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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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December 24, 2022

Easy to schedule an appointment and they provide a lyft back home. The service coordinators were all helpful. More

by ron@blert.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

My experience at toyota was great! Can’t go wrong with good customer service. The whole team was kind and excellent. More

by EUGENEKWON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

A great experience, as always. The employees are knowledgeable and kind, and my car was done early More

by SARAPENDLETONSTRICKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

This Service Center doesn’t do & deliver what is to be done! Also damaged my car on 2 times it’s been in service there! Manager has never made good on his promise to fix my car too! Alway say that the det More

by tglee1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hocter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

I had a great experience by taking my car to the dealership the service advisor was wonderful helpful and very knowledgeable More

by Teresitagomez70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Delgadillo
Dec 23, 2022 -

Teresitagomez70 responded

Great over all

December 22, 2022

Wish your parts where easer for your company to get. All is good. Happy holidays More

by t.blumedesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

The service is efficient, friendly, and helpful. My car is usually serviced right on time. I really appreciate the fact that they also provide you with a Lyft ride while they service your car so you More

by michelle.Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narinder
December 22, 2022

Very fast and professional service. Location was very convenient as well. Will come back soon. More

by STEPHENLIN3141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Would never go here again! Cashiers have horrible attitudes and service manager very rude! I am disabled and they were rude and impatient with explaining! More

by Amirah202020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nitto
December 22, 2022

It is very easy to schedule appointments and the work always completed in a timely manner. More

by sweetpeagrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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