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Driver's Mart
Winter Park, FL
103 Reviews
Our team at Driver's Mart would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Winter Park, FL and Sanford, FL, the staff at Driver's Mart will help you find the used car you want. At Driver's Mart we offer a searchable online inventory of used vehicles near Orlando by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality used car that you have been searching for.
For years, the financial staff at Driver's Mart has offered expert advice for those seeking an affordable car loan in Winter Park near Orlando. Our service doesn't just stop there. Winter Park customers can come in and take advantage of our knowledgeable car repair technicians and a fully-stocked inventory of auto parts in Winter Park.
Whether you are looking for a , or a pre-owned car or truck, Driver's Mart is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 1970 SR 436. You can also reach Driver's Mart any time by filling out our contact form or calling us. The entire staff at Driver's Mart looks forward to serving you!
Driver's Mart is part of the Holler-Classic Family of Dealerships which has proudly served Orlando, FL and the surrounding Central Florida area for 80 years! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first Mr. Holler to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris and Jill Holler Rogers, Vice-Presidents of our automotive group are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 103 reviews
September 13, 2018
Thankful From the moment I inquired about purchasing a vehicle from Driver's Mart John Citrone became my contact person. He was very patient, kind, courteous a From the moment I inquired about purchasing a vehicle from Driver's Mart John Citrone became my contact person. He was very patient, kind, courteous and helpful in assisting me with all of my questions and concerns. He walked me through the entire process and even followed up with me the day after I bought the car. I am very thankful for his service and for Driver's Mart. RGM More
by rograq26
Employees Worked With
John Citrone
August 22, 2018
The experience was very professional. The experience we shared with salesman Jesus Rosado and other staff was quite humbling, very professional, courteous and tolerant. I would like to giv The experience we shared with salesman Jesus Rosado and other staff was quite humbling, very professional, courteous and tolerant. I would like to give special commendation to Mr. Rosado for remaining humble, with his constant smile and professionalism, although I know I wore him thin, with my indecisiveness. Also, a special commendation to Edwin, for his great professionalism, pleasant disposition, and a great sense of humor as we finalized the deal. The staff exhibited a great deal of knowledge and no heavy sales pressure applied to purchase a vehicle, no tongue wrestling with prices. Was offered a great package deal, so far......very satisfied. Overall great experience. Would recommend this dealership. More
by EMPRESS
Employees Worked With
Jesus, Majed, Edwin, Gabriel, Kamel, Sam
August 17, 2018
Great service The services rendered by the sales man Majed Chalabi was fantastic. I will recommend people to patronize Drivers mart for maximum satisfaction in term The services rendered by the sales man Majed Chalabi was fantastic. I will recommend people to patronize Drivers mart for maximum satisfaction in terms of automobiles. More
by Kwapin
Employees Worked With
Jennifer Mantia, Majed Chalabi, jkillian Admin
August 13, 2018
Ask for John Citrone!!! He's the best ! Just bought my 3rd car from John Citrone at Driversmart and per the usual I am so pleased. Love the easy no haggle way of buying a great car and John Just bought my 3rd car from John Citrone at Driversmart and per the usual I am so pleased. Love the easy no haggle way of buying a great car and John makes the whole experience even smoother. Very pleased ! 7 Driversmart cars in my family... all bought from John Citrone! More
by Kal Hath
Employees Worked With
John Citrone
July 03, 2018
SATISFACTION Two weeks ago I went to another dealership to look at a Ford Taurus. For a week that dealership jacked me around and needless to say I was unhappy. I Two weeks ago I went to another dealership to look at a Ford Taurus. For a week that dealership jacked me around and needless to say I was unhappy. I went to Drivers Mart to look at another Taurus. I went in with an attitude and the salesman named Mo helped me. No was fantastic. I walked out with the Taurus and a smile on my face. Everything went super smooth. I’ll buy here again. More
by Joeyskulls
Employees Worked With
Mo , jkillian Admin
July 03, 2018
New (used) car My husband and I came in to trade in our vehicle and purchase another. Overall the process was very smooth and everyone was beyond friendly. We would My husband and I came in to trade in our vehicle and purchase another. Overall the process was very smooth and everyone was beyond friendly. We would highly recommend going there to anyone looking to get a car. The only thing we didn’t enjoy was the dealer coming with during a test drive of the vehicles. We would’ve like to have that time to discuss in private what we did or didn’t like about each vehicle. More
by Jbetancourt717
Employees Worked With
Alberto
August 03, 2017
Good experience buying a car in late July I went to Driver's Mart on July 29th of 2017 looking for a car and possibly trading off my existing car. I started the deal with Ivan but he was bus I went to Driver's Mart on July 29th of 2017 looking for a car and possibly trading off my existing car. I started the deal with Ivan but he was busy taking care of other customers and I told him that I wanted to Take my time looking for a car, which I proceeded to do but the weather that day was very very hot outside which made me very uncomfortable and tired very quickly. When Ivan realized that he could still not help me He said that Jesus Rosado would gladly show me some cars and help me look for the car I was looking for. Jesus was professional and courteous and it took me no time to find the car I liked and would possible buy. We proceeded with the paperwork towards the purchase of the car and even though it took a little bit of time Waiting waiting everything went as expected and I was able to trade my old car off and buy the new one. Thank you Jesus Rosado and Ivan for the good experience. More
