Drive Direct

Richard Briggs our sales associate was so on top of getting us the deal we needed and diligent on staying in contact with us every step of the way. He made our car buying experience comfortable and tho getting us the deal we needed and diligent on staying in contact with us every step of the way. He made our car buying experience comfortable and thoughtful through out. I would highly recommend Richard and Drive Direct for service, quality, and assistance finding a great deal for your budget. More

If I could rate them a negative I would. We purchased a car from them at the end of July. They gave us an inspection report and noted the brakes were at 5 mm. We went to pickup the car after We purchased a car from them at the end of July. They gave us an inspection report and noted the brakes were at 5 mm. We went to pickup the car after it was detailed and the car would not start. They jumped it and we took it home. They said they would cover any battery issues moving forward. In October a light came on stating brake system failure. We were originally told that the brakes needed replaced. We called our sales guy and the next thing we knew the brake system failure was caused by the battery needing replaced? They covered the battery and we were told everything was fixed. Two weeks later the same light came on. We took it to the Mazda dealer this time since we were getting so many weird mixed messages at Toyota Direct (who is Drive Direct's repair place). We were told that our brakes were at 3mm and needed replaced. We touched base with Drive Direct asking how this was possible since the brakes should have lasted 20,000-30,000 miles being at 5mm. We literally only put 2000 miles on it. We reached out to the manager Ryan Belcher and were told they weren't responsible and they already gave us a free battery. They should have fixed a lot more than they did and the information from their "inspection" does not match up to what the dealer discovered. DO NOT TRUST THE INSPECTION REPORT! GET IT CHECKED OUT BEFORE YOU BUY! I will never purchase from them again and will not recommend them since we received such horrendous customer service and were lied to. More

Really huge selection of vehicles to choose from and a great overall shopping experience there great overall shopping experience there More

Extremely helpful and honest sales representatives. No xx and tells you everything you need to know about the cars good and bad. No xx and tells you everything you need to know about the cars good and bad. More

I bought a car at Drive Direct. JD Dallas was a big help finding what I really needed for my lifestyle and he found the perfect car! I am so happy with my purchase and my experience JD Dallas was a big help finding what I really needed for my lifestyle and he found the perfect car! I am so happy with my purchase and my experience there was enjoyable! More

Bought the car. Check engine light came on took it back 4 times. Then they sent me to Toyota Direct $98. Later it's still on. Even though I have a warranty. They sai Check engine light came on took it back 4 times. Then they sent me to Toyota Direct $98. Later it's still on. Even though I have a warranty. They said it wasn't covered under my warranty and I needed to take it to a Ford dealership.I've had the same problem since I bought it. Called the salesman to ask why I was charged having a full warranty. He said he would check into it and call us back. We're still waiting to hear from him. The sad part is I've recommended them to several people and even took my son there and he bought a vehicle. More

I have not but good things to say about Drive Direct. I have purchased two vehicles from there and they are amazing. My sales rep. was Pattie Street both times and she helped me so much! I would recommen I have purchased two vehicles from there and they are amazing. My sales rep. was Pattie Street both times and she helped me so much! I would recommend her for your next purchase. She’s awesome!!! More

Patti Street was absolutely wonderful to work with. I brought my sister less than 24 hours later to buy another with Patti! Doug was also amazing to work with! Great people and a great dealer. I brought my sister less than 24 hours later to buy another with Patti! Doug was also amazing to work with! Great people and a great dealer. More

Had a great experience buying from them! They were extremely kind, and actively strived to find me a vehicle that suited my needs. They were extremely kind, and actively strived to find me a vehicle that suited my needs. More

They only sell the best of the best/ also very quick and easy/ cheap prices/ very friendly/ would definitely buy another car from them if I had more money😂 easy/ cheap prices/ very friendly/ would definitely buy another car from them if I had more money😂 More