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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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February 24, 2023

Always great service and attention, my car always feels great after I take it for its service More

by thetechyrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Excellent service. Very efficient and professional. Daniel worked with my insurer very well and facilitated quick turn around on the repair and financial coverage. More

by Treardon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

The staff is great, had a very good experience. Look forward to coming back for next service More

by Naider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Workmanship is good but communication with the customer is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed t More

by BENREI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke Lee
February 23, 2023

I’ve had positive experiences getting my car serviced here. Kevin especially has been great. He is the person I’ve interacted with the most. Very friendly and has gone out of his way to get my car when i More

by Henryscott135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Joe is wonderful every time I come there. Friendly and really helpful. A pleasure to deal with which is rare these days in any customer service. More

by JJVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Efficient & thoughtful, noticed something extra that needed fixing, loved that he initiated that fix, much appreciated. More

by janegreenfieldlcsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Prompt at all levels. courteous at all levels. competent. Expensive - I could have had the same work done yet about 2/3 of the cost of a very good independent auto shop More

by Rwcheatham
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
February 23, 2023

Friendly people in the service area, quick responses, and the team saved tires for me that helped me with a warranty issue. I really appreciate it. More

by mariodifalco
Recommend Dealer
Yes
Employees Worked With
I’m sorry, but I can’t remember his name. But he was great.
February 22, 2023

Friendly, kind and courtesy service. I’m enjoying my new car and look forward to bringing it in for service. More

by lilgilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nader
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