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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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January 20, 2023

They had my towed car for 2 days. I scheduled the appt in advance. It seems like the first day, they only determined the battery wouldn’t charge and would need to be replaced. More

by ALAMEDADEB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

No regrets buying a Subaru! Car is excellent. Everyone has always been friendly, professional, and helpful. The Service Center is the best. Complete confidence in their work. More

by CharlyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

My 2019 Impreza was damaged by SFMTA when it was towed from North Beach. As soon as I drove out of the tow yard, I heard loud noises as I hit bumps in the street. It’s all wheel drive so when the tow put More

by JJENSENLAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

I was over charged on simple fix, needing simply to bend metal tab to reestablish contact. Charged me over $200. More

by youandshi150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lock
January 20, 2023

Awesome service! Car was serviced in a timely manner and the person signing me in was great! I forget his name! More

by ANNEELIZBLACK515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Great service and they even installed a baby seat for me. I was out of there in an hour…as a long term Subaru owner…probably about 30 years…I am very happy with Downtown…where I bought my first Subaru all t More

by DAOGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narinder
January 20, 2023

Great and super helpful. Convenient and no money gauging. Annoying getting the call from dealership. More

by sabrinaadsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

The dealer was fine. They were taking care of two recalls and checking the air in my tires. They checked the air and said that one of the recalls was fine. The other more More

by johncohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the names
January 18, 2023

Easy to work with. Long history with the company and the local people. Thank you so much. More

by JIMZELKO320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

The service was professional, reliable, and trust worthy. I also was able to get a lift to my location after dropping off my car. More

by TRUCARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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