Downtown Toyota-Subaru of Oakland - Service Center

Service was great but I feel bad for the customer service people working in that dingy space. The waiting area is depressing and not a place I want to wait in. people working in that dingy space. The waiting area is depressing and not a place I want to wait in. More

Great job and Kudos to two services advisors: Raymond and Jessy for helping me on my issues for my 2017 Subaru Outback 2.5i Limited. Jessy for helping me on my issues for my 2017 Subaru Outback 2.5i Limited. More

Jesse was super easy to work with and got my car serviced and notified me of updates timely. Will definitely come back again for my next service appointment. and notified me of updates timely. Will definitely come back again for my next service appointment. More

Britt went above and beyond when I was stuck in traffic heading to pick up my car. Britt stayed after normal hours to make sure that I was taken care of. Thank you! heading to pick up my car. Britt stayed after normal hours to make sure that I was taken care of. Thank you! More

Very helpful when I was in a hurry and running late for work. Great location! I will be coming back for all my car needs. work. Great location! I will be coming back for all my car needs. More

I experienced very friendly and competent service with reasonable wait time. The New tire works well and old tire was left in trunk as requested. Thanks! reasonable wait time. The New tire works well and old tire was left in trunk as requested. Thanks! More

I’ve been taking my Toyota here for years for servicing. They provide excellent service - very helpful, professional, trusting and keep me updated on maintenance. THE BEST! They provide excellent service - very helpful, professional, trusting and keep me updated on maintenance. THE BEST! More

Poor communication delayed the repair for 2 days. Even more worrying, the car must have been parked near a painting site because it had tiny dots in of paint on the finish. Also, the inside of the car sm more worrying, the car must have been parked near a painting site because it had tiny dots in of paint on the finish. Also, the inside of the car smelled strongly of gasoline. Very poor service. More

Jessy Lloyd of the Downtown Subaru Services Department was very helpful, knowledgeable and great to work with! Detail and follow up was also provided in a timely manner. was very helpful, knowledgeable and great to work with! Detail and follow up was also provided in a timely manner. More

The service was great. Brit went above and beyond to make sure that our car got fixed, that we stayed in the loop, and everything was done great. sure that our car got fixed, that we stayed in the loop, and everything was done great. More