Doxon Toyota of Auburn

Very professional and pleasant! Great service! I have been using Doxon's for about 27 years, so I think that speaks volumes for the quality of product and service. 26+ years ago I bought a slightl I have been using Doxon's for about 27 years, so I think that speaks volumes for the quality of product and service. 26+ years ago I bought a slightly used Camry from the best car salesman. I feared because the previous owners had traded it in after having it less than a year, that I was getting a lemon. So wrong! What it car it was! I honestly can't imagine a car performing any better. Maintenance and normal, inexpensive wear and tear. Not a single major issue. If this Avalon performs half as well, I will be one very happy camper. Service has always exceeded expectations. And 1 of the service guys has been there as long as I can remember. That also speaks volumes. Good product and good service is why I came back for the Avalon. Only area I feel is maybe average and could be improved is sales. The Camry sale was a dream experience. However the Avalon sales team not so much. The salesman who helped me most was good, but I did not like being turned over to the sales manager. He was sleazy and not very knowledgable. I believe these salesmen should be empowered to take the sale from start to finish. A friend who accompanied me was also looking at buying a Toyota (and so far he has only had a Ford). The sales manager turned him off too. My friend is still looking at Toyotas, but not at Doxon's for that reason. I tried to convince him the sale is one not so good part but OVERALL, THE DOXON EXPERIENCE IS FIRST CLASS! More

Timing chain repair My 2002 Highlander needs some pricey fixes. I had half the advised work done for now. The service folks were efficient and I was given a loaner care w My 2002 Highlander needs some pricey fixes. I had half the advised work done for now. The service folks were efficient and I was given a loaner care with no problems. I have been coming to Doxon for years and have always received good service. More

Rodent chewed wires on my Sequoia. Arrived at service first thing in the morning after starting that morning and several dash warning lights on. Kevin said he would see what he could d Arrived at service first thing in the morning after starting that morning and several dash warning lights on. Kevin said he would see what he could do and provided me a loaner car. Called later in the afternoon and Sequoia was ready. Didn't get the oil change done that day but came back the next week without an appointment and Kevin worked it in even though no more walk ins being taken. Kevin did an excellent job taking care of me. More

service on paint repair Great job handling the paint repair for our new vehicle. The service department handled the appointment set up through returning our vehicle in a prof Great job handling the paint repair for our new vehicle. The service department handled the appointment set up through returning our vehicle in a professional manner More

Oil Change I had an excellent service the other day getting my oil changes. They were very polite and quick. They also had plenty of waiting space with fresh c I had an excellent service the other day getting my oil changes. They were very polite and quick. They also had plenty of waiting space with fresh cookies and coffee. More

Purchased new 4 runner Extremely helpful and friendly. Worked hard to find the vehicle I wanted.i would recommend Doxon Toyota to my friends and family.JJ was a great sales Extremely helpful and friendly. Worked hard to find the vehicle I wanted.i would recommend Doxon Toyota to my friends and family.JJ was a great sales representative. More

Just regular service on my 2006 Toyo We purchased lifetime oil changes when we purchased this vehicle new. Well worth the charge after 11 years. Everyone is always pleasant and helpful; We purchased lifetime oil changes when we purchased this vehicle new. Well worth the charge after 11 years. Everyone is always pleasant and helpful; always a car wash and oil change at no charge. More

Great Service Fast, no hassle, excellent service, Ruth was great. My only problem is that this survey demands a twenty five word minimum for feedback. I could hav Fast, no hassle, excellent service, Ruth was great. My only problem is that this survey demands a twenty five word minimum for feedback. I could have gotten it done in eight words. More

Great experiernce JJ was especially helpful finding the right vehicle, and in pricing the vehicle appropriately. We will certainly return to this dealer and hopefully JJ was especially helpful finding the right vehicle, and in pricing the vehicle appropriately. We will certainly return to this dealer and hopefully JJ in the future for our automotive needs. More

Excellent and Courteous I arrived 10 minutes early for my 15,000 checkup and a recall fix. I had been told it would be a 2 hour appointment, so I had asked if I could get a I arrived 10 minutes early for my 15,000 checkup and a recall fix. I had been told it would be a 2 hour appointment, so I had asked if I could get a shuttle ride back to work (10 minutes away) and was told I could. The intake was very quick and friendly but when I asked about the shuttle, I was told the driver had just gone out and would be back in 15-20 minutes. So I waited in the very nice waiting area. 45 minutes later, my service representative, who was very apologetic, came to tell me the shuttle had finally returned, but my car was ready, except for the wash and vacuum. So I just waited a few more minutes and drove back to work. I was very happy with the quick service, but next time, I'll just bring my laptop along and get some work done at the dealership since they provide a nice place to work, instead of relying on the shuttle (I have to make up the time I missed away from work). More