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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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November 29, 2022

I don’t like when they call to try to buy my car. And I also thought that the cost estimate for the 125k mile service was absurd. Who is going to pay $1,700 for that service?? The car is only worth $ More

by dmjaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar?
November 29, 2022

I received excellent customer service as well as the work that was done on my 2006 (vintage) Highlander hybrid. Thank you Kevin Goh who always gives personal service that is over and above along , with the b More

by deborahjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

The service representatives are friendly and professional. My car is usually serviced within 2 hours. This time is important to me because I have a 1-2 hour commute to this service location. More

by RMJBJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2022

Efficient. Reasonably priced. Recommendations based on specific customer driving pattern. Work appears to be well done. More

by peggylipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2022

Great customer service but I had a few issues with the finance Dept with my purchase but it was eventually resolved…. More

by DANITA.RAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

My Rav 4 was ready on time. Kevin explained everything to me clearly. I was pleased with the work and think I was treated respectfully. More

by JUANITAGERB849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

They provided an accurate assessment of what was the problem with my car. They repaired it in a timely manner, they also provided a loaner in the meantime, and it didn’t cost an arm and a leg. I would More

by Sharonbullard58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

They were flexible about the day I brought the car in and were quick once I took it in. The service technicians were also friendly and helpful. More

by cateycate10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

I took my truck in for a squeaky front cab bolt. Two times. Second time they said they couldn’t hear anything and it was magically fixed for one week. Now it’s squeaking again. I’ll take it to Berke More

by EDMUNDANTELL6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Goh
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Thank you so much for getting a loaner car for me while I was without my car for 3 weeks. More

by JRUBIN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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