DriveTime of Raleigh

Shock I went in thinking there was no way I would qualify for a vehicle. Within minutes I was approved. Found the vehicle I wanted, signed the papers and I I went in thinking there was no way I would qualify for a vehicle. Within minutes I was approved. Found the vehicle I wanted, signed the papers and I was done. I thought the deal with all the included maintenance was too good to be true but its all in writing. If anyone is having issues qualifying for a car Drive Time is the place to go. My ONLY regret is that I didn't go months earlier. More

Amazing I was in a really bad situation. They immediately told me that it does not matter. They will get me in a car. So grateful. Someone gave me a 2nd chanc I was in a really bad situation. They immediately told me that it does not matter. They will get me in a car. So grateful. Someone gave me a 2nd chance. More

drive to any other Drive Time dealership Did not have anything good to say about this dealership! !!!!! from management to salesman all should be let go. I drive 4.5 hrs to another Drive Tim Did not have anything good to say about this dealership! !!!!! from management to salesman all should be let go. I drive 4.5 hrs to another Drive Time to get a better and friendliest Drive Time employee. More

No drama We were very happy with our experience at Drive time!Sudan Coleman was very professional.he answered all our questions, and took the time to help us, We were very happy with our experience at Drive time!Sudan Coleman was very professional.he answered all our questions, and took the time to help us, instead of rushing us out the door. More

Out of this world This was the easiest, buying that I've ever had in my life unbelievable customer service wonderful throughout the whole process easy as 123 I will re This was the easiest, buying that I've ever had in my life unbelievable customer service wonderful throughout the whole process easy as 123 I will recommend this to everyone???????????? More

Very Accommodating The guys stayed way past closing time to finish working with me to help me with my new car.Thanks again to the crew at drive time. The guys stayed way past closing time to finish working with me to help me with my new car.Thanks again to the crew at drive time. More

Fantastic My visit was great just wish the leasing optioned was explained more. I was not told of the fee at the end of the 3 years until I was signing the fina My visit was great just wish the leasing optioned was explained more. I was not told of the fee at the end of the 3 years until I was signing the final paper work. More

My Experience Jamaal was my sales person. I found him to be very nice but not very informed of his cars or warranty programs. I asked several specific questions t Jamaal was my sales person. I found him to be very nice but not very informed of his cars or warranty programs. I asked several specific questions that he should have known the answer to and did not. I was also very surprised to find out that I only received a half a tank of gas. I was not informed of this and assumed I would receive a full tank, I had to call the dealership to question this. Rashena was the closer of the deal and handled all the necessary paperwork. I found her to be extremely knowledgeable and pleasant to deal with. She was able to answer all my questions and explain this to me that I was unsure about. I appreciated her thoroughness and working with her was a pleasure. More

A Relief! My experience with your dealership was a dream come true for a new buyer my like myself. The representative was ready to work with me as soon as I ent My experience with your dealership was a dream come true for a new buyer my like myself. The representative was ready to work with me as soon as I entered the building and was very polite and to the point. Thank you so much for everything. I am satified. ( : More

LeaveTime When following up on the 5 day return guarantee, the manager acted as if he did not know who I was, although I was present in the location less than 5 When following up on the 5 day return guarantee, the manager acted as if he did not know who I was, although I was present in the location less than 5 business days ago, and purchased the only Honda Insight that was in the dealer lot; when I mentioned that I wanted to cancel optional services or return the vehicle, the store representatives I talked to did not want to help me; they forwarded me to the 800 number, who then forwarded me to another 800 number, who then stated that they could do nothing and that I needed to contact the original dealership. The manager could not recall anything about me or the vehicle, or the interaction in completion of paperwork; he stated he could not help me and that he needed to forward me to his General Manager, who was not reachable; I was last told that I would be contacted by the General Manager first thing in the morning; it is 3pm, and still no call. I now have to take the vehicle back, for something that could have been handled via phone/fax/email. More