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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

September 01, 2016

Spectacular Daniel Sullivan and Mark Higgins where of both great help. They both deserve all the appreciation they can get. They were a great tag team duo More

by lauriegreen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgins, Dawn Calvert, Daniel Sullivan
Sep 01, 2016 -

Driver's Way Pelham responded

We're so glad they could serve you well! Thank you for sharing your experience here!

September 01, 2016

A/C Repair Drivers Way replaced the A/C compressor on our Maxima. The repair came in at the estimated price and was even ready before the time promised! More

by me0mez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland
Sep 01, 2016 -

Driver's Way Pelham responded

Thank you so much for taking the time to share your experience with our Service Department! We appreciate your business, and hope to see you back the next time you have automotive repair needs!

August 31, 2016

Great Experience I will definitely recommend Driver's Way in Pelham to any and everyone that is looking to purchase a great car. Heather Carter and Rich Hodges went ab More

by scottsbfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Carter
Aug 31, 2016 -

Driver's Way Pelham responded

We're so glad you had a great experience with Heather and Rich! We appreciate your business and any referrals you send our way! We hope you're enjoying your new vehicle!

August 31, 2016

Good experience They had plenty of car options and Bruno was very helpful. He is knowledgeable about their vehicles and never made us feel pressured to buy a car. More

by MARGARETLUECK
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
Aug 31, 2016 -

Driver's Way Pelham responded

We're so glad you enjoyed our wide selection and didn't feel pressured by Bruno! We pride ourselves in being a low-pressure dealership. We appreciate you taking the time to leave us a review, and we hope you're enjoying your new vehicle!

August 31, 2016

Absolutely enjoyable experience Ryan was extremely helpful and professional. It was a very streamlined and quick process. The truck was spotless and in fantastic condition. The low p More

by tlwilkins6111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lynn
Sep 01, 2016 -

Driver's Way Pelham responded

Thank you so much for leaving us a review! We're happy you had a great experience with Ryan. This review reminds me that our old tagline was "A nearly new car. A brand new experience." We work hard to get our Driver's Way Certified vehicles as clean as we can, and also to treat our guests as we would like to be treated. We appreciate your business!

August 30, 2016

Good. It took a very long time to get all the paperwork and vehicle ready. The floor mats were not installed properly in our van. It was even sent back to More

by heathpolk
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Carter
Aug 31, 2016 -

Driver's Way Pelham responded

Thank you for the positive marks on the friendliness and overall experience with Heather and Driver's Way. We are truly sorry that we didn't install the floor mats correctly. We have spoken with our Reconditioning Manager and he has offered to have one of our staff meet you at your work, home or location of choice to remedy the situation. Please feel free to contact Anthony, Jesie or Summer in our Development Office at (205)982-8326 to make these arrangements whenever it's convenient for you. We appreciate the opportunity to make this right and hope you're enjoying the Sienna.

August 30, 2016

Great experience I will definitely buy again from them. They are straight forward, no hassle pricing, no pressure from salesperson, and Daniel was great. Returned all More

by cadillacfixer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sullivan
Aug 30, 2016 -

Driver's Way Pelham responded

Thank you so much for sharing your great experience! We sincerely appreciate your business, and we hope you're really enjoying your new vehicle!

Aug 31, 2016 -

Driver's Way Pelham responded

Thank you for such a kind review! We will make sure Daniel sees the review because we know he will be grateful. We all appreciate your business and hope you're enjoying your vehicle!

August 29, 2016

Great! Camara Frye was great to work with! This was my first time to buy a car on my own and she made it easy and a great experience for me ! She is the best More

by DJF Smile
Recommend Dealer
Yes
Employees Worked With
Camara Frye
Aug 29, 2016 -

Driver's Way Pelham responded

We're so glad you had a great first car buying experience with Camara! We appreciate your business, and we hope you're enjoying your new vehicle!

August 29, 2016

Great experience! Joe Coogan was extremely helpful and professional with this purchase. I will definitely be handing out his cards when a friend is shopping for a car. More

by 4wildflower4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Aug 29, 2016 -

Driver's Way Pelham responded

Thank you so much for your kind words! We're so glad you had a great experience with Joe!

August 29, 2016

Wonderful, friendly, and happy employee's. My husband had been hunting a truck and just happened to see the truck on some site. We had never even heard of this dealership, but we took a chance More

by laparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sullivan
Aug 30, 2016 -

Driver's Way Pelham responded

Wow! Thank you for such a fantastic review! We strive to be different from other dealerships and it's great news to hear that we accomplished that with you! We have passed this on to Daniel and his management team. We sincerely appreciate your business and certainly hope you guys are enjoying your vehicle!

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