by Sofy sofy
Employees Worked With
kyle
May 26, 2017
RIPPED OFF DONT BUY AT DRIVERS MART We Would put a zero if it would allow. THIS DEALER will LIE, or do whatever they have to close the deal. BEWARE they will change numbers last minut We Would put a zero if it would allow. THIS DEALER will LIE, or do whatever they have to close the deal. BEWARE they will change numbers last minute on paperwork and try to distract you. DRIVERSMART was a NIGHTMARE for us to buy a NEW car with our own FINANCING. They switched our names on registration so they only had to pay for 2 months but charged us full year, we had just renewed it for a year 2 weeks prior but switching the names saved them a couple hundred dollars, then the finance guy plays dumb like he don't know why? We bought a new car from them and this is how they treat you, LIE, CHEAT ON PAPERWORK, give you 1 smartkey, we had to pay 250.00 for a spare. LESSON LEARNED! NEVER AGAIN! HOPE THIS HELPS SOMEONE FROM MAKING THE SAME MISTAKE. Their own website would not let you write a review so I can only guess they are not real. More
by RIPPEDOFF38
Employees Worked With
jkillian Admin
March 30, 2017
Paid $21,000. for a car already giving me problems? I paid $21,000. for a car i'm already having problems with as it has leakage from the engine area by the oil pan, plug and seal. ALSO, I was charged a I paid $21,000. for a car i'm already having problems with as it has leakage from the engine area by the oil pan, plug and seal. ALSO, I was charged a dealer fee/other fees when I did THEIR work by doing my OWN financing and gave them a bank draft, but still got charged like THEY did all that work. They didn't drop the price on the car at all to help absorb their fees, they even OVER charged me for a plate TRANSFER. I drove 6 HOURS total, paid for gas, tolls going and coming, and they ASSURED me there was NO issues with the car. JOE Izquierdo, the salesman was very attentive as u can tell he was all about the SALE of the car. But once the car was sold. He was impossible to reach. I ended up calling the Sales Manager Samuel Moreno and he was making excuses for Joe not responding my calls AND texts. I explained the issues and sent him pictures. He said if I wanted, I can return the car. MIND U he knows I was complaining about how much driving I did at 6 hours total. I told him i'll return the car and leave him negative feedback and get my car I traded him for that he gave me $1000 to $2000. LESS then other dealers had offered me. Then all of a sudden, a few minutes later, NOW JOE isn't too busy to call me. I explain to him the issue and ask him to stop making excuses to not call me just cause he got the sale already and doesn't want to be bothered. He said he will talk to SAM about it. I got no response after that so I blew up his cell phone AGAIN. Later very late, after several times of me blowing up his phone again, he responds saying SAM said to bring in the car and he will pay to have it DIAGNOSED. I told him I don't need it diagnosed cause I already know what the problems are and I sent him them same pictures I attached here as proof and instead to give me that money to add to the cost of fixing it as it's too much driving for me plus gas and tolls he won't pay AND SAM the manager said he will CHARGE ME to fix it On TOP of all that. I asked if he could at LEAST send me just $150. to help cover some of the cost to fix it. He said no and he will pay to diagnose it which I already explained and showed the issue and asked for that money instead since I live so far and he wants to charge me to fix it anyway, even though I have 3 days to return the car. BUT if I returned it, he would have to FIX it ANYWAY and pay full price to fix it BEFORE he can sell the car anyway, so why not just send me the diagnostic money, $150. is all i'm asking for, that's not being greedy at all and it saves me another 6 hours total driving plus gas and tolls. DOES this make ANY sense at all? This is MEGA SHADY!! So I kept blowing up Joe's phone but he didn't respond at all till very late night during my last attempt when I told him I was gonna report them to the bbb. That's when he finally responded and brushed me off. AND they tried blaming ME that I somehow damaged it?? Now this car has a HUGE metal shield plate under the car carriage and the pan and plug are pretty high above off of that so there was NO WAY I could have damaged that, especially driving back home late at night to park it in the garage and go to sleep from such a long day. Sam said, MAYBE it was damaged during their oil change. OBVIOUSLY that was the case and he seemed to know about it. But u couldn't tell cause all the oil was leaking on that under carriage plate so it took time to seep through it and out of it, especially since it took being used to cause the oil to leak enough to see. They did NOT stand by me as a customer nor did right by me. And I wasn't being greedy either. They were more concerned with their profits. I didn't even get the cars price lowered, I paid their FULL price and all their fees and STILL?? If u wanna take a chance, that's ur business, but then u get what u deserve if car issues come up. It's all about the SALE for them and if u get an issue, ur loss. More
by GUESTGUEST
Employees Worked With
Samuel Moreno, Joe Izquierdo
March 08, 2017
Great Prices! I came into this location to look at a car for my brother since he turned 16 so I wanted to buy him a car and the salesman isaac helped which was sup I came into this location to look at a car for my brother since he turned 16 so I wanted to buy him a car and the salesman isaac helped which was super helpful and funny. I was wanting to buy a car cash not finance since it's his first car so I bought him one off Craigslist but I'll be ready to buy a new car soon so I'll definitely come see isaac again. Ask for him he is really respectful and honest and a great person to work with. More
by Juan Soriano
Employees Worked With
Isaac Lopez
