Downtown Toyota-Subaru of Oakland - Service Center

Prompt staff that are ready to attend to my service needs and go above and beyond to fix the problems at hand. and go above and beyond to fix the problems at hand. More

Work done fast Had to remind cashier that I'd handed in a discount that we were then able to find luckily discount that we were then able to find luckily More

When I got my car back it was filthy and rodents had gotten into my car. They left chewed up wrappers in the car. The Service rep was unapologetic. There were condiment containers under the hood also gotten into my car. They left chewed up wrappers in the car. The Service rep was unapologetic. There were condiment containers under the hood also More

Needs to be maintained as a whole Customer bathrooms, lighting where cars are being serviced, need digital air tire gage. Unable to air my tires correctly, went back and still done wrong. The car shows a lighting where cars are being serviced, need digital air tire gage. Unable to air my tires correctly, went back and still done wrong. The car shows a leak on my garage floor, afraid to bring it back for fear it may be worse. The customer bathroom door did not unlock and I was stuck in the stall until someone came in to help me get out. I advised the manager re: a squeaky sound rolling up the window because a factory sticker fell into the door on a previous service and the manager is all you gave to do is clean the window. He did it and it temporarily went away but the squeaky sound is still there. Can you understand why I hesitate to say anything anymore. More

Brought my car to service, service was okay. They sold my data to SiriusXM without my authorization, and I have them harassing me again. They sold my data to SiriusXM without my authorization, and I have them harassing me again. More

Every time I go this Toyota I know I will taken care of. they do a real good job. they do a real good job. More

Great front desk service as always! Quick and reliable and, as always friendly. Would recommend Quick and reliable and, as always friendly. Would recommend More

Poor communication between repair labor and front desk . My 1 Hr repair took 4 hrs. My 1 Hr repair took 4 hrs. More

I did not feel well taken care of or treated from your very first moment. It felt like the service advisor would've liked to of been anywhere but there. And on a related note their restroom facility is ab very first moment. It felt like the service advisor would've liked to of been anywhere but there. And on a related note their restroom facility is absolutely unacceptable. More

The dealership was very straight forward to work with and patient. Test drive was helpful patient. Test drive was helpful More