Driver's Way Pelham
Pelham, AL
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Linda I purchased a Toyota Tacoma from Chad Donaldson. Great experience in selecting the vehicle. Paperwork went smoothly and I would do business with Drive I purchased a Toyota Tacoma from Chad Donaldson. Great experience in selecting the vehicle. Paperwork went smoothly and I would do business with Drivers Way again. More
Awesome Chad was very helpful and efficient in helping me purchase my car. I appreciate his great customer service and him acting in a timely fashion. Chad was very helpful and efficient in helping me purchase my car. I appreciate his great customer service and him acting in a timely fashion. More
New Car Daniel was great to work with! He was in touch before and after the sale and made sure everything went as smoothly as possible. Love my new car!!! Daniel was great to work with! He was in touch before and after the sale and made sure everything went as smoothly as possible. Love my new car!!! More
Jim moore Joe Coogan was very helpful and courteous in assisting me with my search for a Lexus RX350! This is my third car to buy from Joe and he is my “Car ma Joe Coogan was very helpful and courteous in assisting me with my search for a Lexus RX350! This is my third car to buy from Joe and he is my “Car man”. More
Fairly decent Initially I was put off and almost left because I felt like my dealer wasn't being attentive and was very distracted and almost seemed like he didn't Initially I was put off and almost left because I felt like my dealer wasn't being attentive and was very distracted and almost seemed like he didn't want my business. I was allowed to test drive a car immediately, that I chose, but wasn't what desired and I almost settled. I went to look at the lot again by myself because he had to take a phone call and that's when I found the car I loved. I test drove that one and when I returned I had to wait for him again to finish another call for at least 10-15 minutes. I knew that this car was mine so I decided to be patient with him and this is when I felt like he started seeing that I was serious about purchasing. He did a 180 degree turnaround and was awesome after that, answering the 900 questions I had and finding the best deals and rates for me and even staying after hours to help me. I walked out feeling like I hadn't been "taken for a ride." I knew that I made the right decision of staying and I love my new car. I recommend Tim. More
Equinox Overall a good experience. However, the transaction took too long. I decided on the vehicle pending finance terms and we sat for more than an hour w Overall a good experience. However, the transaction took too long. I decided on the vehicle pending finance terms and we sat for more than an hour with little to no contact. I was disappointed the car was not detailed and o needed to come back, especially since the transaction started at 3pm. Overall, not a big deal, but coming back and time delays were not ideal. I like the Drivers Way business model and would come back again. More
Great used car buying experience. I found car on line. It was perfect and ready to go when I got there. No haggling on price or trade in. Daniel was friendly, knowledgeable and easy t I found car on line. It was perfect and ready to go when I got there. No haggling on price or trade in. Daniel was friendly, knowledgeable and easy to talk to. All paperwork was quick any fully explained. Will definitely recommend him and Drivers Way to anyone looking for a good used car. More
Commendation for Joe Gilliland Joe Gilliland and Don Amick have always gone above and beyond their jobs to satisfy me as a customer. What great employees they are at Drivers Way in Joe Gilliland and Don Amick have always gone above and beyond their jobs to satisfy me as a customer. What great employees they are at Drivers Way in customer service. Joe and Don are two of the main reasons I came back to buy my last car at drivers way. I also advised my husband to buy his car there as well. These two awesome employees make the service department the best in the land!,, More
Easy but time consuming Sales person chad Donaldson was very accommodating and friendly. He explained the paperwork and process very well. The car itself seemed very fairly p Sales person chad Donaldson was very accommodating and friendly. He explained the paperwork and process very well. The car itself seemed very fairly priced and is in great condition. So far we are very pleased. Although it take over four hours to complete the purchase More
Great Car Buying Experience I was dreading having to buy a new car. I'm so happy I went with Driver's way. Kirk was super friendly and very helpful. Kirk made buying as easy as p I was dreading having to buy a new car. I'm so happy I went with Driver's way. Kirk was super friendly and very helpful. Kirk made buying as easy as possible and will definitely recommend to family and friends. The Highway 280 Driver's Way will be my first stop the next time I buy a car. More