Dreyer & Reinbold BMW and MINI

Excellent Experience Love this dealership. I have had my mini serviced her from 2 years and just recently purchased a new mini. Fantastic sales and service dept. Highly r Love this dealership. I have had my mini serviced her from 2 years and just recently purchased a new mini. Fantastic sales and service dept. Highly recommend Jim Barth in sales and Elijah in service. More

Made appointment for Mini with loaner car to be available I made appointment and reservation for Mini service six days in advance. I live 2 hours from Indy, so I scheduled my service appointment on date that I made appointment and reservation for Mini service six days in advance. I live 2 hours from Indy, so I scheduled my service appointment on date that I was going to be working in Indy. I arrived for service appointment but no loaner cars were available -" but I had a reservation, I need a loaner car so I can go onto work at two different locations in Indy." Within the 2 hour window, someone could have called me and told me a loaner car was not available. I had to leave to go to work in my Mini without being serviced. So, I am not very happy. I drove 4 hours (total) and no service. If I had known, in advance, I would not have gone out of my way to drive to the north side of Indy as my appointments were on the west side of Indy. They did offer to call me an Uber, but I was headed to two separate locations and they made no mention of paying for it and my return. When I returned home that evening, I sent Dreyer & Reinbold an email from their site. No email or call from them. Poor service and they didn't touch my car! More

Shady dealership They advertised a BMW X3 as CPO. Sold it as CPO, then after I had been approved bt BMW finance for CPO, they say the car isn't CPO, and try to raise They advertised a BMW X3 as CPO. Sold it as CPO, then after I had been approved bt BMW finance for CPO, they say the car isn't CPO, and try to raise my rate. Very unprofessional. More

Made buying a car easy I just bought a 2018 BMW X1 and I love it! Jeff Street was very helpful and took the time to go over every detail of the car. He also was able to find I just bought a 2018 BMW X1 and I love it! Jeff Street was very helpful and took the time to go over every detail of the car. He also was able to find exactly what I was looking for. Great buying experience and knowledgeable sales person! More

Purchased a 2015 Mustang GT My buying experience was excellent. Drove two hours to get the car I wanted and the staff at Dreyer & Reinbold were great. Great customer service, too My buying experience was excellent. Drove two hours to get the car I wanted and the staff at Dreyer & Reinbold were great. Great customer service, took about an hour to buy the car. Thank you, Dominic!!! More

Infinity QX60 2016 I was in search for an SUV and stopped by Dreyer & Reinbold. I fell in love with QX60 which has all the bells and whistles plus airbags for all passe I was in search for an SUV and stopped by Dreyer & Reinbold. I fell in love with QX60 which has all the bells and whistles plus airbags for all passengers, which I don't think any other SUV on the market does. Edina Ramic was knowledgeable and absolutely wonderful! I would highly recommend her to anyone on the hunt for a new or used vehicle. More

Great Customer Service We can in looking to get out of a lease and Rick Stratton was excellent in helping to get us into 2013 Honda Crosstour. The dealership was nice and r We can in looking to get out of a lease and Rick Stratton was excellent in helping to get us into 2013 Honda Crosstour. The dealership was nice and roomy. Mr. Stratton was very professional and assisted us with different options that we were able to select from. Thank you for listening to us! Thank you for being able to help us move forward! More

Certified Pre-Owned Purchase Dreyer & Reinbold have been a joy to work with. After logging 192,000 miles on my current vehicle, I began entertaining the thought of purchasing a n Dreyer & Reinbold have been a joy to work with. After logging 192,000 miles on my current vehicle, I began entertaining the thought of purchasing a new SUV. I made a visit to D & R because in prior years I owned a BMW Z4, and I LOVED that vehicle. The team at D&R were courteous and willing to work with me on a purchase that met my needs. Dean Kinslow was the sales rep that I had the opportunity to work with. His customer service and attention to detail is 2nd to none. I enjoyed the entire experience and will continue to purchase from D & R in the future. I had been a GM owner for all my years of auto ownership, until I made my original BMW Z4 purchase and experienced BMW quality and attention to detail. The service and customer care that I have received while working with Dean has convinced me to leave the GM world and enter the world of BMW and Dreyer & Reinbold. This purchase has been exactly the right purchase for my needs, and I am extremely happy with the vehicle I purchased as well as the customer service provided. They definitely make me feel that they appreciate my business. I highly recommend this dealer, as well as this sales rep. More

Great experience, Dominic Martin and Team First of all, I am not the typical buyer. I spent 2 months researching which vehicle and another month negotiating what model I wanted to finally ord First of all, I am not the typical buyer. I spent 2 months researching which vehicle and another month negotiating what model I wanted to finally order as well as deal with a trade-in. I went to forums and researched everything to death and also ways to get the best deal. Dominc was my sales guy and was very patient and attentive even though this dealership is one of the LARGEST in the country with tons of people coming and going. A large dealership is typically better, at least for me, because they have more flexibility on pricing.. I tend to over analyze everything and Dominc was great at being patient as well as his knowledge of the products was outstanding. I also found out some additional items from going onto the BMW forums (great source). At the end of the day, he gave me the best deal of any of the BMW dealership and also matched the best trade-in amount I got from another dealer. I also ordered an exhaust and a performance tuning package which the rest of the team jumped in and matched prices and did a wonderful job making me feel good about the whole process. My only downside was they cant keep models on the lot. Selling too fast. The online and brochures do not give the X5 its justice and you have to see these in person to really appreciate them. Top notch folks and great products and services!! Involved in my deal: Dominic Martin- Sales David Lyons - Parts and Service Director Steve Baker - New car sales manager Frank Koeberlein - Pre Owned sales Manager Paul Brown - General Manager Joe Bradshaw - Parts Manager Dustin Allen - Parts sales advisor Michael James- Soon to be owner Indiana More

Great Store for PreOwned MINI I searched a 300 mile radius for my ideal pre-owned MINI Cooper and found the car I wanted and a welcoming dealership at Dreyer & Reinbold MINI in Ind I searched a 300 mile radius for my ideal pre-owned MINI Cooper and found the car I wanted and a welcoming dealership at Dreyer & Reinbold MINI in Indianapolis. Salesman Mark LaRocco welcomed me from the start, made test drives easy, took the time to understand what my priorities were and made the entire experience comfortable and enjoyable. I test drove several MINIs over a 2-week period and when I made my selection, Mark made the purchase easy. Dryer & Reinbold kept all of their promises to make sure I was completely satisfied. Mark knows a lot about MINI's (pre-owned and new) and never made me feel pressured. More