Downtown Toyota-Subaru of Oakland - Service Center

Kevin was helpful and told me the truth. My car was ready and on time. I always come to the dealer and it is not the most inexpensive. I can get in and out Quickly Thank You. Juliette and on time. I always come to the dealer and it is not the most inexpensive. I can get in and out Quickly Thank You. Juliette More

I’ve been with Downtown since 2017. On time courteous service. Big shout out to my advisor, Kevin Goh, who seems to carry my vehicle history around in his head. service. Big shout out to my advisor, Kevin Goh, who seems to carry my vehicle history around in his head. More

David and Rich were great. We had problems with our Subaru after the 75K service was performed. They both did a good of service recovery to make things right. The phone to reach the service depar Subaru after the 75K service was performed. They both did a good of service recovery to make things right. The phone to reach the service department in the invoice was not answered. We informed Rich of this problem. Hopefully this has been resolved. More

The representative Kevin was very friendly, attentive and professional. I took my car in the morning to replaced tires and was in a rush to be at work by 9AM and my ride was waiting for me. I believe there w professional. I took my car in the morning to replaced tires and was in a rush to be at work by 9AM and my ride was waiting for me. I believe there were 5 cars ahead of me and I asked if I can just leave my car. He said he will take care of it. It was very nice of him to allow me to do that and I was greatly appreciated. I always go to this dealership because everybody is friendly. More

I want to acknowledge and praise Jimmy for his service. He went above and beyond. Keeping me informed and updated. Jimmy deserves a raise. He also made sure I got a ride home. He went above and beyond. Keeping me informed and updated. Jimmy deserves a raise. He also made sure I got a ride home. More

everything ok due to covid there are so many improvements it is ok. maybe more seat chair to sit for customer those customers are waiting it is ok. maybe more seat chair to sit for customer those customers are waiting More

Knowledgeable front desk service staff who explain things well and keep in contact about status of repairs. Easy to make an appointment and get a ride home also well and keep in contact about status of repairs. Easy to make an appointment and get a ride home also More

Derick, was great and all service staff, Stevie was great, as well!! I got the ding out my door everything went as planned!! Would recommend great, as well!! I got the ding out my door everything went as planned!! Would recommend More

It would be nice to have an accessory type of gift shop. Maybe a few new cars to look at also. I was told it would be ready at 3 and it was. Maybe a few new cars to look at also. I was told it would be ready at 3 and it was. More