Downtown Toyota-Subaru of Oakland - Service Center

I always enjoy working with John Rowe, one of the service managers. He’s knowledgeable, friendly, and communicates clearly. He went with me to get the part and then had it installed within less than an hour. managers. He’s knowledgeable, friendly, and communicates clearly. He went with me to get the part and then had it installed within less than an hour. I was grateful not to have to leave and return, which was quite inconvenient. More

I have absolutely no complaints. I guess it doesn’t matter whether you have an appointment or not. First come first serve is the way I’ve experienced so far. matter whether you have an appointment or not. First come first serve is the way I’ve experienced so far. More

Customer service here is pretty amazing. They are very prompt and attentive. I like that it's convenient to my workplace too. And they also offered me a loaner while mine was in the shop for a recall. Tha prompt and attentive. I like that it's convenient to my workplace too. And they also offered me a loaner while mine was in the shop for a recall. Thanks! More

Customer service representative was knowledgeable and easy to work with. I didn't have to wait for my car to be processed for the required service. easy to work with. I didn't have to wait for my car to be processed for the required service. More

Kevin Goh was awesome . He was doing the job of 4 . Very Kevin Goh was awesome . He was doing the job of 4 . Very under staff, but he kept everyone calm and happy. Great employees to have Kevin Goh was awesome . He was doing the job of 4 . Very under staff, but he kept everyone calm and happy. Great employees to have More

I've been using this Subaru service for 5 years now. People are knowledgable, friendly, helpful, and the service is excellent. And I also love the customer office space accommodation so I can use now. People are knowledgable, friendly, helpful, and the service is excellent. And I also love the customer office space accommodation so I can use my computer and work while I wait. More

Excellent service provided. Very happy because saw some not so good comments. My first time getting my new Corolla to the shop. Thanks and keep it up. not so good comments. My first time getting my new Corolla to the shop. Thanks and keep it up. More

For the past four years I’ve always taken my car to be serviced at the dealership and they are always very fast and communicative. They always explain what services need to be done at the beginning of the serviced at the dealership and they are always very fast and communicative. They always explain what services need to be done at the beginning of the appointment and give a report back when I come to pick up the car. More

Kevin is one of the most thoughtful and personal reps I have ever worked with. His relationship is what would make me return to buy our next car. have ever worked with. His relationship is what would make me return to buy our next car. More

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