Downtown Toyota-Subaru of Oakland - Service Center

I came on time, or slightly early, for my appointment. I was able to sign in right away, and my wait was shorter than expected. was able to sign in right away, and my wait was shorter than expected. More

Jimmy provided amazing customer service and made the process very easy! The service center provided good value and made figuring out the issue easy. I would highly recommend anyone work with Jimmy! process very easy! The service center provided good value and made figuring out the issue easy. I would highly recommend anyone work with Jimmy! More

Ken and team were great. Helped with an upgrade that other toyota service shops weren't sure how to handle. Fast service, nice install, very impressed! other toyota service shops weren't sure how to handle. Fast service, nice install, very impressed! More

They take good care of my car. I’m glad I got the service agreement when I bought my car. Only reason I’m not giving 5 stars is my service took an hour and a half longer than it was supposed to. agreement when I bought my car. Only reason I’m not giving 5 stars is my service took an hour and a half longer than it was supposed to. More

Poor communication. Extremely expensive. didn’t fix a problem after 2 attempts and was very dismissive when I showed them that problem was nor fixed problem after 2 attempts and was very dismissive when I showed them that problem was nor fixed More

Good service called when car was ready fast service checked car and good report explain everything that was done to the car all good great job checked car and good report explain everything that was done to the car all good great job More

Kevin is always nice, polite, welcoming, helpful and informative. He’s always on top of what needs to be done such as next service on your car etc, insurance help and deductibles etc. He’s the best! informative. He’s always on top of what needs to be done such as next service on your car etc, insurance help and deductibles etc. He’s the best! More

Kevin Goh goes out of his way to give excellent service. I trust him to do what is needed and not more. He explains what is needed, has it done in a timely manner and calls when the work is done. He takes a I trust him to do what is needed and not more. He explains what is needed, has it done in a timely manner and calls when the work is done. He takes a personal interest in his customers and doing his job. More

Shady service department. Not friendly, suppprtive or receptive. So sad since they were better on Broadway as I have been coming in for 10 years now. Next closest dealer is Walnut Creek / Livermore with receptive. So sad since they were better on Broadway as I have been coming in for 10 years now. Next closest dealer is Walnut Creek / Livermore with 5 stars. See everyone there! More

Service from Kris Pashinyan was informative, complete and courteous. He answered my questions clearly. The work was done in the time agreed upon and I was notified as soon as the car was ready for pickup. courteous. He answered my questions clearly. The work was done in the time agreed upon and I was notified as soon as the car was ready for pickup. When I arrived at the service center I did not have to wait for review of the work done which was More