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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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December 02, 2022

They’ve been pretty consistent with great service over the past 7 years I’ve had my car. More

by timothyandrewwong@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

They tried to up sell service. Mire than I needed. Not good.no very happy More

by NANSALE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Oscar
December 01, 2022

Very customer oriented! Very busy morning, but still great attention from service managers and the gal that answers the phones is so gracious and helpful, all the time! More

by Aj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
December 01, 2022

Service was good and adjusted to my various needs. N/a n/a n/a More

by gmgabrielmchugh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Vernon is always extremely helpful and knowledgeable. I need to get two bulbs for the light in the back of my license plate. More

by ceciliargrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Excellent advice and service. I trust what they say and recommend and being informed about any changes or suggestions! More

by TBRANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

I was happy with the the way I was able to drop off and pick up the car and get the repair completed as promised. More

by JUDYG123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

Joe gave me excellent service! My car was ready earlier than expected! Seems to be running better. Happy to always get my car device at Downtown Auto! More

by lauracarr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

Everything about arriving and service and return home was excellent. Thanks to all those involved. More

by TONYCANALIN479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Quick & efficient service. But, in the old days, they used to wash the car if service was $300 or more. Now they don’t. (Sigh) They used to have shuttle service from sh More

by Dp7158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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