Dreyer & Reinbold BMW and MINI

HESITATES AND BOGGS ON ACCLERATION 2013 MINI HT THE CAR BOGGS DOWN ON TAKE OFF HAS SINCE IT WAS PURCHASED, THEY SAY EVERY THING IN SPECS. BUT THE ONLY FIX IS TO DRIVE IT IN SPORT MODE . THE SPORT THE CAR BOGGS DOWN ON TAKE OFF HAS SINCE IT WAS PURCHASED, THEY SAY EVERY THING IN SPECS. BUT THE ONLY FIX IS TO DRIVE IT IN SPORT MODE . THE SPORT MODE IS AN OPTION NOT A FIX. THEY HAVE HAD IT SINCE LAST THURSDAY MAY 15,2014 AND THE ONLY SO CALLED FIX IS DRIVE IT IN SPORT MODE THEY WILL RETURN IT TOMORROW MAY 20TH, 2014, SO I DON'T BELEIVE THEY KNOW HOW TO FIX ANY PROBLEM, OH THE SAID I NEEDED NEW WIPER BLADES CAR HAS JUST OVER 4000 MILES. I GESS THAT'S A FIX. More

Jerry Lee - Internet Sales - Great to work with!!! I contacted Jerry via the internet for a Mini Cooper Dreyer & Reinbold had listed. From the very beginning Jerry was willing to answer any and all q I contacted Jerry via the internet for a Mini Cooper Dreyer & Reinbold had listed. From the very beginning Jerry was willing to answer any and all questions about the car, mini's in general and D&R. His knowledge and fellow love for the Mini Cooper really impressed me. Once my Wife and I finally met Jerry in person the conversation and discussion was more like two enthusiasts talking about their common car interest then it was a salesman and a buyer working a car deal. He knows his stuff, and his professionalism, openness, and Low pressure, combined with great information, drew us to want to do business with D&R, and once we made the decision to purchase Jerry coordinated everything and focused on our interests, items we would need as a future owner of a Mini, and introduction to a cool car culture that is as attractive as the car itself. Other staff we worked with were awesome too, including Ed Knight who went out of his way to help us get the best financing out of the options we had available. I highly recommend Jerry and the staff at Dreyer & Reinbold MINI. I imagine this will be just the 1st of my purchases working with them. More

Jerry was awesome. A completely pressure-free experience. Jerry was awesome. An absolutely pressure-free experience. We test drove two different MINI's to see the difference in handling. He was very knowle Jerry was awesome. An absolutely pressure-free experience. We test drove two different MINI's to see the difference in handling. He was very knowledgeable and always had a ready answer for whatever questions we had. He patiently wandered the lot with me while I decided on color (love my Cosmic Blue Countryman w/white stripes!). Every single employee we spoke to/dealt with clearly loves their job and were so pleasant and easy to work with. An absolute dream car buying experience. Will definitely recommend Jerry and Dreyer & Reinbold MINI! More

Best Buying Experience For the last 4 months I have spent countless hours on the Internet trying to find a certified preowned Mustang GT. Finally a 2004 Bright yellow Musta For the last 4 months I have spent countless hours on the Internet trying to find a certified preowned Mustang GT. Finally a 2004 Bright yellow Mustang GT pops up for the right price along with a clean Carfax. I made one phone call and Jerry Lee answered. Long story short... One hour drive later I was behind the wheel on my test drive. Made an offer and it was accepted. I literally spent about 20 minutes total in the dealership with Jerry. This was the most enjoyable car buying experience ever. Thanks Jerry. More

UPDATE: 3-19-14 In fairness to Dreyer & Reinbold, specifically their service department, I wanted to update my review. After speaking with a MINI customer care expert at their 1-800 number, I receive specifically their service department, I wanted to update my review. After speaking with a MINI customer care expert at their 1-800 number, I received a call from Thomas the service manager at D&R asking for another chance to try and repair the transmission issue with my MINI. They initially replaced a part of the transmission, then test drove the car only to find it still had the issue. They have now replaced the entire transmission and are keeping it to test drive and make sure it is running correctly. I am due to get Sadie back on Friday and I hope, hope, hope, she purrs like a kitten. My thanks go out to Thomas and his team for addressing this issue! More

