Driver's Way Pelham
Pelham, AL
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Excellent Found the Lexus RX350 I was looking for at Driver's Way. Drove 250 miles to get it and it absolutely was worth the trip. Love the car and great 1st t Found the Lexus RX350 I was looking for at Driver's Way. Drove 250 miles to get it and it absolutely was worth the trip. Love the car and great 1st time experience with Driver's Way. More
service great service. Mark Higgins did a great job helping us with a truck purchase Mark Higgins did a great job helping us with a truck purchase great service. Mark Higgins did a great job helping us with a truck purchase Mark Higgins did a great job helping us with a truck purchase More
Service for 4 Runner The service department at Drivers Way in Pelham is outstanding. They are dependable and courteous. I had a loaner car during the time my car was being The service department at Drivers Way in Pelham is outstanding. They are dependable and courteous. I had a loaner car during the time my car was being repaired which was a tremendous help. More
It was a good experience. The sales people were helpful and We disn't have to wait very long until someone helped us and showed us on the computer first the cars they had and then we saw the actual car. My hus We disn't have to wait very long until someone helped us and showed us on the computer first the cars they had and then we saw the actual car. My husband drove the car also. Since we came late in the day we had to come back the next day to finish up buying the car which was ok. Bruno was off that day but he told us that was his off day.the only criticism I might have would be the next day that they weren't sure who was to work with is to finish the process bit they all work together so we were able to finish the process up the 2nd day in about an hr. We love the suv. More
Excellent service from start to finish :) Being severely hearing impaired, it was a definite plus having the option of chatting online with an internet sales team prior to my test drive. Jesie Being severely hearing impaired, it was a definite plus having the option of chatting online with an internet sales team prior to my test drive. Jesie and Summer are both friendly, knowledgeable and VERY professional! I highly recommend Driver's Way to anyone looking to purchase a vehicle. More
Service. Oil change Forgot to rotate tires. Soon as error was discovered they took care of it immediately. Wonderful service. Everyone was very polite answer super nic Forgot to rotate tires. Soon as error was discovered they took care of it immediately. Wonderful service. Everyone was very polite answer super nice. Will be back. More
Mark Higgins, a kind of employee that you need to keep. Its been an awesome experience buying a car at driversway that i have not seen in most or all of the car dealership I went. The hospitality is amazing Its been an awesome experience buying a car at driversway that i have not seen in most or all of the car dealership I went. The hospitality is amazing and help, extends beyond my expectations This is the dealership that i can recommend to my friends. Keep up the good work. More
Goes the extra mile I went to Driver's Way to test drive 2 vehicles I was considering. After making my choice Chloe Cezar was very helpful & diligent in getting me a fan I went to Driver's Way to test drive 2 vehicles I was considering. After making my choice Chloe Cezar was very helpful & diligent in getting me a fantastic interest rate! Chloe was very friendly & energetic through the entire process & went the extra mile for me with the service department fixing a small cosmetic issue I had with the vehicle. Chloe was very professional & I would highly recommend them if you are shopping for a vehicle. More
Ryan Lynn is the best! My entire family and I started the process around 6pm on a Tuesday. We test drove a couple of cars are looked inside several more cars. We also got a My entire family and I started the process around 6pm on a Tuesday. We test drove a couple of cars are looked inside several more cars. We also got a good deal on trading in old family roadster. We finally made our final decision right at closing time at 8pm and Ryan stayed with us till 9:30pm making sure we went home in our new Toyota Highlander. He was very easy to work with and very patient. He explained everything we didn't understand and made the entire experience such a pleasure. This is the reason that this is my second car purchased from Ryan at DriversWay. Thanks so much. More
Excellent Service, Reasonable Price Friendly, knowledgeable staff well trained in "customer relations". It is obvious, from the moment you park under the canopy that the service adviso Friendly, knowledgeable staff well trained in "customer relations". It is obvious, from the moment you park under the canopy that the service advisors are there to serve you and not the other way around. The clean, comfortable waiting room makes the wait seem very short. I strongly recommend the Drivers Way service department for all auto service needs. More