DriveTime of East Las Vegas

Terrible This is my third car with DriveTime. Why is it my third? Every car I've have from them was terrible so I traded them in within the 5 days. Now not to This is my third car with DriveTime. Why is it my third? Every car I've have from them was terrible so I traded them in within the 5 days. Now not to mention I am 6 months pregnant so I really need to get around. When I first got the 3rd car Ivan the store mananger promised me all kinds of things that would be fixed through warranty. I called warranty because every time I came outside to go to work my tires were flat. Yes FLAT!! SO the warranty says okay they will approve it even though it's something they usually don't. Okay good so I call the warranty and they say they are waiting for Drive time a customer relations to approve my tires. I call customer relations which is horrible!!! And they say nope we aren't fixing anything literally that's what the man says. Now my tired are only okay if I put fix a flat in them which is not a good thing. Remember I'm pregnant right? So my tired could just fall off at anythime. I don't think its fair and I don't think I should have to replace the tires of I've been TOLD they would be approved because I've had solo many issues. Smh. I have called the Better Business Beraue and a lawyer to handle it because its been that bad. I would never recommend going here ever to anyone. I'm going to let everyone I know not to go there. More

customer service gives you the run around Bought a car from them . Had another person buy a car from them and I received my $200.00 off my next payment within a month. I say hey I'll do it ag Bought a car from them . Had another person buy a car from them and I received my $200.00 off my next payment within a month. I say hey I'll do it agian. I send two more people back to back in August 2015 and in September 2015 I'm supposed to receive another $200.00 for each of them. Here's January and I'm still getting the run around on the Phone I call the Sahara location where I got the car from and none of them know what there doing it call one day and supposedly it was already added witch ticks me off cause I never received an email stating it was added call back the next day and they say it's still being processed. Are they looking at the same computer if so they need to go back to paper cause no one knows how to use a computer anymore More

HAPPY CAMPER I thought there was no way I could be financed for a car. But Drive Time made it possible. Very Happy Camper. I would definitely recommend Drive Time I thought there was no way I could be financed for a car. But Drive Time made it possible. Very Happy Camper. I would definitely recommend Drive Time and return to purchase another vehicle. More

biggest mistake ever This dealership is absolutely terrible and I wouldn't be surprised if these 5 star reviews came directly from the employees themselves seeing as how a This dealership is absolutely terrible and I wouldn't be surprised if these 5 star reviews came directly from the employees themselves seeing as how a salesman ASKED me to give them a good review after my purchase. I was reluctant to even buy a car 2 months ago and I was simply browsing their inventory. I ended up getting pressured into financing a Honda Civic. The night I brought the car home, I went to sleep and woke up for my graveyard shift. When I went to leave for work the car didn't start, so I assumed I had left an interior light on. I didn't have time to jump it so I got a ride to work. The next day, I got a jump, and the car drove fine. During this day I decided it would be best if I kept my old car and returned my Honda. I loved the car but I just wasn't ready for the financial commitment. The next day I get in the car to return it and again the car wouldn't start. I asked a neighbor to give me a jump and once it started, smoke came flying from under the hood making a loud, high pitch noise. I finally got the car back to drive time and got my down payment back. The next day I called to asked if I could go back and get my CDS out of the car and they said it was in the shop. 2 weeks later, still in the shop. 1 month later, still in the shop. Today marks 2 months since my purchase and apparently I will not be able to retrieve my CDS because the car JUST went from the shop to an auction this week. This place is an absolute, money hungry joke. More

Customer Service I was out of state and the employees were most helpful in making sure things were ready when I got there. My only problems were the aftermarket radio I was out of state and the employees were most helpful in making sure things were ready when I got there. My only problems were the aftermarket radio was not properly hooked up (only 1/2) the speakers functioned and the tire treads seemed a little on the low side for me. Other than that a great experience. More

Great Service Drivetime employees were very friendly and courteous. They made my husband and I feel very comfortable. They helped us find the perfect vehicle that s Drivetime employees were very friendly and courteous. They made my husband and I feel very comfortable. They helped us find the perfect vehicle that suited our families need. Thank You drivetime and Ms. Araceli. More

outstanding service This is my 3rd purchase from drive time. 100% satisfied. Joseph Christensen has helped me with 2 of my purchases and provided the best service possibl This is my 3rd purchase from drive time. 100% satisfied. Joseph Christensen has helped me with 2 of my purchases and provided the best service possible. Will definitly reccomend him as the "GO TO GUY" thanks Joseph, DriveTime is fortunate to have you on their team!! More

Amazing Araceli was amazing!! She definitely went above and beyond for me. Kept in contact with me she was very friendly patient and honest!!! Thank you Arace Araceli was amazing!! She definitely went above and beyond for me. Kept in contact with me she was very friendly patient and honest!!! Thank you Araceli!! More

All contacts from the first phone conversation with the switchboard person at the DriveTime dealership, to the face-to-face meetig with our used car sales service person, Lori Jasa, were very pleasant...in switchboard person at the DriveTime dealership, to the face-to-face meetig with our used car sales service person, Lori Jasa, were very pleasant...in that we didn't feel pressured to move quickly to select a car etc. We were however prepared for our visit, by having made a tentative selection of the 2009 Ford Taurus SE we drove home with later that afternoon. It was possible to research the available background infomation on the vehicle by it's vin# and the visual information presented on the internet DriveTime site. All DriveTime contacts were very informatively clear and concise about all aspects of the DriveTime purchase and financing experience we were to proceed through that day...there were no surprises. My wife and I will definitely encourage our contacts needing a vehicle to contact the nearest DriveTime location, or the East Sahara location if they appen to be in Las Vegas...Nevada of cource. Ray & Pat Rieder More