
DriveMax
West Bridgewater, MA
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I did not have a positive experience purchasing a vehicle here. After selling my vehicle because I was told my new vehicle was ready, only when I was going through the purchase paperwork I was informed t here. After selling my vehicle because I was told my new vehicle was ready, only when I was going through the purchase paperwork I was informed that they did not have the title for my new purchase. Against my better judgement I went forward with the sale. I was promised that if the title took too long they would provide a loaner vehicle. In addition the van I purchased needed a few repairs. When I test drove the van 1 day earlier there were no lights on the dash, but they disclosed the issues when I came to pick it up. One week later I cannot get anyone at Autocenter Sales to commit to providing the loaner or completing the repairs. I’ve called several times and just get passed around or hung up on. I’m going to add that I paid cash for the vehicle in full and am 40 weeks pregnant with 3 other children at home. Not that it’s necessarily relevant to my purchase; but more so because I was an easy customer and its especially inconvenient to be without a vehicle and have to deal with this nonsense right now. More
Stay away from this very shady dealership. No customer service at all. Fake email for company president and phone goes straight to VM. Will be filing a complaint with the AG's office. service at all. Fake email for company president and phone goes straight to VM. Will be filing a complaint with the AG's office. More
Like most people going to a used car dealership, I had intentions of coming here to buy a car. As an out of state buyer, I did not want to make multiple trips - I wanted to get everything done in one day intentions of coming here to buy a car. As an out of state buyer, I did not want to make multiple trips - I wanted to get everything done in one day/trip. I asked all relevant and typical questions to make sure I would be good to go. I wanted to make sure I was prepared well in advance as I was going to pay in cash. The sales person, receptionist, or whoever was helping me couldn't answer the simplest questions. They kept saying "I have to wait for my boss to come in to get you an answer". I was planning my trip and purchase around my work day. Here we are 48 hours later, the day I am supposed to look at the car, and I still don't have any answers or responses to my questions... When talking on the phone, the person helping me seemed new. After reading reviews on Yelp and other places, I'm not surprised with my experience. Probably high turnover here. They did me a favor. If you have common sense, don't bother looking here. They only want to waste your time. More
Terrible Used Car Company. Avoid, they sell cars that break down and ignore you when problems arise. I tried MANY times to contact people including the President Alexander with no return calls. Do your break down and ignore you when problems arise. I tried MANY times to contact people including the President Alexander with no return calls. Do yourself a favor go elsewhere. More
I just bought a Nissan Pathfinder from AC Sales, and I have to say the entire team has gone above and beyond in helping us and treating us like family! Our sales consultant was Charlie, who was super kind have to say the entire team has gone above and beyond in helping us and treating us like family! Our sales consultant was Charlie, who was super kind, patient, and generous throughout the entire process. Our daughter and dog absolutely love Charlie! Alex, the Finance Manager also did an incredible job getting us a fair deal and Mo, the Sales Manager, was really awesome with helping me deal with my insurance. Everyone is so friendly, honest, and helpful! I couldn’t be happier my sales experience. Everyone at Autocenter Sales has a heart of gold! More
Overall I had a wonderful experience purchasing my first car here. Reliable, genuine, friendly service from Mo! Highly recommend visiting if you are searching for a car or bike!! car here. Reliable, genuine, friendly service from Mo! Highly recommend visiting if you are searching for a car or bike!! More
5 Star As you can see I gave it 5 stars. This was a very smooth process from beginning to end. I would like to give a high praise to my salesman. Mahmoud Osm As you can see I gave it 5 stars. This was a very smooth process from beginning to end. I would like to give a high praise to my salesman. Mahmoud Osman. Not only was he extremely genuine and a gentleman, but also a true professional. His approach is quite relaxed and there was no pressure from him at all. We knew what worked for us after 5 minutes of seeing the BMW. In no time, we sat with Mo and he helped us with that and got us the deal that worked in our favor and we could not ask for more than that! My husband left AutoCenter Sales with his DREAM car, and left with a huge smile on his face. Thank you Mahmoud! Thanks for your assistance and staying true to your word. Finally, this would not have been possible with out the help of Finance Manager, Alex . Thank you for your patience and professionalism! I will return to AutoCenter Sales and I highly recommend Mahmoud and Alex. Actually, everyone at the dealership was quite friendly and I am sure they all provide excellent customer service. - Sathida and Chantha John Seng More
Excellent service, great deal, friendly helpful people, I would recommend this dealer to anyone. They have a huge selection. I will buy my next car here. would recommend this dealer to anyone. They have a huge selection. I will buy my next car here. More
Mahmoud Osman was great. Answered all my questions and requests. I wanted to look under the car, check the engine and read the car fax report and He was super accommodating and patient. Great experience requests. I wanted to look under the car, check the engine and read the car fax report and He was super accommodating and patient. Great experience Carlos More