Driver's Way Pelham
Pelham, AL
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Great experience! Received excellent service from Chloe Cezar in our purchase of vehicle for our teen. No pressure for sale and patient while we checked out options. Received excellent service from Chloe Cezar in our purchase of vehicle for our teen. No pressure for sale and patient while we checked out options. Enjoyed taking a test ride with just family to discuss freely our thoughts. Service dept. was excellent about fixing a back door issue before final purchase. More
No Hassel I was looking for a car for my daughter. I have never dealt with Driver's Way before so I was a little wary of their sales approach. I was pleasantly I was looking for a car for my daughter. I have never dealt with Driver's Way before so I was a little wary of their sales approach. I was pleasantly surprised that they employed a no pressure sales approach. Other dealers that I also visited called or texted me constantly. Grant made it a very easy purchase! Thanks! More
Truck Purchase Was very septic all of the no haggle pricing but it was a smooth process and will definitely use Drivers Way again. The website was also very helpful. Was very septic all of the no haggle pricing but it was a smooth process and will definitely use Drivers Way again. The website was also very helpful. Thanks to our salesman Tum Shaw for this being a great experience. More
Great Service! The entire I team that I worked with was great! Summer, Eugene and Terence worked fast so that My car buying experience was painless. I'm not a fan The entire I team that I worked with was great! Summer, Eugene and Terence worked fast so that My car buying experience was painless. I'm not a fan of spending long hours in the dealership and amazingly I didn't have to!! Thank so much guys for all your hard work. More
Great car buying experience! Joe was extremely helpful and knew his cars. I hate car buying, but Joe made it a relaxing experience. Will be buying more cars from him. Joe was extremely helpful and knew his cars. I hate car buying, but Joe made it a relaxing experience. Will be buying more cars from him. More
Well worth the 4 and half hour drive. My wife and I first found the perfect 4Runner on their site but it would be several days before we could come up for a test drive due to being so far My wife and I first found the perfect 4Runner on their site but it would be several days before we could come up for a test drive due to being so far away. So we sent our pre-approval letter and Jesie from the Business Development team reserved the car for us until we could get there. Once we arrived, Grant greeted us and helped us locate the truck and let us take it out for a drive. He was very straightforward and honest with everything. They were also gracious enough to work with us with some financing delays we experienced. Can't say enough good things about this place. Sure wish there were more locations. Speaking of the facility, it was very clean, light, and airy. Very inviting and relaxing. Felt like home. Thanks guys! You rock!! More
Grant's the best! My wife and I went to Drivers Way to look a a specific car we had seen online. Grant Montgomery took the time to show us that car and man, many others My wife and I went to Drivers Way to look a a specific car we had seen online. Grant Montgomery took the time to show us that car and man, many others. We told him what we needed, price , comfort, amenities. Grant showed us many cars that fit the bill till we fell in love with the Genesis. Drivers way and Grant made it easy ! We will be back. Robert Grantham More
Amazing Mark was the best sales person ever. He made me feel free to ask any questions, and was very knowledgeable about the whole process. I would definitely Mark was the best sales person ever. He made me feel free to ask any questions, and was very knowledgeable about the whole process. I would definitely recommend this dealership and salesman to everyone. I got a quality vehicle at a great price. I am very happy! More
Purchased and service my honda The purchase process was as comfortable as it could be. I had a great salesperson, Mike Neel. He was patient and accommodating. The service departm The purchase process was as comfortable as it could be. I had a great salesperson, Mike Neel. He was patient and accommodating. The service department is always wonderful and thorough. More
Back for Round Two I just bought my second car this year from Eugene. I absolutely love working with him! When I first went in, I had no idea what I wanted, but he was I just bought my second car this year from Eugene. I absolutely love working with him! When I first went in, I had no idea what I wanted, but he was patient as we worked through cars and features to see what tickled my fancy. A few days later, I found a car online that I thought I'd like, so I went back in and we drove some more. No hassle. No distractions while I was analyzing it. It had a great sticker price and I loved it, so I signed that day and drove it home. This time, I knew basically what I wanted since we'd gone through all of that last time. Unfortunately, inventory was really low and what I wanted wasn't available in my price range. Eugene did not try to pressure me into settling for something else, but instead encouraged me to be picky. He actually wanted me to be happy with my purchase!. So I kept looking online and kept going back to the dealership for more test drives. A couple of weeks later, Eugene texted me about a car they'd just gotten that fit my criteria, so I went back to the dealership again. It was perfect! I can't say it had a fantastic sticker this time, but it was everything I wanted, so we ran the numbers and played with different financial scenarios. I didn't feel rushed or like I was "bothering" Eugene as I asked him to change the variables. I finally found what I was comfortable with, and as before, the paperwork process was smooth and simple. Now, I can't wait to take possession of my new-to-me car! It turns out that Eugene is a bit of a perfectionist, so he's having it cleaned better. Absolutely fantastic customer service! Just couldn't have been a better experience - either time. Thanks so much, Eugene! More