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Drive N-Motion Thornton

Thornton, CO

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167 Reviews

8521 Washington Street

Thornton, CO

80229

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Showing 167 reviews

November 10, 2017

Amazing service!! Taylor made buying a car so so simple. i never felt pressured or nervous when she walked me through the process. We saw cars we wanted, she stayed in More

by Danielle10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Goodhue
November 07, 2017

Great people, great business We had a very good experience at Drive N-Motion. They were easy to work with and very friendly. Josiah was knowledgeable and made our transaction easy More

by Berthoud 004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josiah Carter
October 28, 2017

Great service I had the opportunity this week to buy a Chevrolet truck from Drive N-Motion, I have needed a truck for quite a while, but my credit isn't good and I More

by Zr0331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Goodhue, Tyler McCluskey
October 28, 2017

Great customer service David was awesome!! Answered all of our questions, and then some. He went to great lengths to make sure we got our son in a good running, reliable car More

by KimberlyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seulean
October 27, 2017

Worst experience I have ever had to deal with. One of the worst places and experiences I have ever been through. Do not buy a vehicle from this dealership. They sold me a lemon for a truck and took More

by Kirkw12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Neeley, Josiah Carter
Nov 09, 2017 -

Drive N-Motion Thornton responded

Kirk, I am so sorry to hear you had a bad experience with Drive N-Motion. We always strive to ensure our customers are happy with their overall experience with our staff and vehicle when they leave the dealership. Unfortunately your Ford F150 presented issues that our team could not fully repair, and after your warranty funds were exhausted we even paid an additional $2,000 of our own money to help make sure the vehicle was repaired correctly. Sometimes a vehicle just doesn't seem to cooperate with the repairs that were made, and we both decided that it would be in your best interest to trade you into the Nissan Titan. We were able to successfully pay off your Ford F150 and find a new lender who would allow us to get you a great deal on your Nissan Titan (both vehicles were sold under full retail value which means we were able to pass along some major savings to you). This vehicle ran great when you left the dealership and we have no control over what happens to the vehicles after our customers take them off the front line. However, when something happens that is out of our control, we always make an extended effort to schedule a service appointment as quickly as possible and discount the repairs as much as we can. In this situation, we were able to repair the issue at a minimal cost to you compared to what other repair facilities would have charged, and you are now driving safely on the road. We value our relationships with all of our customers, thank you for sharing your ideas and opinions on how we can improve. I wish you the best of luck with your future endeavors. Sincerely, Brian Neeley-President.

Nov 27, 2017 -

Drive N-Motion Thornton responded

Kirk, I am so sorry to hear you had a bad experience with Drive N-Motion. We always strive to ensure our customers are happy with their overall experience with our staff and vehicle when they leave the dealership. Unfortunately your Ford F150 presented issues that our team could not fully repair, and after your warranty funds were exhausted we even paid an additional $2,000 of our own money to help make sure the vehicle was repaired correctly. Sometimes a vehicle just doesn't seem to cooperate with the repairs that were made, and we both decided that it would be in your best interest to trade you into the Nissan Titan. We were able to successfully pay off your Ford F150 and find a new lender who would allow us to get you a great deal on your Nissan Titan (both vehicles were sold under full retail value which means we were able to pass along some major savings to you). This vehicle ran great when you left the dealership and we have no control over what happens to the vehicles after our customers take them off the front line. However, when something happens that is out of our control, we always make an extended effort to schedule a service appointment as quickly as possible and discount the repairs as much as we can. In this situation, we were able to repair the issue at a minimal cost to you compared to what other repair facilities would have charged, and you are now driving safely on the road. We value our relationships with all of our customers, thank you for sharing your ideas and opinions on how we can improve. I wish you the best of luck with your future endeavors. Sincerely, Brian Neeley-President.

October 26, 2017

It was just amazing felt like a great community thank you They make you feel so welcomed it’s was such an amazing service thank you guys so much for getting my first car it’s such a.m. amazingly place I don’t More

by Karina0220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Goodhue
October 26, 2017

Relieved After my truck was stolen, wrecked, and totaled I was in need of a new one. Drive n motion was the first dealer I went to. Everyone was very nice and More

by 1fordbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seulean, Josiah Carter
October 25, 2017

Honest and helpful This dealership isn't just trying to make money off from you they want you happy with your purchase! We have bought many vehicles previously and the e More

by cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seulean, Josiah Carter
October 25, 2017

Really nice people This place got me hooked up with a nice Nissan Altima. They are great people to work with and will try to give you the best experience possible. Davi More

by Jose Bermudez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seulean
October 24, 2017

Best used car dealership experience Dave was awesome , got a great deal on a beautiful truck. They were prompt with service. They offer great financing. Overall it was great experience More

by Derekwhitley76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seulean
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