Downtown Toyota-Subaru of Oakland - Service Center

Knowledgeable staff, let me know when the car would be ready and it was ready at that time ready and it was ready at that time More

I had a really great experience the last few times I visited. They treated me well and took good care of my car. visited. They treated me well and took good care of my car. More

The staffs were excellent and completed the service earlier than promised. The staffs were kind and informative. earlier than promised. The staffs were kind and informative. More

Duke did a good job explaining and updating/assisting me of my services . Gave my papers on what’s been done which wasn’t completed on my first visit . of my services . Gave my papers on what’s been done which wasn’t completed on my first visit . More

Excellent service and communication. Facilitated coverage smoothly with my insurer to expedite the repair process . Facilitated coverage smoothly with my insurer to expedite the repair process . More

On time. Great customer service. I was charged at a fair rate. Happy with service! Great customer service. I was charged at a fair rate. Happy with service! More

Had an appointment and confirmed I would be waiting for my car. The estimate was 2.5 hours and waited almost 4 hours for a basic service appointment. my car. The estimate was 2.5 hours and waited almost 4 hours for a basic service appointment. More

It took 5 month to recieve the manufacturer warranty replacement radio. Terrible! Terrible! Terrible service! replacement radio. Terrible! Terrible! Terrible service! More

Daniel was great, he helped me get a Lyft home when previously others had denied and said I couldn’t or it was always “unavailable” previously others had denied and said I couldn’t or it was always “unavailable” More

Good service though it took a while to pick up my vehicle possibly because it was at the end of the day…maybe less reps present. possibly because it was at the end of the day…maybe less reps present. More