Drive N-Motion Thornton
Thornton, CO
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Just amazing!! Thanks to Claudia I probably wouldn’t be able to get my car today. With the situation that I’m going through she was able to help me out and get me th Thanks to Claudia I probably wouldn’t be able to get my car today. With the situation that I’m going through she was able to help me out and get me the car that I need for myself and my daughter. She’s great and understanding and I would recommend her to anyone who is looking for good customer service and an overall genuine person. More
Great service! I want to thank everyone at Drive N-Motion for ensuring me this beautiful Sierra. Also for the great service provided by everyone here. Thanks guys! I want to thank everyone at Drive N-Motion for ensuring me this beautiful Sierra. Also for the great service provided by everyone here. Thanks guys! More
Go Somewhere Else Bought a car there, day later the electrical locking system stopped working. I bought a warranty for the car so I figured let me call the dealership. Bought a car there, day later the electrical locking system stopped working. I bought a warranty for the car so I figured let me call the dealership. They told me my warranty didn’t cover it and that they would “discount” all repair costs. Except there prices are over priced as is. They should fix it for free. Already have to pay out of pocket for repairs because this dealership lies and sells cars that have issues. More
Awesome Service I’m extremely happy with the vehicle and deal I got on my new MKZ! I am a repeat customer and will continue to be. Dave was awesome. He listened to wh I’m extremely happy with the vehicle and deal I got on my new MKZ! I am a repeat customer and will continue to be. Dave was awesome. He listened to what I was looking for and delivered. You’ll get excellent service. 👍🏻👍🏻 More
Great Car Buying Experience Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a grea Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a great one. I will definitely recommend him to friends and family and would love to buy another car from him the next time I'm looking for one. More
UPDATE (to my review submitted on 11/16/2018): UPDATE: I finally got a call back - spoke with David Seulean (who was our finance manager at Drive N-Motion). Since he seemed willing to listen as UPDATE: I finally got a call back - spoke with David Seulean (who was our finance manager at Drive N-Motion). Since he seemed willing to listen as to how they could help, I proposed Drive N-Motion help us cover the insurance we are paying on our UNUSED truck as well as help us with any unforeseen frame-related rebuild expenses that Toyota's extended warranty won't cover. This seemed like a fair deal to me. As Colorado State Law mandates, we are required to pay insurance on a financed vehicle (which ours is) regardless if it is being used or not. The straight forward answer I got from David is that "Drive N-Motion never has and never will pay for someone’s insurance". He continued to tell me that they are not shady and he stands behind his mechanics 100%. This comment that he stands behind his mechanics 100% really rubbed me the wrong way as Toyota was able to spot the frame defect almost immediately. I will give David the benefit of the doubt that he honestly trusts and stands behind his mechanics. I believe that he thinks they do good work. However, I found it extremely troubling that he wasn't even able to entertain the possibility that his mechanics overlooked the frame issue before okaying it for sale on the lot. Humans make mistakes...we are human...but David wouldn't have any of it. Bottom line, David heavy-handedly shrugged off all my suggestions for settling this matter and provided no thoughts or suggestions of his own as to how the dealership could make this right. The call was clearly not about making this right. It was for him to grandstand that his mechanics are the best, that they do not mistakes, and to pat me on the head and wish me well with my defective truck. Trust me, I am not a scorned woman. I am simply and rationally coming at this with facts and data hoping that Drive N-Motion will step up and take responsibility for their mistakes, just like Toyota has with respect to the frame issue. The bottom line here is that this dealership has no moral high ground as I see it. They are untrustworthy. If anybody has any doubts or questions about buying from Drive N-Motion, feel free to direct message me and I will provide you with more details about my experience. If one good thing comes out of this, it is preventing another Colorado resident from getting burned by Drive N-Motion. There are a lot of Used-Car Dealerships out there. Do your homework and take customer complaints like mine very seriously. Again, anyone is welcome to direct message me if they have concerns or questions about doing business with Drive N-Motion. More
Such an amazing place! Wanted to tha k Claudia for all that she did to help me get into a car asap. I really apreciate all that she did and even went the extra mile to help Wanted to tha k Claudia for all that she did to help me get into a car asap. I really apreciate all that she did and even went the extra mile to help a first time car buyer like myself out. My only down fall i have is that i waited a little bit to do paper work but that was all on me mostly. I REALLY RECOMMEND THIS PLACE More
First time car buyer We came in not knowing what to expect., My daughter and I were so excited when they actually had the car she has been looking for!!! Kelly knew all ab We came in not knowing what to expect., My daughter and I were so excited when they actually had the car she has been looking for!!! Kelly knew all about the make and model, which made it a fun and enjoyable experience!!! Claudia and staff were friendly and helpful. Great experience!! Just the way it should be. More
Awesome. Inventory and fast service! Kelly worked hard to give me the best car inside my budget,better price and lower interest rate.I highly recommend this place and his service. Kelly worked hard to give me the best car inside my budget,better price and lower interest rate.I highly recommend this place and his service. More
Absokutely amazing!!!!! These guys are AMAZING! From top to bottom! The owner even helped get me into a car the same day. Very thorough in all explanations of everything from These guys are AMAZING! From top to bottom! The owner even helped get me into a car the same day. Very thorough in all explanations of everything from the buying process, to warranty information, to everything after I walk out. Eddie and Dave worked in tandem to make sure that everything was perfect for me, and the owner Brian came and shook my hand and thanked me for doing business. I was actually referred to drive n motion by Brian while I was cutting his hair (I'm a hairstylist) and I am so so so happy that I followed his advice! They are all around just amazing, honest, hard-working people! Thank you guys so much!!! More