Dream Nissan Lawrence

Great job. Great job, great job,great job, great job, great job, great job, great job. Great job, great job,great job, great job, great job, great job, great job. More

Great service and friendly folks. Helpful service guys, very knowledgeable. I highly recommend this dealership. Helpful service guys, very knowledgeable. I highly recommend this dealership. More

Had a very good experience. Reason is not five star is entry and parking is often difficult at best. Reason is not five star is entry and parking is often difficult at best. More

Good to work with. Jason was awesome helping to get the deal squared away. Would definitely go back for my next vehicle! Jason was awesome helping to get the deal squared away. Would definitely go back for my next vehicle! More

I took my Nissan Frontier in to get the oil changed. They were very friendly and professional and my wait time was under 40 minutes. When the work had been completed they went over their inspection of m They were very friendly and professional and my wait time was under 40 minutes. When the work had been completed they went over their inspection of my vehicle and a couple of issues that will need to be addressed. I’ve used dream Nissan several times and have always been satisfied with the service they have provided me. More

Service was fine but I was almost immediately contacted by someone from sales trying to sell me "lower car payments" and when I said the car was paid off, they tried to get me to sell it to them and buy a by someone from sales trying to sell me "lower car payments" and when I said the car was paid off, they tried to get me to sell it to them and buy a new one. I just wanted service, not a sales pitch! More

Service was great and the waiting room was comfortable. Lake did an excellent job. Out the door quickly even with the extra services. Lake did an excellent job. Out the door quickly even with the extra services. More

Dodge was an excellent salesman having our best interest at heart. He kept us up to date throughout the entire process. at heart. He kept us up to date throughout the entire process. More

I'm updating my original review to share the full picture of my experience at this dealership. The facility itself left a lot to be desired. This was my first time purchasing from Dream Nissan dealership at of my experience at this dealership. The facility itself left a lot to be desired. This was my first time purchasing from Dream Nissan dealership at Lawrence, and unfortunately it was not a great introduction. Our sales rep, Jason, was decent enough, but when I specifically asked to look at a Versa, he took us on a test drive in a Sentra instead. Once the numbers came back well outside our budget, he immediately shifted into classic sales-pressure mode — asking what he needed to do to "earn our business." We told him clearly the numbers didn't work for us, and that should have been the end of it. Let's talk about the pricing, because this was the most frustrating part. I called ahead specifically because the vehicle was advertised at $16,817, discounted due to hail damage. That price is the reason we made the trip. When we sat down and the numbers came out, the price had jumped to $18,500 — with a $750 rebate already factored in. That is a significant difference from what was clearly stated when I called, and no satisfactory explanation was given for the discrepancy. That kind of bait-and-switch pricing erodes trust immediately. What made things worse was what happened after I left my initial review. Brad Baker, listed as Director of Consumer & Partner Affairs, contacted me and asked me to change my review to a positive one, claiming I had left the dealership happy. I had never met or spoken with this man during my visit, so I found it both surprising and inappropriate that he reached out asking me to revise an honest review. On the financing side: we came in with a 720+ credit score, which is solid, and still could not get a reasonable rate. Every conversation circled back to "how much down and what monthly payment?" When we pushed back, we were told that neither the bank nor the dealer could control the rates. That is not an explanation — that is a dismissal. It is the worst dealership I have ever visited, but between the pricing discrepancy, the pressure tactics, and the request to alter my review, I will not be returning or recommending it to others. More

I’d been hunting for a very specific used car, a Volvo XC90 hybrid, for a couple months. Couldn’t find any in my price range in Kansas City area. But I recently found one at Dream Nissan in Lawrence, whic XC90 hybrid, for a couple months. Couldn’t find any in my price range in Kansas City area. But I recently found one at Dream Nissan in Lawrence, which is only a 40 minute drive. Came out, test drove it, and loved it. Started paperwork at dealership and finished it online. When all was done, they delivered it to my home and picked up my trade in. There was a big rock chip in the windshield when they delivered the Volvo, but they arranged to have a local auto glass shop replace it. They treated me like I was buying a new car, even though it was a pre-owned. Great experience. More