Downtown Toyota-Subaru of Oakland - Service Center

Terrific service, clear communication and quick turnaround! Their shuttle service also helped me get back and forth to my work and appointment. They made a difficult thing feel easy! turnaround! Their shuttle service also helped me get back and forth to my work and appointment. They made a difficult thing feel easy! More

The pressure to upsell services in infuriating. I sent my wife in to get an oil change and tire rotation and she came back with a $1875 service on things we did not need or want. The only reason I didn’t giv wife in to get an oil change and tire rotation and she came back with a $1875 service on things we did not need or want. The only reason I didn’t give a single star is because they were punctual and did what we asked. Thankfully when I convinced her to go back down and put in a stop order we only ended up paying 700. Support a local mechanic unless you are doing warranty work. More

The staff at downtown Soubra Oakland is always professional and courteous. I trust them. This fortunately was a minor problem and maintenance visit, and it was less expensive than I thought it wou professional and courteous. I trust them. This fortunately was a minor problem and maintenance visit, and it was less expensive than I thought it would be, as my car is nearly 20 years old and I am used to paying a little more when I go in for a problem. Everything went very well, except that they were running a little late the morning of check-in. More

Thanks to Kriss Pashinyan for his gracious service. I'm very pleased with the service. I used to do car maintenance in Hayward, and I decided to come here to do car maintenance.Thank you! very pleased with the service. I used to do car maintenance in Hayward, and I decided to come here to do car maintenance.Thank you! More

only select people get select service. Two thumbs down. Daniel is a problem solver and kevin has no customer service skills ar all. We will not be returning to this Toyota dealership Daniel is a problem solver and kevin has no customer service skills ar all. We will not be returning to this Toyota dealership More

Daniel and Vern from Services Department provided me with excellent services. Henry from the Parts Department provided me with excellent customer services. Thank you, Ken excellent services. Henry from the Parts Department provided me with excellent customer services. Thank you, Ken More

They provide excellent & prompt service every time I schedule an appointment & I’ve been servicing my two Prius’s here for over a decade. Thank you! schedule an appointment & I’ve been servicing my two Prius’s here for over a decade. Thank you! More

Jimmy was very helpful and courteous during my service. There was responsive communications throughout the process. I'd recommend this location for folks who needed their Subaru serviced. There was responsive communications throughout the process. I'd recommend this location for folks who needed their Subaru serviced. More

Rich and his team are the best there is, they make this service center what it is and instill confidence baked in concierge level customer service. I always feel like I’m with friends when I come in. service center what it is and instill confidence baked in concierge level customer service. I always feel like I’m with friends when I come in. More

Efficient check in - on time - completed an hour before promised / clearly explained estimate and that the service was prepaid - wish that they had water tiboffer promised / clearly explained estimate and that the service was prepaid - wish that they had water tiboffer More