
DriveTime of North Houston
Houston, TX
Filter Reviews By Type
Showing 64 reviews
Awesome buying experience - Great Customer Service Tricia and Adalberto were excellent in helping us make our purchase , great customer service!! I would highly recommend all our friends and family , Tricia and Adalberto were excellent in helping us make our purchase , great customer service!! I would highly recommend all our friends and family , Great vehicles More
good experience They were very accommodating and friendly. They made sure I was taken care of and that I left with a car. I was a good experience. They were very accommodating and friendly. They made sure I was taken care of and that I left with a car. I was a good experience. More
Overall good experience The girl that assisted me was very friendly and nice. I liked the overall visit but was not thrilled with how long it took them to get the paperwork d The girl that assisted me was very friendly and nice. I liked the overall visit but was not thrilled with how long it took them to get the paperwork done even though I repeatedly told them I had to leave by a certain time because I had to go to work. It took over 3 hours for paperwork to be finished I was late to work. There were a few things that I didn't like but it was still ok and I would recommend them to people that I know that do not have credit or have bad credit it was easy to get approved! More
horrible Had to wait ten and a half hours to finish the approval because of there lack of skills talking and typing my paper work. People that came in after me Had to wait ten and a half hours to finish the approval because of there lack of skills talking and typing my paper work. People that came in after me and my wife were leaving before me horrible customer service and I don't recommend them at all. The sales guy Eddie Mitchell was doing everything he could but the person who was typing Alberto and he just seemed like he didn't want to do the paperwork or anything. I guess if I would have been well off financely to be even notice and that to me I'd pathetic. Work on people skills. More
Vin was my salesperson and she was amazing I would highly recommend Vin, she was my salesperson and she was awesome. She really went out of her way and she did work very hard and for over 4 hou I would highly recommend Vin, she was my salesperson and she was awesome. She really went out of her way and she did work very hard and for over 4 hours . She never became rude with all the back and forth and she was extremely pleasant, always smiling...good job Vin !!!! And she got me into something I am more than happy with !!! Thanks Vin !!! More
Daniela This place has horrible service. I really hope that the general manager or owner looks at this daily. First of all they need to get ride of the manage This place has horrible service. I really hope that the general manager or owner looks at this daily. First of all they need to get ride of the manager that worked on aug 13,2014 Bcuz he was one rud guy. I wasted my gas to drive there and got terrible customer service this is a business and you get payed to work! After sitting there for more than 30min I got up and left. And decide to come back and tell the manager to tell him they had terrible service he payed no mind and said "okay" I'm glad you don't care about the business they put you in charge of I will NEVER EVER go to a drive time in my life and will make sure that no one I no will, since you pay no mine in your job. More
"Driving Today" I went to Drive Time Dealership just to look around and get information on the Dealership. This was not my first car. But, I must say it was my best I went to Drive Time Dealership just to look around and get information on the Dealership. This was not my first car. But, I must say it was my best experience in purchasing a car. The salesperson was very knowledgeable and friendly. All the salesmen's were able to take care of all the problems that arise. Today, I am driving my dream car. I have told three people today that this dealership is the place to go for a car. Thanks Drive Time! More
Drive Today! We were surprised at our approval because of our past credit issues. Unfortunately they don't detail the cars before you leave with them. Needed more We were surprised at our approval because of our past credit issues. Unfortunately they don't detail the cars before you leave with them. Needed more staff, we waited over 2 hours for help More
Drivetime!! I had a very nice visit. This was my first car buying experience, and my salesperson made it easy to understand, eplained everything that I needed to I had a very nice visit. This was my first car buying experience, and my salesperson made it easy to understand, eplained everything that I needed to know. Than you! More
Bought Chrysler Pacifica To apply for a car loan is easy. Just take your pay slip and driver's license. Negotiation with down payment was perfect for me. To apply for a car loan is easy. Just take your pay slip and driver's license. Negotiation with down payment was perfect for me. More