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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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July 05, 2023

The service was excellent! Everything was explained to me. I only paid for what needed to be done. Thanks! More

by ASHLANDSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Daniel helped me out on super short notice — we were leaving town next morning, he assessed, recommended and replaced our tires to ensure a safe road trip over the Sierras in an afternoon. More

by teperbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

I trust that the folks working on my car know what they’re doing. In terms of the employees that you interact with to pay for the service visits, it varies from person to person. For example, on my la More

by michael1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Flexible and prompt scheduling of service. Willing to explain reasons for repairs and involve customer. More

by spwassilie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Did not replace light that I bought car n for. No one would call me back More

by lashawnda262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrell
July 04, 2023

Made an appointment and staff were friendly and very efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. More

by amatovictor641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

My representative was very helpful and goo customer service. I am happy with the service at this Toyota dealership More

by MARIABAIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

What was going to be a terrible outcome my service guy Nador came to the rescue. He’s the reason I’ll come back!’ More

by jackcrhodes
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narinder
July 01, 2023

Greatest service I’ve received for my new highlander. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. More

by RUSSISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig from parts and Kisha from service appointment.
July 01, 2023

Catalytic converter shield installed without problem. RAV4 hybrid running without issues. Routine maintenance completed recently More

by MORSWA5332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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