Driver's Way Pelham
Pelham, AL
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Still haven’t received the promised floor mats though Carfax sent me a notice they had been installed when I was in for service 10/7/22 when I have not serviced the car there Carfax sent me a notice they had been installed when I was in for service 10/7/22 when I have not serviced the car there More
I had a wonderful experience, from CT my salesperson to getting service from the service department. Everyone was very helpful and friendly. I came in chose the car I wanted, test drove it (had some issues getting service from the service department. Everyone was very helpful and friendly. I came in chose the car I wanted, test drove it (had some issues checked out) and bought all in a very reasonable time frame. More
Fast! In and out for oil change in 15 minutes. Warranty explained to me along with Oil Change club info. Nice waiting area too. In and out for oil change in 15 minutes. Warranty explained to me along with Oil Change club info. Nice waiting area too. More
We had a great experience on Tuesday. Mr. Bill Crump was excellent! He helped us make a better choice on a vehicle and was respectful of our budget and our needs for the car. I would reco Mr. Bill Crump was excellent! He helped us make a better choice on a vehicle and was respectful of our budget and our needs for the car. I would recommend Bill 10/10. More
Our experience is with the service department. In a world where customer service is terrible, everyone in the service department is outstanding! They are friendly, courteous and a pleasure to dea In a world where customer service is terrible, everyone in the service department is outstanding! They are friendly, courteous and a pleasure to deal with. Whatever they are getting paid, it is not enough. We are planning on buying at least one vehicle, perhaps two, in the next year. We will be starting at Drivers Way when we start looking. Thank you all for a nice place to deal with. More
Very knowledgeable and pleasant. Both gentleman help with answers regarding maintenance on my car and suggestions for future service. Both gentleman help with answers regarding maintenance on my car and suggestions for future service. More
Ginger was excellent to work with and everyone else I spoke with was very nice. Enjoyed my conversations with Ginger and Joe while waiting for sale to be finalized. The atmosphere is very comfortable, ca spoke with was very nice. Enjoyed my conversations with Ginger and Joe while waiting for sale to be finalized. The atmosphere is very comfortable, casual and bright. Very pleasant experience! More
Grant was absolutely great! !! Allowed us to keep the car long enough for us to really get a good feel. We’ve bought several vehicles and this was by far the best experience we’v !! Allowed us to keep the car long enough for us to really get a good feel. We’ve bought several vehicles and this was by far the best experience we’ve ever had!! More