Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood
Greenwood, IN
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My Experience was EXCELLENT!! I was shopping around looking to replace my car with a New Used one. I found a SUV that I had seen on Autotrader at this Dealership. Bill Draga was very Polite, Profession looking to replace my car with a New Used one. I found a SUV that I had seen on Autotrader at this Dealership. Bill Draga was very Polite, Professional and Proficient at his Position with this Dealership! I would highly recommend him to anyone looking to purchase a Vehicle in the future. Thanks Bill! It was GREAT working with YOU on this DEAL! More
Thank you to the awesome service department at BMW on the Southside for their help sourcing the noise I heard coming from my X6 and fixing it. From the first hello at the door to the last thank you, I apprec Southside for their help sourcing the noise I heard coming from my X6 and fixing it. From the first hello at the door to the last thank you, I appreciate your efforts and time working with me to rectify the issue. Jeremy, Joey, Landon & Jill are standouts in my experience today, and I commend Joe Petolino for running a great department More
I had an unplanned, stressful situation with my X5 and Elizbeth Kolter waved her "magic wand" and took my blues away ! Let me mention that I am 80 miles away! She is truly a miracle worker, because sh Elizbeth Kolter waved her "magic wand" and took my blues away ! Let me mention that I am 80 miles away! She is truly a miracle worker, because she did this in 24 hours. Also, Chad Spidle, sales manager, ordered a new BMW for me and got it built in a timely manner during the pandemic ! This dealership is like the "Magic Kingdom !" Although I don't believe they have family reunions, there is definitely a family atmosphere ! More
I found myself in a really difficult situation and Elizabeth and the rest of the team made everything so easy. From the towing, to the repairs, to the friendly communications they were great! Elizabeth and the rest of the team made everything so easy. From the towing, to the repairs, to the friendly communications they were great! More
My service advisor meets me promptly when I arrive and never over promises but gets my car out by the time she says she will. She explains any needed service without any hard sale but discusses my use of never over promises but gets my car out by the time she says she will. She explains any needed service without any hard sale but discusses my use of the vehicle and how that will impact this suggested service More
The salesperson, James Newman, who assisted me, was professional but also personable. He answered all of my questions and introduced me to other members of the dealership. Everyone was helpful and I professional but also personable. He answered all of my questions and introduced me to other members of the dealership. Everyone was helpful and I felt like they valued my business — unlike other dealers with whom I had dealt recently. I love my new SUV and would recommend it and this salesman and dealership. More
Great dealership to purchase a vehicle. The service was excellent as well as my salesman “Saj” Process was quick and easy. Thank you Dreyer & Reinbold Infiniti, we will be back. Andrea B excellent as well as my salesman “Saj” Process was quick and easy. Thank you Dreyer & Reinbold Infiniti, we will be back. Andrea B More
I am completely anti-dealership most especially when it comes to repairs. I always do my own repairs, however, when my clutch on my WRX refused to disengage... I was forced to rely on professionals to fix comes to repairs. I always do my own repairs, however, when my clutch on my WRX refused to disengage... I was forced to rely on professionals to fix it. Most transmission shops will not touch a WRX or any Subaru for that matter except chain shops like Edward's or AAMCO. My first WRX had to have a clutch replacement and AAMCO had it for 3 weeks and I paid through the nose! Edward's quoted me $2,200 in labor alone this round. So, I reluctantly decided to call a dealer at that price point.. Dreyer & Reinbold Subaru replaced my clutch & clutch fork in 48 hours (would have been faster, but had to wait for the clutch fork to ship) & labor was roughly $800-$900. They changed my transmission & diff. fluid which was included. John, my service advisor called me daily and kept me informed. Didn't push to get more $$ out of me like most dealers/shops will do, nor did they replace parts that didn't need it because I was at their mercy. All around changed how I view dealership service with this one encounter & in the future if I ever have a big repair I can't do myself, they WILL be the only shop I call! More
Danny DeArmond was very helpful and professional in our Subaru buying process. He listen to what we wanted and was very clear and honest with his answers. We would buy from him again. Subaru buying process. He listen to what we wanted and was very clear and honest with his answers. We would buy from him again. More
As an Army veteran going to the car dealership for me was like reliving the fogs of war! This was my first experience with this dealership and I have to say Daniel and whole team at Dreyer & Reinbold Subaru like reliving the fogs of war! This was my first experience with this dealership and I have to say Daniel and whole team at Dreyer & Reinbold Subaru where amazing. At Dreyer & Reinbolt customer service means something! From the time a walked in it was the most comfortable experience I have ever had when looking for a new car. Daniel answered all my questions and took extra time going over all the features with me even before I took the car out for a test drive! After which the purchasing process was quick and very easy thanks to Daniel and the whole team! They where very respectful of my time and before I knew it my car was ready for me to take home. Daniel took all the extra time I needed to go over everything again with me and to set up my new car with all the fancy high tech electronics that comes with this Subaru. Like I said in the beginning they have definitely changed my perception of what the car buying experience could be and I am highly impressed with their professionalism and attention to detail to ensure that I had the most satisfying buying experience. I would highly recommend Daniel and Dreyer & Reinbold Subaru in Greenwood, Indiana if your looking to purchase a vehicle. More