan was extremely honest and reliable. He was very helpful and unbiased. I feel there were no hidden charges and it was a smooth transaction. I would recommend this dealership and Jo Coogan as well. More
Painless My car died and I had to buy another one quickly. Joe was professional and easy to deal with. He made the entire process quick and painless. I found My car died and I had to buy another one quickly. Joe was professional and easy to deal with. He made the entire process quick and painless. I found the perfect car for my family and me. We couldn't be happier! More
Great Buying Experience Enjoyed dealing with Allen Jones in the purchase of our new vehicle. He was very knowledgeable, friendly, and accommodating. There was no high press Enjoyed dealing with Allen Jones in the purchase of our new vehicle. He was very knowledgeable, friendly, and accommodating. There was no high pressure sales and he let you make the decision on whether you want to buy or not. More
2013 Lexus RX350 Sales associate Chloe. ! Very nice experience. No high-pressure sales. Very nice car and was given a fair price for our trade-in. Very pleased wi Sales associate Chloe. ! Very nice experience. No high-pressure sales. Very nice car and was given a fair price for our trade-in. Very pleased with the entire experience More
Service in a Timely Manner The service I recently received was exceptional! My car was serviced, a couple of problems were explained to me that needed to be handled elsewhere, The service I recently received was exceptional! My car was serviced, a couple of problems were explained to me that needed to be handled elsewhere, and a guy even spent several minutes repairing, securing, and cleaning a section of the seal on top of my windshield - at no charge! I love that you make an appointment and the job is done in a timely manner. Hassle free - from the purchase of the car - through competent service - until you're ready to buy again. Yes, I certainly recommend Driver's Way to anyone - that's why my last three cars have been purchased there. More
Service with a smile Very good service department...enjoy doing business with them. I was a little disappointed with the car wash we paid for because there were still bugs Very good service department...enjoy doing business with them. I was a little disappointed with the car wash we paid for because there were still bugs an mud specs on the car. Otherwise, always enjoy the experience. More