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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

September 20, 2016

One happy customer Purchased a 2013 VW Beetle over the weekend. One of the easiest purchases ever. Mike Neel and Daniel Sullivan were top notch salesman in making sure I More

by Randy Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Neel, Daniel Sullivan
Sep 20, 2016 -

Driver's Way Pelham responded

We are so glad you had an easy purchase with Mike and Daniel! We appreciate your business, and we hope you're enjoying your Beetle!

September 19, 2016

I am happy with the vehicle and the price. I went to this dealership because it has good used vehicles but also because it is haggle free, or so I thought. I did not appreciate the sales manage More

by Hazelnut,647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Jones, Bruno Riechert
Sep 21, 2016 -

Driver's Way Pelham responded

Thank you for the review. We are glad that you had a pleasant experience with Bruno! Our sales associates and sales managers can be passionate about the extended service contracts. There are so many times where we see them help out one of our guests in need, and many of us have used them ourselves to cover expensive unexpected repairs. We apologize that it came across as strong arming. That was not our intent. We want to make sure that every person who leaves our dealership with a vehicle has all of the information in order for them to make an educated decision. Thank you for taking time to leave the feedback. We shared your thoughts with our stores' General Manager. We appreciate your business, and we hope you're enjoying your vehicle!

September 19, 2016

Courteous and Helpful Very easy to work with in selecting a car. Ease in trying out the different models. Salesman was patient with us and helped us decide on the car we More

by JWGREGORY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Neel
Sep 21, 2016 -

Driver's Way Pelham responded

Thank you so much for sharing your experience at Driver's Way! We are so happy it was easy working with Mike, and we hope you're loving the vehicle! We sincerely appreciate your repeat business!

September 15, 2016

Don Amick handled my service needs efficiently. I took my car in for an oil change, etc. My service light was on, and Don knew how to solve the problem. I always feel he is honest, caring, and thoro More

by suzy91053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Amick
Sep 15, 2016 -

Driver's Way Pelham responded

Thank you so much for sharing your experience. We are thrilled that Don was able to help you!

September 15, 2016

Very helpful This is the third vehicle I have purchased at Driver's Way. I was very pleased with the service, attention and follow up on each transaction. Ryan L More

by jtindall0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lynn
Sep 15, 2016 -

Driver's Way Pelham responded

We are so happy to hear from a repeat buyer! Thank you for sharing your experience with us and with Ryan Lynn, and also we thank you for purchasing from us. We appreciate you!

September 15, 2016

Sales Rep was great My Sales Rep did an excellent job of showing me the vehicle I was interested in. He completed the paper work very efficiently. I gave Driver's Way a More

by nanr59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sullivan
Sep 15, 2016 -

Driver's Way Pelham responded

Thank you for the review, and we're glad Daniel did an excellent job! Sorry you had to wait on the financing part. That process can be a little involved at times, so the wait time can vary. We try to be as quick as possible. We appreciate your business, and we hope you are enjoying your vehicle!

September 15, 2016

Drivers way is great, Ryan Lynn is awesome! This is my third car from Drivers Way Pelham and from Ryan Lynn, and my husband's seventh or eighth from there--- needless to say we are fans. Dealer More

by lauraluker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lynn
Sep 15, 2016 -

Driver's Way Pelham responded

Ryan Lynn and Driver's Way appreciate your repeat business! We look forward to assisting you again in the future! Thank you for the review, and we hope you're enjoying your new vehicle!

September 15, 2016

The most pleasant car buying experience you could ask for! This is my first purchase from Driver's Way. It will not be my last. Heather Carter was both knowledgeable and professional during this experience. More

by williams.rodney.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Carter
Sep 15, 2016 -

Driver's Way Pelham responded

Thank you so much for taking the time to leave us feedback! We appreciate your business and look forward to serving you in the future!

September 14, 2016

A rare find in my own back yard! 2004 Porsche 911 Turbo Cab I had been searching for the right 996 TT for over a year and found my unicorn right here locally in Birmingham. From the moment I stepped into the de More

by dmkemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Corprew, Heather Carter, Ryan Lynn
Sep 14, 2016 -

Driver's Way Pelham responded

Thank you for such great comments about Driver's Way and our staff! We are pleased that you had an enjoyable experience with us and truly appreciate your business. We hope you're enjoying your "unicorn"!

September 13, 2016

Excellent! Acceptable and fair! Courteous! Everything was great. Nice clean truck ready for my arrival and viewing. A fair and reasonable offer on my trade in, too. My salesman, Mr. Tim Shaw, More

by boeing0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Shaw
Sep 13, 2016 -

Driver's Way Pelham responded

Thanks for the review! We're glad you had an excellent experience with Tim, and we hope you're enjoying your truck!

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