DriveTime of Jacksonville-Cassat

Bought a vehicle there and within two days it was in the shop: we got it back and within two more days the check engine light came on. Now another light is on. We’re back to the shop. We haven’t had the car shop: we got it back and within two more days the check engine light came on. Now another light is on. We’re back to the shop. We haven’t had the car a month yet.! Horrible customer service, crap vehicles . More

Verysatisfied I was very satisfied with the serviceIreceivedtoday.I appreciatethefriendlyenvironmentatthedealership.I wasmorethan satisfied witheverypartofthetransa I was very satisfied with the serviceIreceivedtoday.I appreciatethefriendlyenvironmentatthedealership.I wasmorethan satisfied witheverypartofthetransaction.I wouldrecommend driveTime to my friends and family.My purchase today is the top of the line. More

Driiivvveeeetttiiimmmmeee My sales rep was Keith, he was a great and understanding guy and helped me with all my questions and needs, I didn't have any problems and I felt he g My sales rep was Keith, he was a great and understanding guy and helped me with all my questions and needs, I didn't have any problems and I felt he got me the best choice for the price I needed!!! Thanks keith More

Had an issue but was sorted out quickly! I had an issue but it was taken care of promptly by the general manager Kurt.I have been a customer with drivetime for 5 years and would recommend th I had an issue but it was taken care of promptly by the general manager Kurt.I have been a customer with drivetime for 5 years and would recommend the company to family and friends , this location especially. More

Experience I had a great experience the people are friendly and very helpful.Thanks Guy's Your Awwwwwwwwwwsome. I would recommend them to all my family and assoc I had a great experience the people are friendly and very helpful.Thanks Guy's Your Awwwwwwwwwwsome. I would recommend them to all my family and associates as well More

DriveTime was worth my time! DriveTime staff were very friendly, patient and honest about their vehicles. The salesman, Alfred, allowed me to take as much time as needed to decide DriveTime staff were very friendly, patient and honest about their vehicles. The salesman, Alfred, allowed me to take as much time as needed to decide on a vehicle. He allowed us to inspect the GMC Acadia all the way down to trying to locate the battery which required us to pull up the floor...lol. Derric was very mild spoken and kind. Offering popcorn and a drink was great due to the amount of time spent at the office. Derric understood my situation and worked with me on financing the GMC. He answered all of my questions regarding the insurance, warranty and loan. Alfred and Derric were very friendly overall. I'm very pleased with my experience and I'm glad I was referred to DriveTime. It was worth my time. More

Amazing!!! Everyone there was friendly and willing to help me find a new car. They explained everything very well. The agent that helped me does an amazing job.I Everyone there was friendly and willing to help me find a new car. They explained everything very well. The agent that helped me does an amazing job.I wouldn't trade my new car for anything it is the perfect fit for me and my family. Thanks (Cassat) drive time for the greatest experience when buying a new car! More

Painless I went in only to look, because a friend had just bought a car from them as well. The staff was very friendly, but honestly I did not think I would be I went in only to look, because a friend had just bought a car from them as well. The staff was very friendly, but honestly I did not think I would be able to afford a new car. He asked me how much down I had....I said "If i can walk out of here paying nothing down, I would walk away with a car"...That is exactly what they got me. I have an awesome car, that was exactly what I wanted and perfect for me!! I love it More

AWESOME!!!! Only needs one word AWESOME!!!!!!!!!!!!!!!!!!!!!!! When your looking for a car this is the place to go. Very friendly staff willing to work with you. Only needs one word AWESOME!!!!!!!!!!!!!!!!!!!!!!! When your looking for a car this is the place to go. Very friendly staff willing to work with you. More

Simply outstanding I have used this dealership before. This has been and will continue to be the only dealership I will use. The service quality is superb. The are very I have used this dealership before. This has been and will continue to be the only dealership I will use. The service quality is superb. The are very attentive to your wants and needs and it's no hassle. The respect your time and make you feel like a cash purchaser. Cust for life here More