DriveMax

You can tell a lot about a business on how they handle things going wrong, I recently assisted my son with buying a 2015 Hyundai Sonata from Autocenter. Teh sales process was low stress and pricing was things going wrong, I recently assisted my son with buying a 2015 Hyundai Sonata from Autocenter. Teh sales process was low stress and pricing was aggressive. Closing the deal was painless with a great financing rate. They even assisted with getting the car registered with the our of state RI DMV. two days after getting he car in our possession, the engine suffered a catastrophic failure. per the dealerships direction, we had the car towed to the dealership whom had it towed to a local Hyundai dealer the very next business day. It turns out there was an internal component failure on the engine and repairs would take months due to backlog. With no prompting from me, Mo the sales manager indicated that the deal would need to be rescinded. Mo prioritized getting the deal rescinded. and funds were promptly returned. Several days later, Mo also assisted with the necessary paperwork to get RI sales tax refunded. The sales and staff at the dealership were friendly and service oriented. They apologized several times about the situation but there was no early indication that the car had a problem. Hyundai supported the claim there some cars had defects in the engine. This is a smaller used car dealership that showed integrity and customer service even when things went wrong. More

Mo was amazing and the transition out of my old vehicle into a new Toyota was so easy. Highly recommend! into a new Toyota was so easy. Highly recommend! More

Highly recommended!!! Found the 2017 Audi Q7 on Cargurus and it was exactly as described. Fairly priced and well presented. Closed the deal quickly with no upselling. Handled registration without hassle. and it was exactly as described. Fairly priced and well presented. Closed the deal quickly with no upselling. Handled registration without hassle. More

I had a very positive experience here at Auto center sales. The buying process was very easy and smooth, it was stress free. Mo the sales manager was very helpful and easy to work with. I got a great d sales. The buying process was very easy and smooth, it was stress free. Mo the sales manager was very helpful and easy to work with. I got a great deal on the car. I’m very happy that I came here to look for a new vehicle. I’d definitely come back for my next car. More

Very responsive, fast, easy and hassle free. I’m very happy with my new Audi. Definitely will be back for my next car. Thanks Mo. happy with my new Audi. Definitely will be back for my next car. Thanks Mo. More

I did not have a positive experience purchasing a vehicle here. After selling my vehicle because I was told my new vehicle was ready, only when I was going through the purchase paperwork I was informed t here. After selling my vehicle because I was told my new vehicle was ready, only when I was going through the purchase paperwork I was informed that they did not have the title for my new purchase. Against my better judgement I went forward with the sale. I was promised that if the title took too long they would provide a loaner vehicle. In addition the van I purchased needed a few repairs. When I test drove the van 1 day earlier there were no lights on the dash, but they disclosed the issues when I came to pick it up. One week later I cannot get anyone at Autocenter Sales to commit to providing the loaner or completing the repairs. I’ve called several times and just get passed around or hung up on. I’m going to add that I paid cash for the vehicle in full and am 40 weeks pregnant with 3 other children at home. Not that it’s necessarily relevant to my purchase; but more so because I was an easy customer and its especially inconvenient to be without a vehicle and have to deal with this nonsense right now. More

Stay away from this very shady dealership. No customer service at all. Fake email for company president and phone goes straight to VM. Will be filing a complaint with the AG's office. service at all. Fake email for company president and phone goes straight to VM. Will be filing a complaint with the AG's office. More

Like most people going to a used car dealership, I had intentions of coming here to buy a car. As an out of state buyer, I did not want to make multiple trips - I wanted to get everything done in one day intentions of coming here to buy a car. As an out of state buyer, I did not want to make multiple trips - I wanted to get everything done in one day/trip. I asked all relevant and typical questions to make sure I would be good to go. I wanted to make sure I was prepared well in advance as I was going to pay in cash. The sales person, receptionist, or whoever was helping me couldn't answer the simplest questions. They kept saying "I have to wait for my boss to come in to get you an answer". I was planning my trip and purchase around my work day. Here we are 48 hours later, the day I am supposed to look at the car, and I still don't have any answers or responses to my questions... When talking on the phone, the person helping me seemed new. After reading reviews on Yelp and other places, I'm not surprised with my experience. Probably high turnover here. They did me a favor. If you have common sense, don't bother looking here. They only want to waste your time. More

Terrible Used Car Company. Avoid, they sell cars that break down and ignore you when problems arise. I tried MANY times to contact people including the President Alexander with no return calls. Do your break down and ignore you when problems arise. I tried MANY times to contact people including the President Alexander with no return calls. Do yourself a favor go elsewhere. More

I just bought a Nissan Pathfinder from AC Sales, and I have to say the entire team has gone above and beyond in helping us and treating us like family! Our sales consultant was Charlie, who was super kind have to say the entire team has gone above and beyond in helping us and treating us like family! Our sales consultant was Charlie, who was super kind, patient, and generous throughout the entire process. Our daughter and dog absolutely love Charlie! Alex, the Finance Manager also did an incredible job getting us a fair deal and Mo, the Sales Manager, was really awesome with helping me deal with my insurance. Everyone is so friendly, honest, and helpful! I couldn’t be happier my sales experience. Everyone at Autocenter Sales has a heart of gold! More