DriveTime of Raleigh

Fantastic My visit was great just wish the leasing optioned was explained more. I was not told of the fee at the end of the 3 years until I was signing the fina My visit was great just wish the leasing optioned was explained more. I was not told of the fee at the end of the 3 years until I was signing the final paper work. More

My Experience Jamaal was my sales person. I found him to be very nice but not very informed of his cars or warranty programs. I asked several specific questions t Jamaal was my sales person. I found him to be very nice but not very informed of his cars or warranty programs. I asked several specific questions that he should have known the answer to and did not. I was also very surprised to find out that I only received a half a tank of gas. I was not informed of this and assumed I would receive a full tank, I had to call the dealership to question this. Rashena was the closer of the deal and handled all the necessary paperwork. I found her to be extremely knowledgeable and pleasant to deal with. She was able to answer all my questions and explain this to me that I was unsure about. I appreciated her thoroughness and working with her was a pleasure. More

A Relief! My experience with your dealership was a dream come true for a new buyer my like myself. The representative was ready to work with me as soon as I ent My experience with your dealership was a dream come true for a new buyer my like myself. The representative was ready to work with me as soon as I entered the building and was very polite and to the point. Thank you so much for everything. I am satified. ( : More

LeaveTime When following up on the 5 day return guarantee, the manager acted as if he did not know who I was, although I was present in the location less than 5 When following up on the 5 day return guarantee, the manager acted as if he did not know who I was, although I was present in the location less than 5 business days ago, and purchased the only Honda Insight that was in the dealer lot; when I mentioned that I wanted to cancel optional services or return the vehicle, the store representatives I talked to did not want to help me; they forwarded me to the 800 number, who then forwarded me to another 800 number, who then stated that they could do nothing and that I needed to contact the original dealership. The manager could not recall anything about me or the vehicle, or the interaction in completion of paperwork; he stated he could not help me and that he needed to forward me to his General Manager, who was not reachable; I was last told that I would be contacted by the General Manager first thing in the morning; it is 3pm, and still no call. I now have to take the vehicle back, for something that could have been handled via phone/fax/email. More

I walked in and was IMMEDIATELY greeted by Chad, which really helped me gain my confidence in purchasing my first car. Although we experienced a slight misshap before taking a test drive, after the kinks really helped me gain my confidence in purchasing my first car. Although we experienced a slight misshap before taking a test drive, after the kinks got worked out I found a vehicle which I had NEVER dreamed of purchasing! After the drive was over, and the i's were being dotted and the t's were being crossed, Chad even went and put gas in the car, which was a clear example of going above and beyond! Thank you so much for all of your great help!!!! =) More