Doxon Toyota of Auburn

warm, comfortable, friendly, easy communications, cookies The service was on time, it was warm, the cookies were delicious, and the staff took care of us like family. This was not our first visit and it has The service was on time, it was warm, the cookies were delicious, and the staff took care of us like family. This was not our first visit and it has been excellent each time. Also since I am 74 and aware of the history of the area I know that the founder would be pleased. More

Excellent service, just like always! Fast, friendly, efficient, comfortable, and fair prices. I know the work done is done right, and no unnecessary work is ever recommended. They have Fast, friendly, efficient, comfortable, and fair prices. I know the work done is done right, and no unnecessary work is ever recommended. They have repeatedly earned my full trust. More

Prompt and excellent service The staff at Doxon Toyota Scion of Auburn are very professional and open to any requests for service. The work is honestly done - nothing done that i The staff at Doxon Toyota Scion of Auburn are very professional and open to any requests for service. The work is honestly done - nothing done that isn't necessary. If it isn't necessary, the staff does not pressure the job. More

Excellent and reliable I recommend to ask for Leo Julio, he was very professional and answered all of my questions, I had an opportunity to chose what I wanted without feeli I recommend to ask for Leo Julio, he was very professional and answered all of my questions, I had an opportunity to chose what I wanted without feeling pressure to buy. I would definitely go back knowing that I have the best service, I highly recommend Leo and TOYOTA of Auburn. More

Excellent Service Whitney Jenkins gave me excellent service. He had great knowledge of the caroom I wanted to buy. The new 2017 Camay XSE had everything that I wanted! Whitney Jenkins gave me excellent service. He had great knowledge of the caroom I wanted to buy. The new 2017 Camay XSE had everything that I wanted! All emplosses were helpful and informative. This is my 2nd purchase of a Camay from Doxon. More

Service Department The Service department .At Doxon Toyota Scion is the best I am ever experienced in a dealer. We take my son's car after an accident because service ki The Service department .At Doxon Toyota Scion is the best I am ever experienced in a dealer. We take my son's car after an accident because service king didn't reset the airbags and Doxon Toyota Scion fix the airbags . I give them (11).out of 10. More

Excellent service center, but customer service I came into the center on 9/17/16 and was helped out by a guy who was friendly and quick with getting what I wanted. After he got my car ready for a I came into the center on 9/17/16 and was helped out by a guy who was friendly and quick with getting what I wanted. After he got my car ready for a service, I went inside to get my service summarized which I was impressed with the help I was getting as well as getting every detail explained pretty well. However, I don't think one of your employees realize that they should be providing customer service all the time. Out of my 16+ years of coming into this center for the service, I went to pick up drinks and snacks like I usually do and I felt attacked by a blond woman employee. All she had to say were that the cookies weren't ready but she decided to go above and beyond and say you used your hands when this was for other people as well. She went on saying that in a loud voice where people could hear and that doesn't make me, the customer, feel better about what I've done. Little does she know that I've worked in the fast food industry and have knowledge of how food handling works. I didn't want to cause a scene and argue with her and I just said sorry. I don't mean to take this little thing to the extreme but if your employees can't handle simple customer service like this, what does that say to Toyota as a company especially when one of their core values is customer first and respect for people? I did not feel respected today and I will not be going back to this toyota branch for my service again or purchasing any cars as well. More

Excellent customer service in every way The reception attendant was courteous, friendly, and attentive. The service representative listened carefully to my service needs and clearly communic The reception attendant was courteous, friendly, and attentive. The service representative listened carefully to my service needs and clearly communicated the specific nature,cost, and length of the service. It was fully completed in a timely manner, including a free car wash and vacuuming. While waiting, I relaxed in the most accommodating waiting room I have ever experienced. More

Promt and Courteous Pleasant, courteous, informative, but not pushy. Described suggested maintenance and specified costs with no pressure. Performed required work promptl Pleasant, courteous, informative, but not pushy. Described suggested maintenance and specified costs with no pressure. Performed required work promptly and impressed me as being trustworthy. More

Ken Thompson was an awesome and great person. Me and my husband was treated good by Ken T. He was very knowledgeable about the car that I was interested, and showed all the options I need. He even Me and my husband was treated good by Ken T. He was very knowledgeable about the car that I was interested, and showed all the options I need. He even offer me to call him if I need assistance on my car. With regards to financing they tried to find the lowest interest out there. Thanks DOXON TOYOTA! !! More