Downtown Toyota-Subaru of Oakland - Service Center

I had great service at Downtown Toyota. Very polite service advisor. Not a long wait time Very polite service advisor. Not a long wait time More

DO NOT go there, a bunch of SCAMMERS and big time LIARS, robbers...you name it til you experience it. Here is why: I went to purchase a car, initial price was 26K with 7k down. My good credit score gav robbers...you name it til you experience it. Here is why: I went to purchase a car, initial price was 26K with 7k down. My good credit score gave me an interest rate of 4.49% with monthly payment of over $800 a month. I said I did not want to pay more than $500/month. The seller goes to his manager and asks me if I could put more down. I say that I can come down with extra 13K. He comes back with new numbers: Car now is valued 36K, same interest rate and monthly payments of $511 ( over a 7yr loan). I ask why the car is now 36K ? Salesman takes me to car and tells me that it comes with options such as special paint, faux leather seat, etc that jump the price. Desperate, I agree. HUGE MISTAKE.... Ask to get the FINAL invoice before you SIGN any papers. Here is why: The cash price of motor vehicle and accessories was $ 43.022. ( 38k+ 4995k), then they added bunch of of things that were supposed to be included in the price : LoJack-footprint-cilajet-invisishield...( total: $5284) and of course things like: Portfolio SVCS, Toyota/safe guard: $5284... SO, the cash price of the vehicle went from $36k to a total CASH PRICE of $60,579,73. OH and the salesman also told me that Toyota was paying for the registration fees.... THEY DO NOT... grand total : $ 61,217.48 Well another BIG LIE : the interest rate: 9.14% YES... doubled up. So at the end 61,217.48 minus my 20k ( down payment), my loan is based on 41,217.48 with an interest rate of 9.14%, the FINANCE CHARGE comes to $14.946.60 over the term of the loan. the amount I will have paid after I made all my payments: $69,164.08 TOTAL SALE PRICE: cost of purchase on credit, including my down payment of $20,000...$76.164.08. So BEWARE OF THESE PEOPLE... THEY DO NOT HAVE YOUR BEST INTEREST AT HEART. More

Great service and great value. We bought an outback secondhand and felt in good hands with Subaru of Oakland. We bought an outback secondhand and felt in good hands with Subaru of Oakland. More

Daniel is always great. Again I made an appointment and sat for 10 minutes at least in my car. What made me more annoyed was that the Asian service rep (taller one) passe Again I made an appointment and sat for 10 minutes at least in my car. What made me more annoyed was that the Asian service rep (taller one) passed me up to serve another Asian guy who drove up after me and hopped out his car to be served....do we sit in car or get out? Daniel saw me and came immediately to assist as a result. More

They were helpful and my car was ready as Peña had told me when it would be. me when it would be. More

My 2012 Subaru had a leak that was causing a weird smell, and my engine belt needed to be replaced. Oakland Subaru diagnosed the problems and fixed them on schedule without any hassle. Easy to work with and and my engine belt needed to be replaced. Oakland Subaru diagnosed the problems and fixed them on schedule without any hassle. Easy to work with and professional. More

The personal are all very helpful, informative abd understand the that each client has his or her individual needs understand the that each client has his or her individual needs More

Service center is very easy to schedule, great staff who are helpful, friendly and knowledgeable. Good customer care in providing rides or loaner car when needed, no hastle at all. are helpful, friendly and knowledgeable. Good customer care in providing rides or loaner car when needed, no hastle at all. More

Kevin Go is a pleasure to work with! He is knowledgeable, attentive, and transparent. The work was done right away and I was informed of the problem, cost and time accurately. He is knowledgeable, attentive, and transparent. The work was done right away and I was informed of the problem, cost and time accurately. More

Like the people and the service. I have been going back to them since the mid-90s. They have always treated me right and I have had good service. I have been going back to them since the mid-90s. They have always treated me right and I have had good service. More