Driver's Way Pelham
Pelham, AL
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AWESOME EXPERIENCE BRUNO RIECHERT WAS OUR SALES MAN! HE WAS FANTASTIC! NO HASSLE, NO PRESSURE, NO GIMMICKS! HE WAS VERY STRAIGHT FORWARD WITH MY FIANCE AND I. ALSO, VERY BRUNO RIECHERT WAS OUR SALES MAN! HE WAS FANTASTIC! NO HASSLE, NO PRESSURE, NO GIMMICKS! HE WAS VERY STRAIGHT FORWARD WITH MY FIANCE AND I. ALSO, VERY KNOWLEDGEABLE! HE WAS ABLE TO TALK US THROUGH EVERY STEP OF THE PROCESS, ANSWERED ALL QUESTIONS IN DETAIL. BY FAR THE NICEST SALES MAN I'VE EVER ENCOUNTERED. OUR VEHICLE WENT OUT, AND WE NEEDED A CAR FAST. WE WENT IN NOT KNOWING A WHOLE LOT ABOUT TRUCKS, BUT HE GUIDED US RIGHT TO WHERE WE NEEDED TO BE. WE ARE NOW PROUD OWNERS OF A FORD F-150 ;) VERY SATISFIED! I WILL BE RECOMMEND DRIVERS WAY AND BRUNO TO ANYBODY I KNOW IN THE MARKET FOR A VEHICLE!! ;) More
Excellent Experience!! Eugene Zinger was my sales associate & I could not be more happy with the experience. He helped me find the right Ford Explorer within my price range Eugene Zinger was my sales associate & I could not be more happy with the experience. He helped me find the right Ford Explorer within my price range that met my needs. He even drove me out to the 280 store in the rain to pick up the car that I liked the best. Eugene was very nice & made the whole buying process very enjoyable. I will definitely refer my friends to your store and to ask for Eugene. Thanks Driver's Way!! More
Exceeded expectations Marshall was a great sales person to work with, and each person I came into contact with was professional and knowledgeable. I appreciate how easy it Marshall was a great sales person to work with, and each person I came into contact with was professional and knowledgeable. I appreciate how easy it was to look for what I wanted, and like the efficiency with which my trade in was appraised and paperwork drawn up for the sale. The quality of vehicles on the lot exceeded my expectations in terms of quality and diversity. More
I loved the entire experience. Hassle free....everything is up front. It is what it is so don't plan on bargaining. Fair trade in...you are not setting for hours waiting on the sal Hassle free....everything is up front. It is what it is so don't plan on bargaining. Fair trade in...you are not setting for hours waiting on the salesmen to work you into their day. I dealt with quite a few characters the two days I went car shopping, set for literally hours waiting for people to find cars that "met my requirements." Not here at Driver's Way. Took me to the lot and said "here's what we got" and I found what I wanted. I felt no pressure...I didn't feel as though they weren't valuing my time...it was truly a win-win experience. Got more than what I had hoped for. Highly recommended. More
Stellar Customer Service Buying a car isn't innately a fun experience, but with Bruno at Driver's Way in Pelham, the car-buying process was enjoyable. They were so willing to Buying a car isn't innately a fun experience, but with Bruno at Driver's Way in Pelham, the car-buying process was enjoyable. They were so willing to let me test drive several cars until I found what I didn't even know I was looking for. As a first-time buyer, I was nervous going in, but Bruno was so knowledgeable and helped lead me through the process. He stayed more than two hours past closing on a Sunday to help finalize the sale. A thoroughly scary venture turned into an enjoyable experience at Driver's Way! More
Great Service Friendly staff. Very accommodating. Easy purchase process. The vehicle was at the 280 location and they brought it over to the Pelham location before Friendly staff. Very accommodating. Easy purchase process. The vehicle was at the 280 location and they brought it over to the Pelham location before I arrived. Was given the keys to test drive and purchased the vehicle when I got back. More
Excellent service! Bought a Lexus Hybrid after test driving almost every hybrid they had on lot and taking weeks to decide. Marshall was so patient and helpful as we mad Bought a Lexus Hybrid after test driving almost every hybrid they had on lot and taking weeks to decide. Marshall was so patient and helpful as we made our decision. We were never pressured but always had great communication. Thankful we were able to trade in our old car as well! Great experience buying our first new-to-us car. More
Driver's Way is a Winner! This is my second purchase from Driver's Way and I can not say enough good things about the experience. I love not being pressured. I like knowing w This is my second purchase from Driver's Way and I can not say enough good things about the experience. I love not being pressured. I like knowing what I'm paying for a car and with a Driver's Way they are no surprises. They always have a good selection of cars. Our salesperson Chris Griffitts was great and he sold me both cars. I definitely recommend DW to all my friends and family! More
Great Customer Service Bought Town and Country Van 2008 6 years ago. Great customer service since then no complaints. The service Department is excellent. Would not take Bought Town and Country Van 2008 6 years ago. Great customer service since then no complaints. The service Department is excellent. Would not take the van anywhere else to be serviced. In fact, we now have another vehicle we already that is serviced at Driver's way. More
2013 Toyota Camery purchase. Mr. Bruno Riechert did an outstanding job in performing this transaction. He was very knowledgeable of the necessary legal aspects of completing an o Mr. Bruno Riechert did an outstanding job in performing this transaction. He was very knowledgeable of the necessary legal aspects of completing an out-of-state transaction, and was very helpful with the financial aspects of the sale as well. Mr. Riechert was very professional, cordial, and efficient. I will most definitely contact Mr. Riechert for my next vehicle purchase. Thank you Bruno, and Driver's Way, for making this purchase painless. Blessings to you all ! T Sehler More