I spent the better part of the day yesterday at D&R test driving late model Certified Pre-Owned 3 series sedans and coupes. When I first walked into the building, it was very busy so I wasn't greeted. test driving late model Certified Pre-Owned 3 series sedans and coupes. When I first walked into the building, it was very busy so I wasn't greeted. I walked straight back to an office where several employees were gathered, stuck my head in and asked if there was a sales person available. Tony Perry was first to speak up and I am really glad he did because he was wonderful to work with! Unlike some of my prior encounters with D&R reps, Tony was down-to-earth, polite and genuinely concerned with helping me find the "right" car for me. I didn't know exactly what I wanted but provided Tony with some must-haves. He was very patient. In fact, he kept bringing different options to show me; pulling the cars up to the door all warmed up and ready to test drive. He provided honest/candid input when I asked questions and worked with me to stay within my budget. Towards the end of the evening, I had finally selected my car and completed financing. It was late and most people were gone but Tony stayed with me, sitting in my new car patiently explaining the operation of all of the many features. Tony demonstrated three key characteristics of excellent customer service: he listened, he was respectful and he was honest. I believe it is these things that helped me find the right car at a fair price. I should also note that Ed Knight, the finance guy I worked with, was also very kind and helpful. He was able to get me a great rate and made the finance process quick and easy. More

My wife, JoAnne, has wanted a little red Mini Cooper with white stripes for a couple of years. We dropped by the Dreyer & Reinbold dealership and test drove a new 6 spd. manual ice blue hard top and a used a white stripes for a couple of years. We dropped by the Dreyer & Reinbold dealership and test drove a new 6 spd. manual ice blue hard top and a used automatic red hard top with a sunroof. My wife and I are not particularly interested in the newest features and wanted to keep the cost affordable. The used red mini had more features than we wanted and was more expensive than the new ice blue mini. JoAnne and I both wanted a red hardtop with an automatic transmission, white top, white mirrors, white stripes - and just the basic standard features. Jerry found us one in France that was to be shipped to a dealership in Pittsburgh. He was able to have it re-directed to Dreyer & Reinbold and we got exactly the car we wanted at the price we wanted with the terms we wanted (.9% financing). And he was able to have the vehicle delivered to us in time for us to celebrate our 25th wedding anniversary by driving the mini to Gatlinburg where we honeymooned 25 years ago. The Blue Ridge Parkway drive from Gatlinburg to Asheville is a fun experience in our new Mini!!! More

Jerry Lee was incredible to deal with. He made the buying process absolutely stress-free! We never felt a bit of pressure from Jerry or anyone on staff. It seemed they were genuinely happy to have u buying process absolutely stress-free! We never felt a bit of pressure from Jerry or anyone on staff. It seemed they were genuinely happy to have us become a part of the Mini family, and that they were all people who liked their jobs and being part of that company, which really goes a long way for me in terms of trust and reliability for a big purchase like this. We were also trading in a car, and we felt very fairly-treated in that process as well. From the moment we first walked in the door we felt welcomed and valued by every employee. I highly recommend Jerry Lee and Dreyer & Reinbold Mini to anyone looking into purchasing a new or used car. More

Jerry was very patient and kind with us. We are not from Indy and we were a little timid about taking a test drive, but Jerry rode in the back seat taking us on the interstate, 4 lane roads, and 2 lane road Indy and we were a little timid about taking a test drive, but Jerry rode in the back seat taking us on the interstate, 4 lane roads, and 2 lane roads, so we could feel the performance of the MINI. When we got back to the dealership he worked with Bill and Chris to figure up the payment plan 3 different ways. He isn't PUSHY SALESMAN! We told him we would have to look at our finances and come back to him another day. We called him late in the afternoon on Friday and Jerry said he would meet us Saturday morning at 9am. It was very effortless on our part and turned a curiosity visit into a wonderful buying experience. We love the car, but most of all we love the staff. On Saturday we were introduced to just about everyone. Now we are looking forward to our 1st free car wash and a chance for my husband to purchase a MINI ball cap. Thank you, thank you, thank you. We are telling all our friends and neighbors. More

Best car experience EVER! I never thought buying a car could be so easy,fast and fun. Jerry Lee was so helpful and there was absolutely no pressure. He took the time to listen to what I wanted and helped could be so easy,fast and fun. Jerry Lee was so helpful and there was absolutely no pressure. He took the time to listen to what I wanted and helped me find my new car. I am in LOVE! I am a lifetime fan of the whole Dreyer & Reinbold family and customer for life. More