Doxon Toyota of Auburn

Not happy Before I even bought a bus ticket for a 4 hr trip to purchase a used car, I asked Jason if there is anything I should know about the vehicle. He said, Before I even bought a bus ticket for a 4 hr trip to purchase a used car, I asked Jason if there is anything I should know about the vehicle. He said, "it's in excellent condition". In part, it's my fault for trusting him but I think he should have disclosed the damage to the rear end tailgate that I failed to notice until the next day at home - especially since I spent $25,000 for it. I sent an email complaining about the damage and he responded with, "I in no way was I not honest - you saw the pictures that were provided before you came here - tell me what I did wrong" Well, for one he lied about it being in "excellent condition". The pictures were in such low resolution that damage was not visible and when you click on the pics they should enlarge not stay the same thumbnail size. Upon enlarging the pics myself it becomes very pixelated and out of focus so one cannot see the damage. Perhaps that was the intention. A few days later I discovered they did a hard inquiry of my credit which lowers my credit score for two years. That was unnecessary because they knew before I even left my house that this will be a cash sale. As they say, "an honest car dealership is an oxymoron". (*(**** update: I just discovered that two of the rear seat belts are destroyed. The previous owner must have had a dog or dogs that chewed up the seat belts almost in half. Did the dealership not perform a safety check before I bought the vehicle? This is a serious safety issue and liability. More

From Point of Sale to Service Dept This is The Best! I have never in my many, many, years had such a great experience in buying and maintaining my car. From the point of sale, I was completely confident I have never in my many, many, years had such a great experience in buying and maintaining my car. From the point of sale, I was completely confident with my salesman and after 5 years of owning my car, I still see him when I get my car serviced. I have referred others to him and also have been referred by another person who says she bought three cars from him, which is why I went there. The service department is spacious, clean, friendly, with tv, computer, coffee or a more quiet place to sit and read. A service person greets me upon arriving, and then takes over from there. They are so efficient and explain/answer questions etc. with clarity and patience. I would never buy from anywhere else. More

Bad service Service department is unorganized and all advisors are in a bad mood. The greeter who took down the vehicle info was nice. As soon as I went in to sig Service department is unorganized and all advisors are in a bad mood. The greeter who took down the vehicle info was nice. As soon as I went in to sign papers I dealt with employees that seemed they didn't want to work and seemed my visit was bothersome to them. Every question asked was answered with a smart xxx response. I would service your vehicle else where More

Service is very good. I have 3 Toyotas serviced here. Not very often they need work beyond the standard maintenance. I have found Doxon Toyota's work and price to be very I have 3 Toyotas serviced here. Not very often they need work beyond the standard maintenance. I have found Doxon Toyota's work and price to be very competitive with any outside shop. I have never felt cheated there at all. I always feel that I have gotten my moneys worth and I know that the job was done right. More

Greatest experience I ever had at Auburn Doxon Toyota Scion I am very pleased and satisfied with my car purchase at Doxon Toyota Scion of Auburn ! That was truly a greatest experience I ever had for buying a ca I am very pleased and satisfied with my car purchase at Doxon Toyota Scion of Auburn ! That was truly a greatest experience I ever had for buying a car with no hassle and no pressure from the car salesperson Ron Topp , Took me one hour only to purchase my new Toyota Camry . I love my car and most definitely love my car dealership Doxon Toyota Scion of Auburn! My daughter as well loves her Toyota Camry which also was purchased from Doxon . Great customer service and the staff are wonderfully professional and polite and most of all they have the best hot chocolate and fresh baked cookies , which is a great treat , while you are waiting for your car during the free 5 thousand miles service. :) More

excellent service and great people This was our first time Doxon Toyota of Auburn and it was the best experience we had in all of our years of buying cars. Tiana Goode was a great sale This was our first time Doxon Toyota of Auburn and it was the best experience we had in all of our years of buying cars. Tiana Goode was a great salesperson and very knowledgeable and courtesy. She was just great and is one of the reasons we came back to the dealership instead of another one. Patrick Wallace, her manager, was very friendly and also knowledgeable regarding Toyota telling us information that we did know. When we came back to buy the car, It was a great experience. Justin Tomlinson who helped us with our contract was a great salesperson and very helpful. I cannot say enough good things about the staff, they make you feel important . Thank you Doxon Toyota for making buying a car a wonderful experience and a pleasure. Mary Hughs More

Doxon Toyota Of Auburn Takes Care of You! Great Dealership! I had to replace 2 oxygen sensors a fuel sensor, I also asked them to change my oil and check and change any low life brake pads whi Great Dealership! I had to replace 2 oxygen sensors a fuel sensor, I also asked them to change my oil and check and change any low life brake pads which they did all in a few hours. They did a great job cleaned the car very well after and now no more annoying service lights on the car dash. They also showed me that my floorboard had some damage which is why moisture got on my carpet interior under the driver seat so that's the next thing for me to repair. I recommend these guys they are trained and know what they are doing makes my life a bit easier! Thanks for the Great Service! More

Taken good care of. For all service since purchase of my new Toyota Camry from Doxon Toyota in Auburn this is where I come to have everything including all oil changes do For all service since purchase of my new Toyota Camry from Doxon Toyota in Auburn this is where I come to have everything including all oil changes done. They carefully chart any service done and alert me of any upcoming service needs. This last time including a list and cost of upcoming service. I will defiantly come back to Doxon for my future car purchase and service needs. More

Doxon Service Dept is great! Doxon Toyota is a great place. I take my Sienna and Solara there for all my services. Their waiting room is very nice. Wifi, fresh cookies and coff Doxon Toyota is a great place. I take my Sienna and Solara there for all my services. Their waiting room is very nice. Wifi, fresh cookies and coffee. If your car is in for a longer service, they will get you a loaner. More

Loyal repeat customer I have two Toyota vehicles purchased and serviced at Doxon for more than 10 years. All employees are knowledgeable and friendly, and I get the straig I have two Toyota vehicles purchased and serviced at Doxon for more than 10 years. All employees are knowledgeable and friendly, and I get the straight answers about any performance concerns with my vehicles. I have recommended Doxon to friends and I am happy to support a family-owned business. I'm planning to buy a 2015 Highlander soon. More