Driver's Way Pelham

Easy, understanding sales agent This is the third vehicle I've bought from Drivers Way, I love the way they operate. My sales rep was the best. When I need another vehicle this is th This is the third vehicle I've bought from Drivers Way, I love the way they operate. My sales rep was the best. When I need another vehicle this is the first place I will go. More

Pleasant experience We were greeted at the door by Daphanie Diaz. Expressed what we were looking for. She took us right to the cars. Allowed us to drive the car alone. Wh We were greeted at the door by Daphanie Diaz. Expressed what we were looking for. She took us right to the cars. Allowed us to drive the car alone. Which doesn't happen at many quality lots anymore. She was knowledgeable, friendly, helpful (not pushy at all), all we would expect from a quality sales person. we don't make decisions on car purchases quickly so we don't like to be pressured. Daphanie offered her assistance but didn't wear us out with phone calls. This was a very nice buying experience. More

Car Buying I walked into the dealership and was greeted by Daniel. He was extremely helpful. What I thought would be a time consuming experience turned into the I walked into the dealership and was greeted by Daniel. He was extremely helpful. What I thought would be a time consuming experience turned into the quickest & easiest experience I could ask for. I would highly recommend Driver's Way to anyone who is looking to purchase or sell their vehicle. I know I will be back. More

Best customer service! Daniel contacted me initially and was very helpful! He explained what he had available at his lot for the specific car I was looking for. He gave me a Daniel contacted me initially and was very helpful! He explained what he had available at his lot for the specific car I was looking for. He gave me all the details, explained credit process etc. The car I wanted was at the Pelham location but I'm closer to the 280 location so he sent the car to me by another salesman Daphanie (or should I say saleswoman :) ) Daphanie was very nice and friendly. She told me about the Drivers way return policy and gave me more details on the car. We test drove and fell in love! Thank you!! More

Great experience Want to say, thank you, to Chris Griffitts for the outstanding customer service. He helped make our first experience at Driver's Way a pleasurable on Want to say, thank you, to Chris Griffitts for the outstanding customer service. He helped make our first experience at Driver's Way a pleasurable one. More

Sold a Vehicle with Roof Leak (among other issues) I bought a vehicle from this dealer that has had multiple issues from the start. I overlooked some of the electrical issues due to the age of the vehi I bought a vehicle from this dealer that has had multiple issues from the start. I overlooked some of the electrical issues due to the age of the vehicle. There were things like a constant airbag light on, check engine light, radio going out at random etc. Well recently when the spring showers moved in, one day as I got in the vehicle to drive off, water just started pooring on my head. It started with a couple of drips then changed to like someone pooring a cup of water on top of me. It was the most surprising and terrible thing I had ever experienced with a vehicle. This water dripping down out of nowhere even ruined my $400 smartwatch. Needless to say, I will never do business with any driver's way again and will make it my life's mission to tell everyone my story. DO NOT BUY ANY VEHICLE FROM THIS PLACE. I even remember directly asking the salesperson "does the roof leak?" due to some online reviews that I had read about the model of car. They of course said "no." Also the service department provides less than quality service. I visited twice and was made to feel like a bother for bringing my vehicle in. I have also had transmission issues and was sent to one of their "vendors" for repair I suppose. They of course would not acknowledge that anything was wrong with the vehicle. I could go on and on about what a terrible experience and loss this has been for me. DO NOT BUY ANY VEHICLE FROM THIS PLACE. More