Downtown Toyota-Subaru of Oakland - Service Center

I continue to be disappointed by this service center. From hidden costs to not letting me know ahead of time that your Lyft policy has changed. Extremely unhappy customer and would not recommend you to a From hidden costs to not letting me know ahead of time that your Lyft policy has changed. Extremely unhappy customer and would not recommend you to anyone More

Horrible not friendly rude Horrible service very rude very disappointing when talking to the customer service people they're very dismissive very disappointing when talking to the customer service people they're very dismissive More

Service was great and fast, it took less time than what was originally quoted, I am pleased was originally quoted, I am pleased More

Convenient. Efficient. Great service. Some of the reasons I have a Toyota. But A 15 word minimum, For xxxxs sake Toyota, you are better than this. Do you wan Efficient. Great service. Some of the reasons I have a Toyota. But A 15 word minimum, For xxxxs sake Toyota, you are better than this. Do you want someone to take a survey or take a test. More

My rep, Jennifer was outstanding. Everything was done in a timely manner. I have no complaints! Everything was done in a timely manner. I have no complaints! More

Oscar did not include tax in the estimate as is common practice and it felt like I was overcharged. He was also not very attentive or kind. practice and it felt like I was overcharged. He was also not very attentive or kind. More

Kevin was awesome! I called and he was able to book an appointment for me immediately. I called and he was able to book an appointment for me immediately. More

Knew the problem. Fixed it w/o charge. Polite and efficient garage. Def recommend it Fixed it w/o charge. Polite and efficient garage. Def recommend it More

Great support from the customer service representative and very accommodating with my schedule as well. and very accommodating with my schedule as well. More

They don't make and afford to make it right, it seems like they are trying to run down the clock, specially when rapirs by the warranty. like they are trying to run down the clock, specially when rapirs by the warranty. More