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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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December 09, 2022

Very prompt and thorough. The service personnel were clear and easy to work with. Great More

by JFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Waiting area was convenient and access to bathroom also. Car service was very good. Explanation of service was helpful. More

by CLAH2831
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Kevin is a clear communicator and a pleasure to work with. I look forward to future service with him More

by smledbetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

They were very kind and service was efficient. They replaced my brake light bulbs for free! More

by collier.benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 08, 2022

Excellent job the doing down town Toyota Brodway,specially Daniel and his co-works doing properly their job. More

by SOLOD20074899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

It took five and a half hours for an oil change and I even had an appointment. That is pretty frustrating and I felt like I was not made a priority because I have a Lexus and not a Toyota More

by BROWNIE770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
December 08, 2022

Jennifer went above and beyond to get help me get my car fixed! And kept me updated through out the process so I was not surprised or worried even on her day off. More

by lucy.tang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 07, 2022

I have bought 3 vehicles over the years from Downtown Toyota and all were serviced here. I consistently receive friendly, timely,quality service, most recently for my 2021 Corolla Hybrid. I appreciate th More

by CAROLYNMAYE5059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Great service. Fast and easy. Wish there was more inventory that you can purchase Subaru products More

by gevicachuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

My last visit would have been unnecessary if the one 2-3 weeks prior was completed correctly. I brought my car in for a basic check up and oil change, but oil started to leak and my car was sounding strange More

by ntahanid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph, Kevin
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