Doxon Toyota of Auburn

Great service We came to Doxon without an appointment for a maintenance that is due soon. Ryan is very accomodating, explained to us the things that has to be done We came to Doxon without an appointment for a maintenance that is due soon. Ryan is very accomodating, explained to us the things that has to be done before and after the car was seen. The wait time was shorter that expected. The waiting room was comfortable with free coffee and cookies. I highly recommend this branch. Keep up the good work guys! More

Customer service was excellent. The customer service Jennifer was on time, friendly, and very good customer's skills. The service was for oil change. The service technician however The customer service Jennifer was on time, friendly, and very good customer's skills. The service was for oil change. The service technician however forgot to put back the correct mileage of my car, so I had to come back and let the technician fix it. More

Coupon must be printed. I had a coupon on my phone and wasn't allowed to use it. I was told by the cashier that a coupon must be printed prior to coming to the dealership. I had a coupon on my phone and wasn't allowed to use it. I was told by the cashier that a coupon must be printed prior to coming to the dealership. I did not mention it to the person at the intake, only allowed to use a coupon if it's presented prior to getting the work done. It makes me wonder if I would get the same service if using a coupon. This is the first time I've left the dealership feeling unhappy with them. More

Pleasant Was a pleasant experience. Will more than likely have our vehicle serviced here again. Waiting room was clean and comfortable, and cookies and coffee Was a pleasant experience. Will more than likely have our vehicle serviced here again. Waiting room was clean and comfortable, and cookies and coffee were good perks while waiting. More

Aimee is a solid customer service provider! I just came in for a lifetime oil change and an airbag recall issue... I expected the appointment to take 2 hours... it was exactly that. I was remind I just came in for a lifetime oil change and an airbag recall issue... I expected the appointment to take 2 hours... it was exactly that. I was reminded about other service issues I need to address which was helpful. More

Great service The gentleman who took care of me was the epitome of professionalism and I was out of there in roughly an hourbon a busy holiday. Great service, great The gentleman who took care of me was the epitome of professionalism and I was out of there in roughly an hourbon a busy holiday. Great service, great expereince, great atmosphere. More

Love the service The service rep I worked with was really helpful and friendly. Couldn't believe how fast my service was, my car was done in 1/2 hour! The service rep I worked with was really helpful and friendly. Couldn't believe how fast my service was, my car was done in 1/2 hour! More

Personable & reliable. Always a job well done. Ci oany's work efics is evident from the greeters to the maintenance and mechanics who actually do the work in your vehicle. They have no problem sho Ci oany's work efics is evident from the greeters to the maintenance and mechanics who actually do the work in your vehicle. They have no problem showing you what the are doing. If something does go wrong they make it right. This is the reason I've taken all my cars here for years! More

Great service experience Even though there's been some turnover in the service department at Doxon, I still receive very good service when I go there. I do miss Scott Hummel Even though there's been some turnover in the service department at Doxon, I still receive very good service when I go there. I do miss Scott Hummel and the gentleman that would greet me when I drove up, as they knew me and knew my vehicle and would always give outstanding service. However I was very impressed with Holly and Aimee's service team yesterday. Holly had told me that, after initial inspection, rear brakes were recommended. When the service department got in and looked at it more closely they discovered I didn't need new back brakes after all. I appreciated their honesty. More

Pleasant and fast. Need more attention to cleaning inside. ( dusting) Stupid requirement!!! STUPID REQUIREMENT!! NUTS! LEARN TO WRITE A SURVEY. IS THIS A FEDERAL Need more attention to cleaning inside. ( dusting) Stupid requirement!!! STUPID REQUIREMENT!! NUTS! LEARN TO WRITE A SURVEY. IS THIS A FEDERAL GOVERNMENT SURVEY? Look for worK in D.C.!! More