Dreyer & Reinbold INFINITI

They caused damage to my car STAY AWAY FROM THIS DEALERSHIP THEY WILL PUT DENTS AND GASHES IN YOUR CAR AND NOT TAKE RESPONSIBILITY!! When you have them work on your car, it comes STAY AWAY FROM THIS DEALERSHIP THEY WILL PUT DENTS AND GASHES IN YOUR CAR AND NOT TAKE RESPONSIBILITY!! When you have them work on your car, it comes back to you damaged and they refuse to refund my money. Twice I took my beloved Beetle to them and both times it came back with damage on it. The first time I had repair work on the door handle. When I got the car back, it had a gouge in the handle. I thought they were gonna take care of it so I took it back a week later to have a wind up key (aftermarket part that goes on the trunk lid) installed and it came back with a dent in the trunk lid. I called VW customer care for help and Dreyer and Reinbold refuse to even acknowledge the damage they did. VW is disgusted with them. They think I should take my car back to them and let them "fix" it. That is a joke. I have only been to this dealership twice in my life and both times my car has come back with damage. Why in the world would I allow them to touch my car again? I told them to refund my money and we would call it a day. They refused. I filed a dispute with my Mastercard under my buyer protection to get a refund.I shouldn't have to do that. Please feel free to private message me for further details and pictures of the damage these people did to my car. In the mean time....STAY FAR AWAY FROM THESE UNSCRUPULOUS, LYING CROOKS. THEY WILL CAUSE DAMAGE TO YOUR VEHICLE!!! More

Very Satisfied Dreyer Reinbold Infiniti did a good job at making me feel that I got a good price on a used vehicle. The salesperson (Sajid) was friendly and accommod Dreyer Reinbold Infiniti did a good job at making me feel that I got a good price on a used vehicle. The salesperson (Sajid) was friendly and accommodating. I made a reasonable purchase offer, and he accepted it graciously. He did not haggle with me. When a mechanical problem arose after the purchase, he arranged to have it fixed without hesitation. Very satisfied. More

My wife and I stopped there today because she was interested in buying a Subaru. We were out on the lot for 15 minutes, and no one came out. So we went inside and were looking around for 30+ minutes interested in buying a Subaru. We were out on the lot for 15 minutes, and no one came out. So we went inside and were looking around for 30+ minutes and not a single person in the showroom even acknowledged our existence. Worst dealership experience ever. More

I was charged $70 for a standard oil change. I have used dealerships in 6 different states and 8 different cities and was charged only $45 for a standard oil change. Price gouging. dealerships in 6 different states and 8 different cities and was charged only $45 for a standard oil change. Price gouging. More

AJ was very helpful with our purchase earlier this summer & working with us again on a potential second purchase. We appreciate his time & kindness towards us (always). He's an honest and up-front person wh & working with us again on a potential second purchase. We appreciate his time & kindness towards us (always). He's an honest and up-front person who genuinely cares about potential customers and is knowledgeable of the brand. Andy went out of his way to help us with the potential purchase of the New Beetle & the uncertainty of buying the new model. A great pair!! More

Two reasons why I prefer to do business at Dreyer Two reasons why I prefer to do business at Dreyer Reinbold, Inc. - Indianapolis: 1.) The vehicles are quality 2.) The employee, Mark Elwert, eBay Two reasons why I prefer to do business at Dreyer Reinbold, Inc. - Indianapolis: 1.) The vehicles are quality 2.) The employee, Mark Elwert, eBay Manager and Car Sales, is trustworthy, hardworking, professional, and a great communicator. More

This dealership was great to work with. I was treated with the upmost respect from the minute I walked in. The salesmen were not your typical pushy unprofessional salesmen you typically find at most deal with the upmost respect from the minute I walked in. The salesmen were not your typical pushy unprofessional salesmen you typically find at most dealerships. I will definitely do business here again. More

mark elwert is absolutely wonderful to work with! always patient and willing to go above and beyond to help. we purchased our car with his help and sent our daughter to him because of our experience with h patient and willing to go above and beyond to help. we purchased our car with his help and sent our daughter to him because of our experience with him. she also purchased a car from him! these days good customer service is hard to find. but not as far is mark is concerned!! thank you mark for making our experience a good one :) More

I recently purchased a new Infiniti G37 x from Dreyer and Reinbold. Mark Elwert, the employee I worked with was extremely helpful and almost intuitive about my questions and concerns. He was very prompt in r Reinbold. Mark Elwert, the employee I worked with was extremely helpful and almost intuitive about my questions and concerns. He was very prompt in replying to my numerous emails. His overall demeanor and friendliness was refreshing. More

I had to go into the dealership, after looking at cars in their lot for over 15 min, to look for a sales person. Turns out one was standing in the foyer watching us. When I asked about buying a car, he said their lot for over 15 min, to look for a sales person. Turns out one was standing in the foyer watching us. When I asked about buying a car, he said he was waiting on an appointment to arrive and could not help me -- did not offer to find someone who could either. I found another sales person who I persuaded to discuss the cars with me. I asked to test drive the car I was interested in, then was told that they do not let customers take out cars unless the salesperson rides along. I prefer to test drive with out a sales person, because I want to hear the car (road noise, transmission, etc.), not listen to a sales man chatter. The sales manager said that the dealerships insurance company would not let them send out cars on test drives without a salesperson in the vehicle -- might be true, but sounds like a load of bull. No other dealer I have been to has this restriction. This dealership is not helpful or friendly, makes me wonder how they ever sell any cars? Just know before you go there; that they are not eager to sale or answer questions. I hope they don't go bankrupt, but it would not surprise me if they did. More