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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

July 11, 2016

Excellent Found the Lexus RX350 I was looking for at Driver's Way. Drove 250 miles to get it and it absolutely was worth the trip. Love the car and great 1st t More

by sharonschwartz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Sterley
Jul 11, 2016 -

Driver's Way Pelham responded

We are so happy you were pleased with your experience and vehicle at Driver's Way. Thank you for such a great review and we will make sure Kirk and his management team are aware. We appreciate your business and certainly hope you're enjoying your vehicle!

July 10, 2016

service great service. Mark Higgins did a great job helping us with a truck purchase Mark Higgins did a great job helping us with a truck purchase More

by REDTOP1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark higgins
Jul 10, 2016 -

Driver's Way Pelham responded

Thanks for the review, and we hope you're enjoying your truck!

July 09, 2016

Service for 4 Runner The service department at Drivers Way in Pelham is outstanding. They are dependable and courteous. I had a loaner car during the time my car was being More

by karenjrvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Amick, Chris Griffitts
Jul 09, 2016 -

Driver's Way Pelham responded

We're thrilled to hear this great news! Thank you so much for sharing your experience. We look forward to serving you again in the future!

July 08, 2016

It was a good experience. The sales people were helpful and We disn't have to wait very long until someone helped us and showed us on the computer first the cars they had and then we saw the actual car. My hus More

by AKJ1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
Jul 09, 2016 -

Driver's Way Pelham responded

Thank you for the positive review! We appreciate your business and hope you're enjoying your vehicle!

July 08, 2016

Excellent service from start to finish :) Being severely hearing impaired, it was a definite plus having the option of chatting online with an internet sales team prior to my test drive. Jesie More

by CASSEMUNOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesie West, Summer Martinez and Freddie McCardle, Business Development, Marshall Glenn
Jul 09, 2016 -

Driver's Way Pelham responded

Thank you for such a kind review! We will make sure Summer and Jesie see this! We think they're pretty great too!

July 08, 2016

Service. Oil change Forgot to rotate tires. Soon as error was discovered they took care of it immediately. Wonderful service. Everyone was very polite answer super nic More

by mikemike0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland, Don Amick
Jul 08, 2016 -

Driver's Way Pelham responded

We're glad we were able to take care of the issue and you enjoyed working with our service department!

Jul 09, 2016 -

Driver's Way Pelham responded

Thank you for the positive review. We will make sure Joe & Don see it! Thank you for your business. We truly appreciate it!

July 07, 2016

Mark Higgins, a kind of employee that you need to keep. Its been an awesome experience buying a car at driversway that i have not seen in most or all of the car dealership I went. The hospitality is amazing More

by Freddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgins
Jul 07, 2016 -

Driver's Way Pelham responded

Thank you for taking the time to leave us a review! We appreciate your business, and Mark would love it if you send any referrals his way!

July 07, 2016

Goes the extra mile I went to Driver's Way to test drive 2 vehicles I was considering. After making my choice Chloe Cezar was very helpful & diligent in getting me a fan More

by Grammyof5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Cezar
Jul 07, 2016 -

Driver's Way Pelham responded

Thank you for the kind words! We are so glad you had a good experience with Chloe and Driver's Way!

July 07, 2016

Ryan Lynn is the best! My entire family and I started the process around 6pm on a Tuesday. We test drove a couple of cars are looked inside several more cars. We also got a More

by seanvsanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lynn
Jul 07, 2016 -

Driver's Way Pelham responded

We appreciate your repeat business, and we hope you are enjoying your new Highlander!

July 05, 2016

Excellent Service, Reasonable Price Friendly, knowledgeable staff well trained in "customer relations". It is obvious, from the moment you park under the canopy that the service adviso More

by Papa Benz
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland, Don Amick
Jul 05, 2016 -

Driver's Way Pelham responded

Thank you so much for taking the time to leave us feedback! We are so happy you had a pleasant experience in our Service Department, and we hope we can welcome you back the next time you have service needs!

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