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Phoenix, AZ
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I cant wait to refer all my friends to go see Paul :) He I cant wait to refer all my friends to go see Paul :) He was so kind and considerate and handled all of my needs to fit my budget. I would recommend I cant wait to refer all my friends to go see Paul :) He was so kind and considerate and handled all of my needs to fit my budget. I would recommend him to anyone!!! More
Jessica was very professional, she madethe transition very smooth, I appreciate the way she explained everything to me. I will recommend anyone to her. She also provided a ride for me to the dealersh very smooth, I appreciate the way she explained everything to me. I will recommend anyone to her. She also provided a ride for me to the dealership, I was on my lunch break that was very impressive. Jessica demonstrated character and professionalism More
Thank you for a great buying experience at Express Auto Spot today! No pressure bologna. I received a good price for my trade and paid a fair price for the car I drove home today. The dealership was cle Spot today! No pressure bologna. I received a good price for my trade and paid a fair price for the car I drove home today. The dealership was clean, professional, and most of all HONEST. The process took approximately 1 hour. The paperwork was quick, and I watched the Cardinals game, while they even ran my newly purchased car through a car wash. I didn't even have to ask for a warranty. They threw it in at no cost to me, a 12,000 mile, 1 year warranty for the engine and transmission with only a $100 deductible. Brian and Jessica were easy to deal with. Not your typical dealership at all. In short, these folks are down to earth people, straight shooters, and very reasonable. A dealership that gets it. Win - win scenario. No doubt, I will deal with Express Auto Spot again! Ken in Glendale, AZ More
Awesome, got done in abt 2 hrs, not pushy, straught forward and flexible. We actually negotiated, lol. Git the car I wanted for the price I wanted. forward and flexible. We actually negotiated, lol. Git the car I wanted for the price I wanted. More
Great customer service, recommend this place to everyone. They work well with your income and payments. Easy qualifications and payments, also a great selection of cars to choose from They work well with your income and payments. Easy qualifications and payments, also a great selection of cars to choose from More
Service was great Jessica was really helpful everyone was friendly had a good experience I would recommend people friends and family here and they have good popcorn friendly had a good experience I would recommend people friends and family here and they have good popcorn More
Jessica was very helpful, she explained all my options thoroughly and was very understanding of my situation. She took her time to ensure that I knew exactly what I was agreeing to. thoroughly and was very understanding of my situation. She took her time to ensure that I knew exactly what I was agreeing to. More
Jessica from the first meeting was very hospitable and knowledge. I expressed what I did not want and she never pushed me into anything. She let me know that they were not that kind of dealership and i knowledge. I expressed what I did not want and she never pushed me into anything. She let me know that they were not that kind of dealership and if saw anything that interested me she would be inside to help. I felt at ease making that sort of decision. I looked around and left while all the time not feeling pressured. I knew the moment I started to walk on any lot I was in the market for a car. My situation was grim so working with anyone was a nervous adventure. I spoke the next week with Jessica, we played phone tag but every time I had a question she gave me the information I needed the way I wanted it given to me. I had my brothers car one Sunday afternoon so I drove by the dealership and was met by Jessica. She knew my name and welcomed me back. Again, her customer service was outstanding. Throughout the following week I felt if was okay to start narrowing down what I needed and because of the professionalism of Jessica I was going to double what I was putting down and see if Jessica could work it out. Last Friday I stopped by the dealership to speak with Jessica. From that point on I felt her honesty as she lead me down the road to a car. She was very patient with me, showing me all the cars that just had a reduction. Talking me through mile on the car and asking me where did I need to stay within a payment program. She asked me if I was ready to run some number or did I want to think about it. I felt it was time to make that commitment and Jessica walked me through one step at a time. There was a lot of information but understood each step of the process. Jessica is a professional who work to make sure I was ready. I never felt any pressure. She was helpful and hospitable with the knowledge to make things happen. She put together better than what we had spoken about and never went back on her word. The last thing when making a purchase of any kind is having a pushy sales person clouding your mind. I was comfortable know I was in great hands which left me 100% satisfied. Thanks to Jessica and the entire Express Auto Spot I have recommended several people already because of Jessica being just who she is. She is like a friend helping her friend out. Thank you, Kelvin W. Reece More
I had visited about 6 dealerships that day and they all gave me the run around. Asking for more and more money down just to push me into a car I didnt like. I got a call from jessica to come down to expres gave me the run around. Asking for more and more money down just to push me into a car I didnt like. I got a call from jessica to come down to express auto spot right when I was ready to give up. She promised not to waste my time if I came in. She waited for me and stayed late just to help me. She learned about my individual situation and showed me cars that she thought I might like that wouldnt put me over my spending cap. She didnt waste my time! I fell in love with a car there. and eventhough it wasnt band new it had low miles and was VERY well taken care of. Jessica was friendly and honest. More