Drive Direct

🔴 Very bad experience — I do NOT recommend this dealership or the salesman Tom Davis I purchased a vehicle from this dealership directly through Tom Davis, and I expected at least a professional dealership or the salesman Tom Davis I purchased a vehicle from this dealership directly through Tom Davis, and I expected at least a professional and respectful treatment after closing the deal. Unfortunately, my most recent visit was extremely disappointing. During a **conversation about an agreement we had made—where he promised to replace the tires on the vehicle if I bought the car through him, which he ultimately failed to do—**Tom Davis reacted in a completely inappropriate way. He got upset and, without any justification, grabbed my phone and slammed it against the desk. This kind of behavior is absolutely unacceptable, especially from someone who represents a dealership and deals with customers. It’s clear that once the sale is done, they no longer care about honoring their word or treating you with respect. ⚠️ If you're looking to buy a car and value honesty, professionalism, and respectful customer service, I strongly recommend avoiding this place—and especially Tom Davis. There are plenty of other dealerships out there that do keep their word and treat people the right way. More

They had the car I was looking for. The salesman was FANTASTIC. When it came time to seal the deal, I presented an approval letter from my local credit union, promising them full paymen The salesman was FANTASTIC. When it came time to seal the deal, I presented an approval letter from my local credit union, promising them full payment upon completion of a sales agreement and title. They insisted on me completing a credit app. I didn't need any credit, I don't need your credit, I have a letter assisting "xxx FCU always pays on these approval letters". I'm guessing they are trying to make money on the financing side or selling your/my information, I don't exactly know what their scam is. I only know I'm dissatisfied with the way their company does business and think people need to understand what they are doing. Imagine going shopping at the store, presenting your credit card and being told to fill out a credit application. No thank you. I'm very disappointed with them. Buyer beware More

Searched for quite some time for a specific vehicle. Found what I was looking for at Drive Direct. Chatted with salesman Nick. He sent me a walk around video. Vehicle was priced on cars.com for 41,99 Found what I was looking for at Drive Direct. Chatted with salesman Nick. He sent me a walk around video. Vehicle was priced on cars.com for 41,995. Sticker in window reflected the same price. I changed my schedule around to get to Columbus to pick up this vehicle the next day since they would not hold the truck even with a deposit. I was proactive in taking care of the online credit app the night before. I was told the salesman would hold onto the key and would let me know if anyone was coming to look at the vehicle before I could get there. Half the day went by, and I figured I better check in since I had not heard anything and because I had made transportation arrangements immediately after getting off work today. The salesman informed me that he did not do anything with my credit app because they raised the price by 3,000.00. No call, nothing. Not sure that anyone wants to do business with a disingenuous company like Direct Drive. Give your business to a company that truly values their customers and would never do such a thing. Shame on you Direct Drive. More

Very good dealer. Very nice and caring. He loves his job and a nice person. Very nice and caring. He loves his job and a nice person. More

Dealership had a great selection. Mike provided excellent sales support and seemed more focused on getting me into something that would work for me, than pressuring a sale. Justin d Mike provided excellent sales support and seemed more focused on getting me into something that would work for me, than pressuring a sale. Justin did a great job of getting me the financing terms I needed. An all around pleasant car buying experience. More

Listen to my concerns and was able to produce what I needed. Mike was very helpful in finding me the right car needed. Mike was very helpful in finding me the right car More

Great place , Eman Qadir helped me pick my new Highlander , he made sure all my needs were met and gave me good price , very friendly would highly recommend him :) , he made sure all my needs were met and gave me good price , very friendly would highly recommend him :) More

Dakota was great. If I buy another car I would definitely ask for him. Good guy. If I buy another car I would definitely ask for him. Good guy. More

Eman Qadir helped me ,bought a Highlander 2013 from him, highly recommend this place and Eman. Thank you highly recommend this place and Eman. Thank you More

I had a fantastic experience with Dakota. He was knowledgeable, patient, and attentive, making the entire process smooth and enjoyable. Highly recommended! He was knowledgeable, patient, and attentive, making the entire process smooth and enjoyable. Highly recommended! More