Downtown Toyota-Subaru of Oakland - Service Center

Kevin Goh was extremely helpful in trying to fit me in for an unexpected issue with my car. In the end, it was finished on same day and also over an hour earlier than expected. for an unexpected issue with my car. In the end, it was finished on same day and also over an hour earlier than expected. More

Daniel listened to my concerns and explained the strategy. He provided me with clear feedback. He followed up. He let me know the best time to reach him. strategy. He provided me with clear feedback. He followed up. He let me know the best time to reach him. More

Super quick and efficient. Really helpful in identifying and fixing a glitch in a sensor caused by our bike carrier trailer hitch. Great communication too. and fixing a glitch in a sensor caused by our bike carrier trailer hitch. Great communication too. More

Fast and efficient service. Very helpful and competitive pricing . Easy to communicate and stay in touch . I was given updates periodically and evrhtjjnf was super efficient. pricing . Easy to communicate and stay in touch . I was given updates periodically and evrhtjjnf was super efficient. More

Well, it was a problem that came up out of nowhere on the freeway as I was driving home. Fortunately Oakland Subaru is on the way so I stopped in. They were able to schedule me in the next day, and they h freeway as I was driving home. Fortunately Oakland Subaru is on the way so I stopped in. They were able to schedule me in the next day, and they had a rental car available. To top it off, the item (valve manifold) was still under warranty. At the end of the next day, I swung in, swapped cars and I was on my way home. Everyone there was nice and helpful and very much on top of things. We've had all our service done there, and this was just one more reminder why. More

I had the incredibly frustrating experience of arriving at 8:55 for my appointment and then waiting over an hour before being checked in. At one point there were two employees racing around checking people at 8:55 for my appointment and then waiting over an hour before being checked in. At one point there were two employees racing around checking people in and they were somewhat apologetic but then they vanished and there was no one attending to the people sitting in their cars waiting. When it was finally my turn, it took about 3-5 minutes to check in. What is the point of having an appointment? More

I always bring my Toyota to get service. This time oil I always bring my Toyota to get service. This time oil change. It was great service and fast. Also they recommend for more details for next servi I always bring my Toyota to get service. This time oil change. It was great service and fast. Also they recommend for more details for next service. More

Great job. Time estimate was accurate and work was done well. Front desk was friendly and efficient. Got a call when the work was done well. Front desk was friendly and efficient. Got a call when the work was done More

Service person was helpful, and I appreciated getting 40% off of the price because of the coupon that was emailed to me. I also really appreciated rides home and back to the service center. off of the price because of the coupon that was emailed to me. I also really appreciated rides home and back to the service center. More