Driver's Way Pelham
Pelham, AL
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Great I want to thank Daniel Sullivan, Allen Jones & especially Dawn Calvert for working with me. I will be back!! Allen sorry I took your pen. I want to thank Daniel Sullivan, Allen Jones & especially Dawn Calvert for working with me. I will be back!! Allen sorry I took your pen. More
Best customer service ever! This was, by far, the easiest and most pleasant car-buying experience I have ever had. Tim was wonderful: very low-pressure, knowledgable and helpful. This was, by far, the easiest and most pleasant car-buying experience I have ever had. Tim was wonderful: very low-pressure, knowledgable and helpful. Joe and Eddie closed my purchase two days later and were fabulous as well. Thanks, guys! More
Great Customer Service Very attentive to us. There was no pressure to us but allowed us time to try each vehicle we tried. Answered each question asked of him. Paper work wa Very attentive to us. There was no pressure to us but allowed us time to try each vehicle we tried. Answered each question asked of him. Paper work was all ready for us to sign. I was very pleased with experience overall. More
2015 Mustang Daniel Sullivan was very helpful and handled our purchase with professionalism and efficiency. I have purchased several cars in the past and will alw Daniel Sullivan was very helpful and handled our purchase with professionalism and efficiency. I have purchased several cars in the past and will always use Driver's Way because I like the way the dealership operates. More
Service Department experience The service writer, Don Amick, went above and beyond my expectations in handling all my concerns and problems. He was always Friendly and helpful whe The service writer, Don Amick, went above and beyond my expectations in handling all my concerns and problems. He was always Friendly and helpful when I called. When I had to call back for a problem I had with my car, he was very understanding. I have recommended them to as many people I know who are looking for a car. Now I will also recommend the service department as well. More
Review of service was excellent My experience was wonderful. Received excellent and quick service when my son and I visited looking for used vehicle. We found a wonderful car with My experience was wonderful. Received excellent and quick service when my son and I visited looking for used vehicle. We found a wonderful car with low mileage which we bought and was back home in under 3 hours. More
RDX purchase Easy to work with. Bruno took care of a couple of small detailing oversights while we waited. They stayed late to finish the deal. They had the car Easy to work with. Bruno took care of a couple of small detailing oversights while we waited. They stayed late to finish the deal. They had the car that we were looking for. More
car buying review Two great deals in one week Jan & I are very happy with our cars Matt &Terrance bent over backwards to help we Will be back for our next cars we will Two great deals in one week Jan & I are very happy with our cars Matt &Terrance bent over backwards to help we Will be back for our next cars we will let everyone know More
Fast, Friendly, and fair. I have been looking for a certain vehicle for several months when I received an online alert that a car matching what I wanted was at Driver's way in I have been looking for a certain vehicle for several months when I received an online alert that a car matching what I wanted was at Driver's way in Pelham about an hour from my home. I called late in the afternoonon Tuesday. I filled out a credit app and entered my trade-in vehicle info online also. Within 15 minutes I received a call from a very nice young lady who answered all of my questions. I asked if the deal on the car could be handled quickly as I had a very important meeting in another state the next day. This same person called back after everything was cleared and told me to come Wednesday to complete the paperwork. Everything was ready when I arrived! They inspected my trade-in, secured a very low interest rate for me and the trade-in was very generous and right where I expected it to be. I was able to complete the paperwork and leave in time for the meeting; (where I was able to make $$ to pay for the car). A great staff, very friendly and warm. No games or behind the door hidden fees or price problems. It was easy and even a bit fun! Thanks to Jesie and Ryan! : ) More
Great experience, personal attention Mark Higgins did an excellent job of helping me with the purchase of a a vehicle that had just arrived, and just what I was looking for. Others in the Mark Higgins did an excellent job of helping me with the purchase of a a vehicle that had just arrived, and just what I was looking for. Others in the staff also participated to make the transaction fast and easy. The pricing was fair and right in line with the information and values from my research. Thanks so much, guys! More