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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

July 05, 2016

customer relations I was greeted promptly at the door by Daniel Sullivan in a friendly manner who showed me exactly the car I wanted. There was no hassle, no pressure, More

by monet8633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camara Frye, Daniel Sullivan
Jul 05, 2016 -

Driver's Way Pelham responded

Thank you so much for taking the time to leave us feedback! We're happy you had a great experience overall, but apologize about the delay on your trade appraisal. Sometimes high trade-in volume gets us backed up, and we appreciate your patience with us. We'll forward your comments to our appraisal department, so they are aware of your experience. Thank you again, and we hope you're enjoying your new vehicle!

July 04, 2016

Excellent Service This is the sixth vehicle we have bought from Drivers Way and the fourth from Camara Frye. She is the reason we have continued to look here first. T More

by leerenfrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camara Frye
Jul 05, 2016 -

Driver's Way Pelham responded

We really appreciate you sharing your experience! We're so glad Camara has taken great care of you while you're here, and we look forward to seeing y'all back the next time you are looking for a vehicle! We sincerely appreciate you continuing to shop with us, and we hope we can serve you well for many years to come.

June 30, 2016

Exceptional experience Friendly salespeople, no pressure, great selection of vehicles. Worked with me and got me a very good deal on my trade-in and purchase. Would recommen More

by tilley6651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
Jul 01, 2016 -

Driver's Way Pelham responded

Thank you for the kind words, and we hope you're enjoying your vehicle!

June 30, 2016

Very Impressed This was the best car buying experience I have had. It was so easy and quick. I will definitely recommend Drivers Way and be back when I'm looking t More

by cjs4au
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Zinger
Jul 01, 2016 -

Driver's Way Pelham responded

Thank you so much! We appreciate your business, and we hope you are enjoying your new vehicle!

June 27, 2016

Impressed Joe Coogan was extremely honest and reliable. He was very helpful and unbiased. I feel there were no hidden charges and it was a smooth transaction. I More

by jilly3411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Jun 28, 2016 -

Driver's Way Pelham responded

Thank you for the kind words, and we hope you're enjoying your vehicle!

June 26, 2016

Painless My car died and I had to buy another one quickly. Joe was professional and easy to deal with. He made the entire process quick and painless. I found More

by PaulH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Jun 27, 2016 -

Driver's Way Pelham responded

We hope you are enjoying your new vehicle! We are so happy that you had a quick and painless experience with Joe! Thank you for the feedback.

June 25, 2016

Great Buying Experience Enjoyed dealing with Allen Jones in the purchase of our new vehicle. He was very knowledgeable, friendly, and accommodating. There was no high press More

by Moundmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hardin, Allen Jones
Jun 27, 2016 -

Driver's Way Pelham responded

We appreciate the review, and we hope you are enjoying your new vehicle!

June 24, 2016

2013 Lexus RX350 Sales associate Chloe. ! Very nice experience. No high-pressure sales. Very nice car and was given a fair price for our trade-in. Very pleased wi More

by sam7460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Cezar
Jun 24, 2016 -

Driver's Way Pelham responded

We're so happy that you had a good experience with Chloe and Driver's Way! Thank you for the feedback, and we hope you're enjoying your new vehicle!

June 23, 2016

Service in a Timely Manner The service I recently received was exceptional! My car was serviced, a couple of problems were explained to me that needed to be handled elsewhere, More

by kryan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who took my keys - but also, sweet lady in service dept who knows about the bird in the top of the pretty green trees - :) - plus the glass guy there.
Jul 05, 2016 -

Driver's Way Pelham responded

Thank you so much for sharing your experience! We're so glad Joe or Don (as well as Ms. Deb) took good care of you. We really appreciate your business in both our sales building and our service department. Without our customers, we wouldn't be here, and we appreciate you.

June 23, 2016

Service with a smile Very good service department...enjoy doing business with them. I was a little disappointed with the car wash we paid for because there were still bugs More

by DAVIS263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland, Don Amick
Jul 05, 2016 -

Driver's Way Pelham responded

Thank you so much for taking the time to share your experience! We're so glad Joe & Don continue to take great care of you. We're so sorry about the car wash!

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